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Firstsource Solutions

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3.6

based on 4.7k Reviews

Video summary

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Firstsource Solutions Customer Service Associate Reviews

Updated 23 Mar, 2025

Overall Rating

3.5/5

based on 349 reviews

Rating distribution

154 (44.4%)

96 (27.7%)

48 (13.8%)

13 (3.7%)

36 (10.4%)

Category Ratings

3.6

Job security

3.4

Company culture

3.4

Work-life balance

3.3

Skill development

3.3

Work satisfaction

3.1

Salary

2.9

Promotions

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

75% employees reported

Rotational Shift

44% employees reported

Flexible timing

60% employees reported

No travel

64% employees reported

View more detailed insights

Gender based rating

3.6

Rated by Women

111 reviews

3.5

Rated by Men

218 reviews

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Top trending discussions

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Interview Tips & Stories

a senior software engineer

45 Days Into Notice & No Offers – What Should I Do?

I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!

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Firstsource Solutions Customer Service Associate Reviews by Locations

Firstsource Solutions Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 349 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ...Read more