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First Source Customer Service Associate Reviews

based on 331 reviews
Updated 1 Dec, 2024

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.8

Job Security

3.6

Company culture

3.5

Skill development

3.5

Work-Life balance

3.4

Work Satisfaction

3.1

Salary & Benefits

3.0

Promotions/Appraisal

Top Mentions in First Source Customer Service Associate Reviews

331 reviews found

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Top First Source Customer Service Associate Interview Questions

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Q1. Do you know the english well and have a skill of comput ... read more
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Q2. What do watch Netflix for ?
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Q3. First source solutions founder explanation
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Q4. First source solutions detail
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People also ask about First Source's Customer Service Associates

How is First Source to work for?
First Source is rated 3.6 out of 5, based on 331 reviews by employees on AmbitionBox. First Source is known for Job Security which is rated at the top and given a rating of 3.8. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at First Source read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at First Source?
According to AmbitionBox ratings, First Source employees rate its salary and benefits as 3.1 out of 5. You can know more about First Source Salaries at AmbitionBox
How is the work culture at First Source?
Work culture is rated 3.6 at First Source by 331 employees. While job security is rated 3.8 and work-life balance is rated 3.5 at First Source. Read detailed reviews by employees of First Source on AmbitionBox.
Is work from home available in First Source?
According to AmbitionBox, 25% First Source employees work from home permanently (based on 12 AmbitionBox reviews in last 6 months).

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Work Policy for First Source Customer Service Associate

i
Workplace policy may vary based on Department, Designation and Location.

based on 12 reviews in last 6 months

Work from office

Work from office

59%
Permanent work from home

Permanent work from home

25%
Hybrid

Hybrid

16%

Other hybrid work policies

16%

Gender Based Ratings for First Source Customer Service Associate

based on 313 reviews
3.7
Rated by 107 Women

Rated 3.8 for Job Security and 3.6 for Skill Development

women
3.6
Rated by 206 Men

Rated 3.7 for Job Security and 3.5 for Company Culture

men

Working Days for First Source Customer Service Associate

based on 331 reviews
Rotational Shift
43%
Monday to Friday
30%
Monday to Saturday
18%
Other
6%
Alternate Saturday off
3%

Work Timings for First Source Customer Service Associate

based on 331 reviews
Flexible timing
Strict (9am - 6pm)
Strict (6.30pm - 4.30am)
60%
6%
2%
32% employees reported other strict timings

Shift Timings for First Source Customer Service Associate

based on 331 reviews
Day shift
Night shift
69%
31%

Business Travel for First Source Customer Service Associate

based on 331 reviews
No travel
65%
Within city
31%
Within country
3%
International travel
1%
First Source Customer Service Associate Salary
based on 1.2k salaries
₹1.1 L/yr - ₹5 L/yr
10% less than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
25 total responses
freemeal
Free meal
4 total responses
healthInsurance
Health insurance
14 total responses
childCareBenefits
Child care facility
2 total responses
+4 more benefits
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