Firstsource Solutions Customer Support Associate Reviews
based on 62 reviews
Updated 16 Jan, 2025
Overall Rating
3.6/5
How AmbitionBox ratings work?
Category Ratings
3.5
Job security
3.2
Company culture
3.1
Work satisfaction
3.1
Skill development
2.9
Work-life balance
2.9
Salary
2.5
Promotions
Firstsource Solutions is rated
3.6 out of 5 stars on
AmbitionBox, based on 62 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Firstsource Solutions is rated
3.6 out of 5 stars on
AmbitionBox, based on 62 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Firstsource Solutions Customer Support Associate Reviews
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62 reviews found
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Popular
Customer Support Associate in
Ambattur
FTA Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 10 Nov 2019
Category Ratings
3.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
Skill development - Poor
Job security - Bad
Promotions - Bad
Customer Support Associate in
Bangalore / Bengaluru
People also ask about Firstsource Solutions's Customer Support Associates
Is Firstsource Solutions a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 62 employee reviews, it's clear that most customer support associates have an average experience working at Firstsource Solutions. Job security holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about job security and career growth on AmbitionBox.
Does Firstsource Solutions pay their Customer Support Associates well?
According to AmbitionBox reviews, Firstsource Solutions customer support associates rate their salary and benefits at 2.9 out of 5, based on 62 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Firstsource Solutions's customer support associates salaries here and to read reviews specifically about salary and benefits at Firstsource Solutions for customer support associates, click here.
How is the work culture at Firstsource Solutions for Customer Support Associates?
Work culture at Firstsource Solutions for customer support associates is rated 3.2 out of 5 by 62 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Firstsource Solutions for customer support associates, click here.
How is the job security at Firstsource Solutions for Customer Support Associates?
Based on 62 reviews on AmbitionBox, Firstsource Solutions's customer support associates rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Firstsource Solutions for customer support associates, click here.
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