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Firstsource Solutions Customer Service Representative salaries in India (Updated 2025)

Annual salary range
1 - 6 years exp.
₹2 Lakhs - ₹4.8 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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At par with the average Customer Service Representative Salary in BPO Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Representative Salary
1 - 6 years exp. (20 salaries)
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₹2 L/yr - ₹4.6 L/yr

CSR & Social Service
Customer Service Representative Salary
1 - 6 years exp. (7 salaries)
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₹2.2 L/yr - ₹3.8 L/yr

BFSI, Investments & Trading
Customer Service Representative Salary
2 - 3 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Finance & Accounting
Customer Service Representative Salary
2 - 4 years exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹3.2 L/yr

Human Resources
Customer Service Representative Salary
2 years exp. (AmbitionBox Estimate)
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₹2.1 L/yr - ₹3.1 L/yr

View all

Last Updated: 22 Mar 2025

Companies similar to Firstsource Solutions for Customer Service Representative

Company name Avg Annual Salary Open Jobs
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₹1 L/yr - ₹6 L/yr

arrow icon 5% less
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₹1 L/yr - ₹6 L/yr

arrow icon 5% less
2 job openings
Logo
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₹1.4 L/yr - ₹5 L/yr

arrow icon 12% less
4 job openings
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₹1.8 L/yr - ₹4 L/yr

arrow icon 7% less
2 job openings
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₹1.6 L/yr - ₹5 L/yr

arrow icon 2% less
1 job opening
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₹1.4 L/yr - ₹6.5 L/yr

arrow icon 15% more
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₹2.4 L/yr - ₹5.4 L/yr

At par
1 job opening
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₹1.4 L/yr - ₹3.5 L/yr

arrow icon 34% less
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₹1.9 L/yr - ₹4.4 L/yr

arrow icon 2% more
Logo
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₹2.4 L/yr - ₹4 L/yr

arrow icon 2% more
View all
Customer Service Representative salary at Firstsource Solutions ranges between ₹2 Lakhs to ₹4.8 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 49 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Customer Service Representative

6d ago
₹3.8 Lakhs
6 years exp.
1mo ago
₹4 Lakhs
2 years exp.
2mo ago
₹2.7 Lakhs
3 years exp.
3mo ago
₹3 Lakhs
4 years exp.
3mo ago
₹3.5 Lakhs
2 years exp.
3mo ago
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1 year exp.
6mo ago
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1 year exp.
7mo ago
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1 year exp.
7mo ago
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2 years exp.
9mo ago
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5 years exp.

Experience wise Firstsource Solutions Customer Service Representative salaries

Last Updated: 22 Mar 2025

Experience Avg Annual Salary
1 year  (14 salaries)

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₹2 L/yr - ₹4.5 L/yr
2 years  (15 salaries)

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₹2 L/yr - ₹4.8 L/yr
3 years  (9 salaries)

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₹2 L/yr - ₹4.6 L/yr
4 years  (5 salaries)

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₹2 L/yr - ₹3.8 L/yr
5 years  (4 salaries)

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₹3 L/yr - ₹4 L/yr
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Firstsource Solutions Customer Service Representative Salary and Career Growth

From

To

Customer Service Representative

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1 - 6 years exp.

Manager

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3 - 18 years exp.

Customer Service Representative

1 - 6 years exp.
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Team Lead Operations

4 - 13 years exp.
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arrow icon 88% hike

Assistant Manager

1 - 17 years exp.
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arrow icon 62% hike

From

To

Customer Service Representative

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1 - 6 years exp.

Deputy General Manager

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9 - 21 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Firstsource Solutions

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₹1.2 L/yr - ₹6 L/yr
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₹0.9 L/yr - ₹5 L/yr
Customer Service Manager Salary
(AmbitionBox Estimate)
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₹3.1 L/yr - ₹3.9 L/yr
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₹1.5 L/yr - ₹4.07 L/yr
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₹0.97 L/yr - ₹5 L/yr
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₹1.5 L/yr - ₹4.8 L/yr
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₹1.2 L/yr - ₹5 L/yr
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₹1.25 L/yr - ₹5.1 L/yr
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₹2.1 L/yr - ₹3.36 L/yr
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₹2 L/yr - ₹10 L/yr

Top skills at Firstsource Solutions for Customer Service Representative

Communication Skills Non Voice Process international bpo Customer Service voice process US Process international process chat support International Voice Process Back Office UK Shift inbound voice process non voice Collections bpo non voice

Salary related reviews for Firstsource Solutions

3.5

Rated by 19 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 21 Mar 2025

4.0
 for  Salary and Benefits

Likes

Salary package is better when compared to other companies like Wipro, Cognizant, Sutherland BPO Companies

read more
  • Salary - Good

Dislikes

They'll treat you like labourers, no work life balance, they not at all value their employees and no leaves even after 6 months also the leave policy is there. I not at all prefer anyone to come this side. until and unless you are in a desperate need of money or job

read more
  • Skill development - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Jan 2025

1.0
 for  Salary and Benefits

Likes

Just the recruitment Team is good helping the candidate to get hired.

Dislikes

...ring 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 26 Jun 2024

1.0
 for  Salary and Benefits

Likes

There isn't much.

Dislikes

Unless you get into sky process, please don't opt unless you're a fresher. Firstly the pay is less than market value and they will keep changing your process as per their requirements. While the changes they do not consider any incentives amount and pay you less than the previous process! Too much politics in a few processes, how hard you work doesn't make any difference.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 04 Dec 2024

1.0
 for  Salary and Benefits

Likes

The worst company ever worked with no growth no salary

Dislikes

No proper environment behaviour the senior are doing arguments with the employees lots of politics inside backbiching taking employees as granted by seniors and the hrs

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 24 Sep 2023

2.0
 for  Salary and Benefits

Likes

There are job secure but salary noo way..

  • Job security - Good

Dislikes

...n't like management.. manager are poor all they don't know how to managed work.. I don't don't know how to they have pay very less salary and growth and increment very slow.. manager are very poor... do anything but without politics you can go away ..manager bhi apni wife ko dal rahe Hain ab toh😆😆. This is all politics

read more
  • Salary - Poor
  • +4 more
see more salary related reviews

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Firstsource Solutions Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at Firstsource Solutions ?
The average salary of a Customer Service Representative at Firstsource Solutions in India typically ranges from ₹2.0 Lakhs to ₹4.8 Lakhs per year, depending on experience (from 1 year to 6 years).

The top 10% of Customer Service Representative at Firstsource Solutions earn more than ₹4.0 Lakhs per year, and the top 1% earn over ₹4.8 Lakhs per year. Customer Service Representative Salaries at Firstsource Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 40+ Firstsource Solutions employees in India.
What is the estimated take home salary of a Customer Service Representative at Firstsource Solutions in India?
The estimated take-home salary of a Customer Service Representative at Firstsource Solutions in India typically ranges from ₹23,962 to ₹25,417 per month. This is based on the average salary range of ₹2.0 Lakhs to ₹4.8 Lakhs per year for employees with experience ranging from 1 year to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 40+ salaries received from various employees of Firstsource Solutions. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Representative at Firstsource Solutions ?
To be a Customer Service Representative at Firstsource Solutions in india, the key skills required include:

  • - Communication Skills
  • - Non Voice Process
  • - international bpo
  • - Customer Service
  • - voice process

These skills are highly valued at Firstsource Solutions and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Firstsource Solutions for Customer Service Representative in India?
iEnergizer ₹1.4 Lakhs to ₹6.5 Lakhs per year
iQor Global Services ₹2.8 Lakhs to ₹4.8 Lakhs per year
TaskUs ₹2.5 Lakhs to ₹4.2 Lakhs per year
IntouchCX ₹1.9 Lakhs to ₹4.4 Lakhs per year
Omega Healthcare ₹2.0 Lakhs to ₹4.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Firstsource Solutions, depending on the role and experience level.
What is the salary of a Customer Service Representative in companies similar to Firstsource Solutions in India?
The salary of a Customer Service Representative at companies similar to Firstsource Solutions in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Alorica ₹2.4 Lakhs to ₹4.0 Lakhs per year
TELUS Digital ₹2.4 Lakhs to ₹5.4 Lakhs per year
WNS ₹2.0 Lakhs to ₹4.5 Lakhs per year
TTEC India ₹1.6 Lakhs to ₹5.0 Lakhs per year
VXI Global Solutions ₹2.5 Lakhs to ₹3.6 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Representative at Firstsource Solutions in India?
The salary growth for a Customer Service Representative at Firstsource Solutions depends on factors such as experience, performance, and promotions. On average, a Customer Service Representative can expect the following growth trajectory at Firstsource Solutions:

Experience Average Salary Range
1 year ₹2.0 Lakhs to ₹4.5 Lakhs per year
2 years ₹2.0 Lakhs to ₹4.8 Lakhs per year
3 years ₹2.0 Lakhs to ₹4.6 Lakhs per year
4 years ₹2.0 Lakhs to ₹3.8 Lakhs per year
and so on.

Tell us how to improve this page.

Firstsource Solutions Customer Service Representative salary in India ranges between ₹2 Lakhs to ₹4.8 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 49 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.