Reviews

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

Firstsource Solutions

Compare button icon Compare button icon Compare
3.7

based on 4.6k Reviews

Play video Play video Video summary
Filter reviews by

Clear all

Clear all

Firstsource Solutions Customer Service Associate Reviews

Updated 10 Mar, 2025
Overall Rating
write
3.5/5
based on 344 reviews

Rating distribution

Category Ratings

3.5

Job security

3.4

Company culture

3.4

Work-life balance

3.3

Skill development

3.3

Work satisfaction

3.1

Salary

2.8

Promotions

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

70% employees reported

Rotational Shift

Rotational Shift

43% employees reported

Flexible timing

Flexible timing

60% employees reported

No travel

No travel

64% employees reported

View more detailed insights

Gender based rating

3.6
female

Rated by Women

111 reviews

3.5
male

Rated by Men

215 reviews

Jobseekers also viewed

Infosys Reviews
3.6
 • 39.6k reviews
Wipro Reviews
3.7
 • 53.4k reviews
TCS Reviews
3.7
 • 90.4k reviews
HCLTech Reviews
3.5
 • 36.4k reviews
Tech Mahindra Reviews
3.5
 • 35.4k reviews
Accenture Reviews
3.8
 • 56.9k reviews
Cognizant Reviews
3.7
 • 50.6k reviews
Capgemini Reviews
3.7
 • 42.1k reviews
IBM Reviews
4.0
 • 22.2k reviews
LTIMindtree Reviews
3.8
 • 21.1k reviews
Teleperformance Reviews
3.9
 • 30k reviews
Concentrix Corporation Reviews
3.8
 • 26.6k reviews
iEnergizer Reviews
4.6
 • 22.6k reviews
WNS Reviews
3.4
 • 12k reviews
Infosys BPM Reviews
3.6
 • 9.9k reviews
Conneqt Business Solutions Reviews
3.7
 • 8.9k reviews
HGS Reviews
3.8
 • 7k reviews
Omega Healthcare Reviews
3.7
 • 5k reviews
R1 RCM Reviews
3.9
 • 3.4k reviews
Conduent Reviews
3.5
 • 2.7k reviews
Top Mentions in Firstsource Solutions Customer Service Associate Reviews
Logo
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

344 reviews found

Sort by: Popular

Sun Pharmaceutical Industries

Join us and thrive in a company culture that inspires and empowers.

Top Firstsource Solutions Customer Service Associate Interview Questions

asked in Customer Service Associate interview
Q1. Do you know the english well and have a skill of computer
View answer (1)
asked in Customer Service Associate interview
Q2. What do watch Netflix for ?
View answer (1)

Get interview-ready with top interview questions

View all 6 questions
asked in Customer Service Associate interview
Q3. First source solutions founder explanation
View answer (1)
asked in Customer Service Associate interview
Q4. First source solutions detail
View answer (1)
asked in Customer Service Associate interview
Q5. Company objective
View answer (1)
View All

Read Firstsource Solutions Customer Service Associate Reviews based on locations

3.3
 Bangalore / Bengaluru

 (65)

3.9
 Chennai

 (55)

3.3
 Mumbai

 (53)

4.8
 Vijayawada

 (22)

4.6
 Siliguri

 (14)

Rate your
company

🤫 100% anonymous

How was your last interview experience?

Share interview
Logo
You are reading trusted reviews. Keep reading to find out more about Firstsource Solutions.

Discover interview dos and don'ts from real experiences

Top trending discussions

View All
Career Growth
2w
dreamyjaadu
Verified Icon
·
works at
Wipro
Career suggestion
I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more
Got a question about Firstsource Solutions?
Ask anonymously on communities.

Claim your company page and respond to reviews as an employer.

Contribute & help others!
anonymous
You can choose to be anonymous
More about working at Firstsource Solutions

People also ask about Firstsource Solutions's Customer Service Associates

How is Firstsource Solutions to work for?
Firstsource Solutions is rated 3.5 out of 5, based on 344 reviews by employees on AmbitionBox. Firstsource Solutions is known for Job security which is rated at the top and given a rating of 3.5. However, Career growth is rated the lowest at 2.8 and can be improved. To know first hand how it is like to work at Firstsource Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Firstsource Solutions?
According to AmbitionBox ratings, Firstsource Solutions employees rate its salary and benefits as 3.1 out of 5. You can know more about Firstsource Solutions Salaries at AmbitionBox
How is the work culture at Firstsource Solutions?
Work culture is rated 3.4 at Firstsource Solutions by 344 employees. While job security is rated 3.5 and work-life balance is rated 3.4 at Firstsource Solutions. Read detailed reviews by employees of Firstsource Solutions on AmbitionBox.
Is work from home available in Firstsource Solutions?
According to AmbitionBox, 22% Firstsource Solutions employees work from home permanently (based on 23 AmbitionBox reviews in last 6 months).

Recently Viewed

REVIEWS

Firstsource Solutions

No Reviews

JOBS

CGI Group

No Jobs

REVIEWS

BigBasket

No Reviews

COMPANY BENEFITS

CGI Group

No Benefits

DESIGNATION

Tell us how to improve this page.

Firstsource Solutions Customer Service Associate Reviews by Locations

Firstsource Solutions Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 344 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ... 43% of employees reported the working days at Firstsource Solutions as Rotational Shift. 60% employees reported the work timings at Firstsource Solutions as Flexible timing. Read more

Anonymously discuss salaries, work culture, and many more

Get Ambitionbox App

Firstsource Solutions Office Photos
+12
more
Firstsource Solutions Customer Service Associate Salary
based on 1.1k salaries
Lock Unlock
₹0.9 L/yr - ₹5 L/yr
12% less than the average Customer Service Associate Salary in India
View more details
Employee Benefits for Firstsource Solutions Customer Service Associate
cab
Office cab/shuttle
25 total responses
freemeal
Free meal
4 total responses
healthInsurance
Health insurance
14 total responses
childCareBenefits
Child care facility
2 total responses
+4 more benefits
Compare Firstsource Solutions with

Infosys

3.6
Compare

Wipro

3.7
Compare

TCS

3.7
Compare

HCLTech

3.5
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
write
Rate your company
Rate your company
100% anonymous
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent