Firstsource Solutions Mumbai Customer Service Representative Salaries by 7 Employees (Updated 2025)

1 - 5 years exp.

₹2 Lakhs - ₹4.8 Lakhs

Salary of majority employees

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13% more than the average Customer Service Representative Salary in BPO Companies for 1 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Representative Salary 1 - 4 years exp. (AmbitionBox Estimate)	Unlock ₹3.6 L/yr - ₹4.5 L/yr
BFSI, Investments & Trading Customer Service Representative Salary 3 years exp. (AmbitionBox Estimate)	Unlock ₹2.7 L/yr - ₹3.7 L/yr
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Sales & Business Development Customer Service Representative Salary 5 years exp. (AmbitionBox Estimate)	Unlock ₹3 L/yr - ₹3.8 L/yr

Last Updated: 26 Jan 2025

Companies similar to Firstsource Solutions for Customer Service Representative in Mumbai

Firstsource Solutions Customer Service Representative Salary

1 - 5 years exp. (7 salaries)

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₹2 L/yr - ₹4.8 L/yr

Company name	Avg Annual Salary	Open Jobs
TCS Customer Service Representative Salary 2 - 8 years exp. (11 salaries)	Unlock ₹2.8 L/yr - ₹5.5 L/yr 23% more
Wipro Customer Service Representative Salary 0 - 3 years exp. (14 salaries)	Unlock ₹1.8 L/yr - ₹4.1 L/yr 2% less	3 job openings
Login to view exact salary
Tech Mahindra Customer Service Representative Salary 0 - 7 years exp. (49 salaries)	Unlock ₹2 L/yr - ₹5.5 L/yr 7% more	2 job openings
Concentrix Corporation Customer Service Representative Salary 0 - 6 years exp. (64 salaries)	Unlock ₹2 L/yr - ₹4.5 L/yr 7% less
Accenture Customer Service Representative Salary 0 - 6 years exp. (25 salaries)	Unlock ₹1.9 L/yr - ₹6.2 L/yr 35% more	13 job openings
Teleperformance Customer Service Representative Salary 0 - 5 years exp. (81 salaries)	Unlock ₹1.2 L/yr - ₹5 L/yr 10% less	4 job openings
Foundever Customer Service Representative Salary 0 - 5 years exp. (34 salaries)	Unlock ₹1.6 L/yr - ₹3.8 L/yr 23% less	7 job openings
Conneqt Business Solutions Customer Service Representative Salary 1 - 5 years exp. (17 salaries)	Unlock ₹1.5 L/yr - ₹3.5 L/yr 32% less
Altruist Technologies Customer Service Representative Salary 0 - 4 years exp. (8 salaries)	Unlock ₹1.4 L/yr - ₹3 L/yr 42% less
WNS Customer Service Representative Salary 1 - 5 years exp. (6 salaries)	Unlock ₹2 L/yr - ₹2.7 L/yr 30% less
HGS Customer Service Representative Salary 1 - 3 years exp. (5 salaries)	Unlock ₹0.9 L/yr - ₹2.3 L/yr 40% less
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Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Customer Service Representative salary at Firstsource Solutions ranges between ₹2 Lakhs to ₹4.8 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 7 latest salaries received from various employees of Firstsource Solutions.

Experience wise Firstsource Solutions Customer Service Representative salaries in Mumbai

Last Updated: 26 Jan 2025

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	Unlock ₹1.3 L/yr - ₹4.5 L/yr
2 years (AmbitionBox Estimate)	Unlock ₹1.3 L/yr - ₹4.8 L/yr
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3 years (3 salaries)	Unlock ₹2 L/yr - ₹3.6 L/yr
4 years (AmbitionBox Estimate)	Unlock ₹3.6 L/yr - ₹6.4 L/yr
5 years (AmbitionBox Estimate)	Unlock ₹3 L/yr - ₹6.6 L/yr

From

Customer Service Representative

₹

Lakhs/yr

1 - 6 years exp.

Manager

₹

Lakhs/yr

3 - 18 years exp.

Customer Service Representative

1 - 6 years exp.

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Team Lead Operations

4 - 13 years exp.

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78% hike

Assistant Manager

1 - 17 years exp.

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68% hike

From

View 4 more levels

Customer Service Representative

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1 - 6 years exp.

Deputy General Manager

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9 - 21 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Salary related reviews for Firstsource Solutions

Customer Service Associate in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 26 Jun 2024

1.0

for Salary and Benefits

Likes

There isn't much.

Dislikes

Unless you get into sky process, please don't opt unless you're a fresher. Firstly the pay is less than market value and they will keep changing your process as per their requirements. While the changes they do not consider any incentives amount and pay you less than the previous process! Too much politics in a few processes, how hard you work doesn't make any difference.

Salary - Bad

+6 more

Customer Service Associate in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 04 Dec 2024

1.0

for Salary and Benefits

Likes

The worst company ever worked with no growth no salary

Dislikes

No proper environment behaviour the senior are doing arguments with the employees lots of politics inside backbiching taking employees as granted by seniors and the hrs

Salary - Bad

+5 more

Senior Associate in Mumbai

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 24 Sep 2023

2.0

for Salary and Benefits

Likes

There are job secure but salary noo way..

Job security - Good

Dislikes

...n't like management.. manager are poor all they don't know how to managed work.. I don't don't know how to they have pay very less salary and growth and increment very slow.. manager are very poor... do anything but without politics you can go away ..manager bhi apni wife ko dal rahe Hain ab toh😆😆. This is all politics

Salary - Poor

+4 more

Team Lead in Mumbai

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 20 Jun 2023

4.0

for Salary and Benefits

Likes

First source is a good pay master.

Salary - Good

+2 more

Dislikes

Their isnt equality at work. All leaders arnt treated the same. Few leaders gets lods of benifits due to their connections with Managers and few who choose to show that reality won't be treated well. So in short u need to just follow the norms of the skillset even if it is against your ethics and values.

Job security - Poor

+3 more

Senior Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 19 Sep 2023

1.0

for Salary and Benefits

Likes

Apart from timely salary, nothing else to like.

Dislikes

The work culture is of stone era. The management is full of old school hitlers who are never open to suggestions. They are reluctant to make even tiniest of change.

Salary - Bad

+5 more

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Firstsource Solutions Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at Firstsource Solutions Mumbai?

Customer Service Representative salary at Firstsource Solutions in Mumbai ranges between ₹2.0 Lakhs to ₹4.8 Lakhs for experience between 1 years to 5 years. According to our estimates it is 13% more than the average Customer Service Representative Salary in India. Salary estimates are based on 7 latest salaries received from various employees of Firstsource Solutions Mumbai.

How does the salary of a Customer Service Representative at Firstsource Solutions Mumbai compare with the average salary range for this job?

The average salary of a Customer Service Representative at Firstsource Solutions is 13% more than the average salary of a Customer Service Representative in Mumbai. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Representative at Firstsource Solutions?

Communication Skills, Non Voice Process, international bpo, Customer Service and voice process are some of the popular skills required to work as a Customer Service Representative at Firstsource Solutions Mumbai.

Which similar companies are paying more than Firstsource Solutions to a Customer Service Representative in Mumbai?

Accenture Customer Service Representative Salary - ₹1.9 Lakhs to ₹6.2 Lakhs per year
TCS Customer Service Representative Salary - ₹2.8 Lakhs to ₹5.5 Lakhs per year
Tech Mahindra Customer Service Representative Salary - ₹2.0 Lakhs to ₹5.5 Lakhs per year

What is the salary of a Customer Service Representative in companies similar to Firstsource Solutions in Mumbai?

Wipro Customer Service Representative Salary - ₹1.8 Lakhs to ₹4.1 Lakhs per year
Concentrix Corporation Customer Service Representative Salary - ₹2.0 Lakhs to ₹4.5 Lakhs per year
Teleperformance Customer Service Representative Salary - ₹1.2 Lakhs to ₹5.0 Lakhs per year
Foundever Customer Service Representative Salary - ₹1.6 Lakhs to ₹3.8 Lakhs per year
WNS Customer Service Representative Salary - ₹2.0 Lakhs to ₹2.7 Lakhs per year

What is the estimated take home salary of a Customer Service Representative at Firstsource Solutions in Mumbai?

The estimated take-home salary of a Customer Service Representative at Firstsource Solutions ranges between ₹25,502 per month to ₹26,933 per month in Mumbai. The take-home salary calculation is based on the average Firstsource Solutions Customer Service Representative salary in India which ranges between ₹2.0 Lakhs to ₹4.8 Lakhs per year for employees with experience between 1 years to 5 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Representative at Firstsource Solutions in Mumbai?

According to AmbitionBox, 43% of the Firstsource Solutions Customer Service Representatives in Mumbai reported a notice period of 15 days or less, 43% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 7 responses on AmbitionBox in last 2 years.

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Firstsource Solutions Customer Service Representative Salaries in Mumbai

Firstsource Solutions Customer Service Representative salary in Mumbai ranges between ₹2 Lakhs to ₹4.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 7 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.

Firstsource Solutions Customer Service Representative salaries in Mumbai (Updated 2025)

Companies similar to Firstsource Solutions for Customer Service Representative in Mumbai

Latest annual salaries shared by Firstsource Solutions Customer Service Representative in Mumbai

Experience wise Firstsource Solutions Customer Service Representative salaries in Mumbai

Similar Designation salaries in Firstsource Solutions

Top skills at Firstsource Solutions for Customer Service Representative

Salary related reviews for Firstsource Solutions

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Firstsource Solutions Customer Service Representative Salary FAQs

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