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Firstsource Solutions Customer Service Representative salaries in Bangalore / Bengaluru

Annual salary range
1 - 6 years exp.
₹2 Lakhs - ₹4.6 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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At par with the average Customer Service Representative Salary in BPO Companies for 1 - 6 years of experience

Interested in this particular role? 1 job opening

Salaries in different departments

Customer Success, Service & Operations
Customer Service Representative Salary
1 - 6 years exp. (15 salaries)
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₹2.2 L/yr - ₹4.6 L/yr

Finance & Accounting
Customer Service Representative Salary
2 - 4 years exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹3.1 L/yr

Human Resources
Customer Service Representative Salary
2 years exp. (AmbitionBox Estimate)
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₹2.1 L/yr - ₹3.1 L/yr

BFSI, Investments & Trading
Customer Service Representative Salary
2 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

CSR & Social Service
Customer Service Representative Salary
5 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹3.6 L/yr

Last Updated: 26 Dec 2024

Companies similar to Firstsource Solutions for Customer Service Representative in Bangalore / Bengaluru

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Firstsource Solutions Customer Service Representative Salary

1 - 6 years exp. (30 salaries)

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₹2 L/yr - ₹4.6 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹1.7 L/yr - ₹5.5 L/yr

arrow icon 6% more
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₹1.5 L/yr - ₹4.2 L/yr

arrow icon 5% less
3 job openings
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₹2.4 L/yr - ₹4 L/yr

At par
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HGS Customer Service Representative Salary

1 - 3 years exp. (22 salaries)

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₹1.1 L/yr - ₹5.5 L/yr

arrow icon 27% less
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₹1.7 L/yr - ₹3.4 L/yr

arrow icon 24% less
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₹1.4 L/yr - ₹2.3 L/yr

arrow icon 34% less
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₹2.6 L/yr - ₹4.3 L/yr

arrow icon 11% more
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₹2.4 L/yr - ₹4.4 L/yr

arrow icon 13% more
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₹2 L/yr - ₹4 L/yr

arrow icon 3% more
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₹2.5 L/yr - ₹3.3 L/yr

arrow icon 12% less
Customer Service Representative salary at Firstsource Solutions ranges between ₹2 Lakhs to ₹4.6 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 30 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Customer Service Representative in Bangalore / Bengaluru

3mo ago
₹3 Lakhs
4 years exp.
7mo ago
₹4.2 Lakhs
1 year exp.
7mo ago
₹3 Lakhs
2 years exp.
10mo ago
₹4 Lakhs
5 years exp.
1y ago
₹3.9 Lakhs
6 years exp.
1y ago
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2 years exp.
1y ago
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1 year exp.
1y ago
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1 year exp.
1y ago
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3 years exp.

Experience wise Firstsource Solutions Customer Service Representative salaries in Bangalore / Bengaluru

Last Updated: 26 Dec 2024

Experience Avg Annual Salary
1 year  (8 salaries)

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₹2.2 L/yr - ₹4.2 L/yr
2 years  (11 salaries)

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₹2 L/yr - ₹3.5 L/yr
3 years  (5 salaries)

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₹2.2 L/yr - ₹4.6 L/yr
4 years  (3 salaries)

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₹2 L/yr - ₹3.5 L/yr
5 years (AmbitionBox Estimate)

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₹3.1 L/yr - ₹3.9 L/yr
View all
Firstsource Solutions Customer Service Representative Salary and Career Growth

From

To

Customer Service Representative

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1 - 6 years exp.

Manager

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3 - 18 years exp.

Customer Service Representative

1 - 6 years exp.
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Team Lead Operations

6 - 13 years exp.
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arrow icon 93% hike

Assistant Manager

1 - 17 years exp.
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arrow icon 57% hike

From

To

Customer Service Representative

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1 - 6 years exp.

Deputy General Manager

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9 - 21 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Firstsource Solutions

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₹1.65 L/yr - ₹5 L/yr
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₹1.7 L/yr - ₹5.5 L/yr
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₹1.8 L/yr - ₹4.5 L/yr
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₹2 L/yr - ₹5 L/yr
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₹1.2 L/yr - ₹5 L/yr
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₹1.2 L/yr - ₹5 L/yr

Top skills at Firstsource Solutions for Customer Service Representative

Communication Skills Non Voice Process international bpo Customer Service voice process US Process international process chat support International Voice Process Back Office UK Shift inbound voice process non voice Collections bpo non voice

Salary related reviews for Firstsource Solutions

3.9

Rated by 7 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 21 Mar 2025

4.0
 for  Salary and Benefits

Likes

Salary package is better when compared to other companies like Wipro, Cognizant, Sutherland BPO Companies

read more
  • Salary - Good

Dislikes

They'll treat you like labourers, no work life balance, they not at all value their employees and no leaves even after 6 months also the leave policy is there. I not at all prefer anyone to come this side. until and unless you are in a desperate need of money or job

read more
  • Skill development - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Jan 2025

1.0
 for  Salary and Benefits

Likes

Just the recruitment Team is good helping the candidate to get hired.

Dislikes

...ring 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.

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  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 26 Jun 2024

1.0
 for  Salary and Benefits

Likes

There isn't much.

Dislikes

Unless you get into sky process, please don't opt unless you're a fresher. Firstly the pay is less than market value and they will keep changing your process as per their requirements. While the changes they do not consider any incentives amount and pay you less than the previous process! Too much politics in a few processes, how hard you work doesn't make any difference.

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  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 04 Dec 2024

1.0
 for  Salary and Benefits

Likes

The worst company ever worked with no growth no salary

Dislikes

No proper environment behaviour the senior are doing arguments with the employees lots of politics inside backbiching taking employees as granted by seniors and the hrs

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 24 Sep 2023

2.0
 for  Salary and Benefits

Likes

There are job secure but salary noo way..

  • Job security - Good

Dislikes

...n't like management.. manager are poor all they don't know how to managed work.. I don't don't know how to they have pay very less salary and growth and increment very slow.. manager are very poor... do anything but without politics you can go away ..manager bhi apni wife ko dal rahe Hain ab toh😆😆. This is all politics

read more
  • Salary - Poor
  • +4 more
see more salary related reviews

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Firstsource Solutions Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at Firstsource Solutions in Bangalore / Bengaluru?
The average salary of a Customer Service Representative at Firstsource Solutions in Bangalore / Bengaluru typically ranges from ₹2.0 Lakhs to ₹4.6 Lakhs per year, depending on experience (from 1 year to 6 years).

The top 10% of Customer Service Representative in Bangalore / Bengaluru at Firstsource Solutions earn more than ₹3.9 Lakhs per year, and the top 1% earn over ₹4.6 Lakhs per year. Customer Service Representative Salaries at Firstsource Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 30+ Firstsource Solutions employees in India.
What is the estimated take home salary of a Customer Service Representative at Firstsource Solutions in Bangalore / Bengaluru?
The estimated take-home salary of a Customer Service Representative at Firstsource Solutions in Bangalore / Bengaluru typically ranges from ₹23,474 to ₹24,935 per month. This is based on the average salary range of ₹2.0 Lakhs to ₹4.6 Lakhs per year for employees with experience ranging from 1 year to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 30+ salaries received from various employees of Firstsource Solutions. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Representative at Firstsource Solutions in Bangalore / Bengaluru?
To be a Customer Service Representative at Firstsource Solutions in Bangalore / Bengaluru, the key skills required include:

  • - Communication Skills
  • - Non Voice Process
  • - international bpo
  • - Customer Service
  • - voice process

These skills are highly valued at Firstsource Solutions and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Firstsource Solutions for Customer Service Representative in India?
iEnergizer ₹2.4 Lakhs to ₹4.4 Lakhs per year
IntouchCX ₹2.6 Lakhs to ₹4.3 Lakhs per year
Concentrix Corporation ₹1.7 Lakhs to ₹5.5 Lakhs per year
Omega Healthcare ₹2.0 Lakhs to ₹4.0 Lakhs per year
Alorica ₹2.4 Lakhs to ₹4.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Firstsource Solutions, depending on the role and experience level.
What is the salary of a Customer Service Representative in companies similar to Firstsource Solutions in Bangalore / Bengaluru?
The salary of a Customer Service Representative at companies similar to Firstsource Solutions in Bangalore / Bengaluru varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Teleperformance ₹1.5 Lakhs to ₹4.2 Lakhs per year
Sagility ₹2.5 Lakhs to ₹3.3 Lakhs per year
Altruist Technologies ₹1.7 Lakhs to ₹3.4 Lakhs per year
HGS ₹1.1 Lakhs to ₹5.5 Lakhs per year
Conneqt Business Solutions ₹1.4 Lakhs to ₹2.3 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Representative at Firstsource Solutions in Bangalore / Bengaluru?
The salary growth for a Customer Service Representative at Firstsource Solutions in Bangalore / Bengaluru depends on factors such as experience, performance, and promotions. On average, a Customer Service Representative in Bangalore / Bengaluru can expect the following growth trajectory at Firstsource Solutions:

Experience Average Salary Range
1 year ₹2.2 Lakhs to ₹4.2 Lakhs per year
2 years ₹2.0 Lakhs to ₹3.5 Lakhs per year
3 years ₹2.2 Lakhs to ₹4.6 Lakhs per year
4 years ₹2.0 Lakhs to ₹3.5 Lakhs per year
and so on.

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Firstsource Solutions Customer Service Representative salary in Bangalore / Bengaluru ranges between ₹2 Lakhs to ₹4.6 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 30 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.