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Firstsource Solutions Customer Support Associate Reviews

based on 62 reviews
Updated 16 Jan, 2025

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.5

Job security

3.2

Company culture

3.1

Skill development

3.1

Work satisfaction

2.9

Salary

2.9

Work-life balance

2.5

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Top Mentions in Firstsource Solutions Customer Support Associate Reviews

62 reviews found

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People also ask about Firstsource Solutions's Customer Support Associates

How is Firstsource Solutions to work for?
Firstsource Solutions is rated 3.6 out of 5, based on 62 reviews by employees on AmbitionBox. Firstsource Solutions is known for Job security which is rated at the top and given a rating of 3.5. However, Career growth is rated the lowest at 2.5 and can be improved. To know first hand how it is like to work at Firstsource Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Firstsource Solutions?
According to AmbitionBox ratings, Firstsource Solutions employees rate its salary and benefits as 2.9 out of 5. You can know more about Firstsource Solutions Salaries at AmbitionBox
How is the work culture at Firstsource Solutions?
Work culture is rated 3.2 at Firstsource Solutions by 62 employees. While job security is rated 3.5 and work-life balance is rated 2.9 at Firstsource Solutions. Read detailed reviews by employees of Firstsource Solutions on AmbitionBox.

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Gender Based Ratings for Firstsource Solutions Customer Support Associate

based on 61 reviews
3.9
Rated by 17 Women

Rated 3.4 for Job security and 3.3 for Salary

women
3.4
Rated by 44 Men

Rated 3.5 for Job security and 3.3 for Company culture

men

Working Days for Firstsource Solutions Customer Support Associate

based on 62 reviews
Monday to Friday
45%
Rotational Shift
37%
Monday to Saturday
14%
Other
4%

Work Timings for Firstsource Solutions Customer Support Associate

based on 62 reviews
Flexible timing
Strict (9am - 6pm)
Strict (8am - 6pm)
60%
10%
5%
25% employees reported other strict timings

Shift Timings for Firstsource Solutions Customer Support Associate

based on 62 reviews
Day shift
Night shift
62%
38%

Business Travel for Firstsource Solutions Customer Support Associate

based on 62 reviews
No travel
66%
Within city
32%
International travel
2%
Firstsource Solutions Customer Support Associate Salary
based on 212 salaries
₹1.1 L/yr - ₹4.2 L/yr
9% less than the average Customer Support Associate Salary in India
View more details
cab
Office cab/shuttle
2 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
3 total responses
+2 more benefits
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