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Filter reviews by Firstsource Solutions Customer Service Associate Reviews
Overall Rating
based on 343
reviews
What employees say about Firstsource Solutions?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
69% employees reported
Rotational Shift
43% employees reported
Flexible timing
61% employees reported
No travel
64% employees reported
View more detailed insights
Gender based rating
Rated by Women
111 reviews
Rated by Men
214 reviews
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in Firstsource Solutions Customer Service Associate Reviews
343 reviews found
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Q3. First source solutions founder explanation
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Career Advice
1w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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People also ask about Firstsource Solutions's Customer Service Associates
How is Firstsource Solutions to work for?
Firstsource Solutions is rated 3.5 out of 5, based on 343 reviews by employees on AmbitionBox.
Firstsource Solutions is known for Job security which is rated at the top and given a rating of 3.6. However, Career growth is rated the lowest at 2.8 and can be improved. To know first hand how it is like to work at Firstsource Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Firstsource Solutions?
According to AmbitionBox ratings, Firstsource Solutions employees rate its salary and benefits as 3.1 out of 5. You can know more about Firstsource Solutions Salaries at AmbitionBox
How is the work culture at Firstsource Solutions?
Work culture is rated 3.4 at Firstsource Solutions by 343 employees. While job security is rated 3.6 and work-life balance is rated 3.4 at Firstsource Solutions. Read detailed reviews by employees of Firstsource Solutions on AmbitionBox.
Is work from home available in Firstsource Solutions?
According to AmbitionBox, 22% Firstsource Solutions employees work from home permanently (based on 22 AmbitionBox reviews in last 6 months).
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Firstsource Solutions Customer Service Associate Reviews by Locations
- Firstsource Solutions Customer Service Associate Bangalore / Bengaluru Reviews
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Firstsource Solutions Reviews by Designations
- Firstsource Solutions Senior Analyst Reviews
- Firstsource Solutions Senior Customer Service Associate Reviews
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- Firstsource Solutions Customer Service Associate Reviews
11%
less
than the average Customer Service Associate Salary in India
View more details
Office cab/shuttle
25 total
responses
Free meal
4 total
responses
Health insurance
14 total
responses
Child care facility
2 total
responses
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