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Firstsource Solutions Customer Service Representative salaries in India (Updated 2025)

Annual salary range
1 - 6 years exp.
₹2 Lakhs - ₹4.8 Lakhs
Salary of majority employees
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5% more than the average Customer Service Representative Salary in BPO Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Representative Salary
1 - 6 years exp. (20 salaries)
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₹2 L/yr - ₹4.6 L/yr

CSR & Social Service
Customer Service Representative Salary
1 - 5 years exp. (6 salaries)
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₹2.2 L/yr - ₹3.8 L/yr

BFSI, Investments & Trading
Customer Service Representative Salary
2 - 3 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Finance & Accounting
Customer Service Representative Salary
2 - 4 years exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹3.4 L/yr

Human Resources
Customer Service Representative Salary
2 years exp. (AmbitionBox Estimate)
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₹2.1 L/yr - ₹3.4 L/yr

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Last Updated: 21 Feb 2025

Companies similar to Firstsource Solutions for Customer Service Representative

Company name Avg Annual Salary Open Jobs
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TCS Customer Service Representative Salary

2 - 8 years exp. (37 salaries)

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₹2 L/yr - ₹5.5 L/yr

arrow icon 10% more
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₹2 L/yr - ₹3 L/yr

arrow icon 30% less
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Wipro Customer Service Representative Salary

0 - 4 years exp. (367 salaries)

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₹1.8 L/yr - ₹5 L/yr

arrow icon 7% more
1 job opening
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HCLTech Customer Service Representative Salary

0 - 3 years exp. (477 salaries)

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₹1.1 L/yr - ₹3.8 L/yr

arrow icon 26% less
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₹0.8 L/yr - ₹5.5 L/yr

arrow icon 4% less
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₹2.3 L/yr - ₹4.7 L/yr

arrow icon 6% more
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₹1.3 L/yr - ₹5.6 L/yr

arrow icon 5% less
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IBM Customer Service Representative Salary

0 - 4 years exp. (30 salaries)

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₹1.8 L/yr - ₹7.3 L/yr

arrow icon 20% more
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₹2.5 L/yr - ₹3.9 L/yr

arrow icon 7% more
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₹1.9 L/yr - ₹7 L/yr

arrow icon 44% more
8 job openings
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Customer Service Representative salary at Firstsource Solutions ranges between ₹2 Lakhs to ₹4.8 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 48 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Customer Service Representative

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Experience wise Firstsource Solutions Customer Service Representative salaries

Last Updated: 21 Feb 2025

Experience Avg Annual Salary
1 year  (14 salaries)

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₹2 L/yr - ₹4.5 L/yr
2 years  (15 salaries)

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₹2 L/yr - ₹4.8 L/yr
3 years  (9 salaries)

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₹2 L/yr - ₹4.6 L/yr
4 years  (5 salaries)

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₹2 L/yr - ₹3.8 L/yr
5 years  (4 salaries)

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₹3 L/yr - ₹4 L/yr
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Firstsource Solutions Customer Service Representative Salary and Career Growth

From

To

Customer Service Representative

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1 - 6 years exp.

Deputy General Manager

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9 - 21 years exp.

Customer Service Representative 1 - 6 years exp.
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Team Lead Operations 4 - 13 years exp.
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arrow icon 78% hike
Assistant Manager 1 - 17 years exp.
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arrow icon 69% hike

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From

2 more levels

To

Customer Service Representative

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1 - 6 years exp.

Manager

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3 - 18 years exp.

Similar Designation salaries in Firstsource Solutions

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₹1.15 L/yr - ₹6 L/yr
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₹0.8 L/yr - ₹5 L/yr
Customer Service Manager Salary
(AmbitionBox Estimate)
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₹3.1 L/yr - ₹3.9 L/yr
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₹1.5 L/yr - ₹4.07 L/yr
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₹0.8 L/yr - ₹5 L/yr
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₹1.05 L/yr - ₹4.75 L/yr
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₹1.2 L/yr - ₹5 L/yr
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₹1.2 L/yr - ₹6 L/yr
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₹2.1 L/yr - ₹3.36 L/yr
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₹2 L/yr - ₹10 L/yr

Top skills at Firstsource Solutions for Customer Service Representative

Communication Skills Non Voice Process international bpo Customer Service voice process US Process international process chat support International Voice Process Back Office UK Shift inbound voice process non voice Collections bpo non voice

Salary related reviews for Firstsource Solutions

3.5

Rated by 19 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Jan 2025

1.0
 for  Salary and Benefits

Likes

Just the recruitment Team is good helping the candidate to get hired.

Dislikes

...ring 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 26 Jun 2024

1.0
 for  Salary and Benefits

Likes

There isn't much.

Dislikes

Unless you get into sky process, please don't opt unless you're a fresher. Firstly the pay is less than market value and they will keep changing your process as per their requirements. While the changes they do not consider any incentives amount and pay you less than the previous process! Too much politics in a few processes, how hard you work doesn't make any difference.

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  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 04 Dec 2024

1.0
 for  Salary and Benefits

Likes

The worst company ever worked with no growth no salary

Dislikes

No proper environment behaviour the senior are doing arguments with the employees lots of politics inside backbiching taking employees as granted by seniors and the hrs

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 24 Sep 2023

2.0
 for  Salary and Benefits

Likes

There are job secure but salary noo way..

  • Job security - Good

Dislikes

...n't like management.. manager are poor all they don't know how to managed work.. I don't don't know how to they have pay very less salary and growth and increment very slow.. manager are very poor... do anything but without politics you can go away ..manager bhi apni wife ko dal rahe Hain ab toh😆😆. This is all politics

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  • Salary - Poor
  • +4 more

Full Time

 · 

BFSI, Investments & Trading Department

4.0
  •  posted on 20 Jun 2023

4.0
 for  Salary and Benefits

Likes

First source is a good pay master.

  • Salary - Good
  • +2 more

Dislikes

Their isnt equality at work. All leaders arnt treated the same. Few leaders gets lods of benifits due to their connections with Managers and few who choose to show that reality won't be treated well. So in short u need to just follow the norms of the skillset even if it is against your ethics and values.

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  • Job security - Poor
  • +3 more
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Firstsource Solutions Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at Firstsource Solutions?
Customer Service Representative salary at Firstsource Solutions in India ranges between ₹2.0 Lakhs to ₹4.8 Lakhs for experience between 1 years to 6 years. According to our estimates it is 5% more than the average Customer Service Representative Salary in India. Salary estimates are based on 48 latest salaries received from various employees of Firstsource Solutions India.
How does the salary of a Customer Service Representative at Firstsource Solutions India compare with the average salary range for this job?
The average salary of a Customer Service Representative at Firstsource Solutions is 5% more than the average salary of a Customer Service Representative in India. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Service Representative at Firstsource Solutions?
Communication Skills, Non Voice Process, international bpo, Customer Service and voice process are some of the popular skills required to work as a Customer Service Representative at Firstsource Solutions India.
Which similar companies are paying more than Firstsource Solutions to a Customer Service Representative in India?
  • Accenture Customer Service Representative Salary - ₹1.9 Lakhs to ₹7.0 Lakhs per year
  • IBM Customer Service Representative Salary - ₹1.8 Lakhs to ₹7.3 Lakhs per year
  • HSBC Electronic Data Processing Customer Service Representative Salary - ₹2.5 Lakhs to ₹5.8 Lakhs per year
  • iEnergizer Customer Service Representative Salary - ₹1.9 Lakhs to ₹6.5 Lakhs per year
  • TCS Customer Service Representative Salary - ₹2.0 Lakhs to ₹5.5 Lakhs per year
What is the salary of a Customer Service Representative in companies similar to Firstsource Solutions in India?
  • Wipro Customer Service Representative Salary - ₹1.8 Lakhs to ₹5.0 Lakhs per year
  • Capgemini Customer Service Representative Salary - ₹2.5 Lakhs to ₹3.9 Lakhs per year
  • Cognizant Customer Service Representative Salary - ₹2.2 Lakhs to ₹5.2 Lakhs per year
  • Genpact Customer Service Representative Salary - ₹2.3 Lakhs to ₹4.7 Lakhs per year
  • TaskUs Customer Service Representative Salary - ₹2.5 Lakhs to ₹4.2 Lakhs per year
What is the estimated take home salary of a Customer Service Representative at Firstsource Solutions in India?
The estimated take-home salary of a Customer Service Representative at Firstsource Solutions ranges between ₹24,112 per month to ₹25,564 per month in India. The take-home salary calculation is based on the average Firstsource Solutions Customer Service Representative salary in India which ranges between ₹2.0 Lakhs to ₹4.8 Lakhs per year for employees with experience between 1 years to 6 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Representative at Firstsource Solutions?
According to AmbitionBox, 47% of the Firstsource Solutions Customer Service Representatives reported a notice period of 15 days or less, 37% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 32 responses on AmbitionBox in last 2 years.

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Firstsource Solutions Customer Service Representative salary in India ranges between ₹2 Lakhs to ₹4.8 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 48 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.