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HGS Customer Service Representative salaries in Mumbai

Annual salary range
1 - 3 years exp.
₹0.9 Lakh - ₹2.3 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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32% less than the average Customer Service Representative Salary in BPO Companies for 1 - 3 years of experience

Interested in this particular role?

Last Updated: 23 Oct 2023

Companies similar to HGS for Customer Service Representative in Mumbai

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HGS Customer Service Representative Salary

1 - 3 years exp. (5 salaries)

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₹0.9 L/yr - ₹2.3 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹1.2 L/yr - ₹5 L/yr

arrow icon 53% more
3 job openings
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₹2 L/yr - ₹5 L/yr

arrow icon 55% more
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₹1.6 L/yr - ₹3.8 L/yr

arrow icon 27% more
4 job openings
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₹1.5 L/yr - ₹3.5 L/yr

arrow icon 7% more
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₹1.5 L/yr - ₹2.1 L/yr

arrow icon 26% less
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₹2 L/yr - ₹4.8 L/yr

arrow icon 60% more
1 job opening
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₹1.4 L/yr - ₹3 L/yr

At par
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WNS Customer Service Representative Salary

1 - 6 years exp. (6 salaries)

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₹2 L/yr - ₹2.7 L/yr

arrow icon 16% more
Customer Service Representative salary at HGS ranges between ₹0.9 Lakh to ₹2.3 Lakhs per year for employees with experience between 1 year to 3 years. Salary estimates are based on 5 latest salaries received from various employees of HGS.

Latest annual salaries shared by HGS Customer Service Representative in Mumbai

1y ago
₹0.9 Lakh
2 years exp.

Experience wise HGS Customer Service Representative salaries in Mumbai

Last Updated: 23 Oct 2023

Experience Avg Annual Salary
1 year (AmbitionBox Estimate)

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₹1.7 L/yr - ₹2.2 L/yr
2 years (AmbitionBox Estimate)

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₹1.9 L/yr - ₹2.4 L/yr
3 years (AmbitionBox Estimate)

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₹2.1 L/yr - ₹2.7 L/yr
HGS Customer Service Representative Salary and Career Growth

From

To

Customer Service Representative

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1 - 3 years exp.

Deputy Manager

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8 - 16 years exp.

Customer Service Representative

1 - 3 years exp.
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Team Lead

2 - 13 years exp.
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arrow icon 125% hike

Assistant Manager

6 - 17 years exp.
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arrow icon 42% hike

From

To

Customer Service Representative

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1 - 3 years exp.

Team Lead

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2 - 13 years exp.

From

To

Customer Service Representative

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1 - 3 years exp.

DGM Operations

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16 - 20 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in HGS

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₹1.1 L/yr - ₹3.95 L/yr
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₹1.15 L/yr - ₹3 L/yr
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₹1.4 L/yr - ₹4 L/yr
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₹1.45 L/yr - ₹3.5 L/yr
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₹2.9 L/yr - ₹3.5 L/yr

Top skills at HGS for Customer Service Representative

Customer Service International Voice Process customer care customer support voice process international bpo outbound process international call center

Salary related reviews for HGS

1.0

Rated by 1 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 03 Mar 2025

1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

...e efforts put in equally, they don't care about you if they just don't like you. They under pay you despite having big clients like viacom and jiohotsar and they pay you peanuts and expect the world from you, if you don't like politics this company will force you to be a part of it, TLs and manager will do things for some and not for the others. Nothing is properly documented so they just feel they can do anything to you and TLs there mostly except for one are all changing all the time , they won't make you grow there and will hire some fool from outside on a affordable salary , so what happens with such companies which are many in India, you end up having agents who knows the process better than the manager , what is the use of joing this company?? While I worked there TLs just joined and left, they will make you work over time and expect you to understand when it's business needs but won't pay you for over time. They said they will pay you 150 rupees for incentives which was for a day or two if you did about 200 odd cases, if your standards are low and you really are below the poverty line then maybe 150 rupees is a big deal to you but for people who want to grow then HGS is not the place for you.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 18 Dec 2024

1.0
 for  Salary and Benefits

Likes

Liked nothing at all

Dislikes

Salary is around 23 to 28k ctc. In the name of dynamic process there is no urge to develop a stream to the process Favoritism is at top from superiors, offcourse for females only. (IYKYK) Contract which gets renewed every month, Hopes are given that we will put you on pay role, but even after hardwork and efforts nothing is granted to you. No job security at all

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 15 Feb 2024

1.0
 for  Salary and Benefits

Likes

...t to join HGS ,there working culture is very bad.Hr does not support any matter.they hold 1st month salary without informed me.BM,TL,HR does not support and treated like cruel and illiterate person.I am starve to death due to.They hired and fire.totally waste of time .

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Dislikes

They hire and fire like an illiterate people in their system.

  • Salary - Bad
  • +6 more

Full Time

 · 

BFSI, Investments & Trading Department

1.0
  •  posted on 11 Nov 2023

1.0
 for  Salary and Benefits

Likes

Salary is on time

Dislikes

This payroll organization who just hired the employee fire the employee they dont have any policy which is benefit for the emplyee this organization control by other organization they dont have single power for their employee worst hr manisha they have

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 28 Apr 2022

3.0
 for  Salary and Benefits

Likes

Good work environment and culture. Teammates are supportive and the management is transparent.

  • Skill development - Excellent
  • +3 more

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow.

read more
  • Work satisfaction - Poor
see more salary related reviews

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HGS Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at HGS in Mumbai?
The average salary of a Customer Service Representative at HGS in Mumbai typically ranges from ₹0.9 Lakhs to ₹2.3 Lakhs per year, depending on experience (from 1 year to 3 years).

The top 10% of Customer Service Representative in Mumbai at HGS earn more than ₹2.3 Lakhs per year, and the top 1% earn over ₹2.3 Lakhs per year. Customer Service Representative Salaries at HGS can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 HGS employees in India.
What is the estimated take home salary of a Customer Service Representative at HGS in Mumbai?
The estimated take-home salary of a Customer Service Representative at HGS in Mumbai typically ranges from ₹14,600 to ₹16,133 per month. This is based on the average salary range of ₹0.9 Lakhs to ₹2.3 Lakhs per year for employees with experience ranging from 1 year to 3 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of HGS. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Representative at HGS in Mumbai?
To be a Customer Service Representative at HGS in Mumbai, the key skills required include:

  • - Customer Service
  • - International Voice Process
  • - customer care
  • - customer support
  • - voice process

These skills are highly valued at HGS and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than HGS for Customer Service Representative in India?
Firstsource Solutions ₹2.0 Lakhs to ₹4.8 Lakhs per year
Concentrix Corporation ₹2.0 Lakhs to ₹5.0 Lakhs per year
Teleperformance ₹1.2 Lakhs to ₹5.0 Lakhs per year
Foundever ₹1.6 Lakhs to ₹3.8 Lakhs per year
WNS ₹2.0 Lakhs to ₹2.7 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by HGS, depending on the role and experience level.
What is the salary of a Customer Service Representative in companies similar to HGS in Mumbai?
The salary of a Customer Service Representative at companies similar to HGS in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Conneqt Business Solutions ₹1.5 Lakhs to ₹3.5 Lakhs per year
Altruist Technologies ₹1.4 Lakhs to ₹3.0 Lakhs per year
Altruist Customer Management India ₹1.5 Lakhs to ₹2.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Representative at HGS in Mumbai?
The salary growth for a Customer Service Representative at HGS in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Representative in Mumbai can expect the following growth trajectory at HGS:

Experience Average Salary Range
1 year ₹1.7 Lakhs to ₹2.2 Lakhs per year
2 years ₹1.9 Lakhs to ₹2.4 Lakhs per year
3 years ₹2.1 Lakhs to ₹2.7 Lakhs per year
and so on.

Tell us how to improve this page.

HGS Customer Service Representative salary in Mumbai ranges between ₹0.9 Lakh to ₹2.3 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 5 HGS latest salaries received from various employees of HGS.