Firstsource Solutions Mumbai Customer Service Executive Salaries by 100+ Employees (Updated 2025)

0 - 5 years exp.

₹1.5 Lakh - ₹6 Lakhs

Avg. annual salary

Monthly In-hand Salary

At par with the average Customer Service Executive Salary in BPO Companies for 0 - 5 years of experience

Interested in this particular role? 1 job opening

Salaries in different departments

Customer Success, Service & Operations Customer Service Executive Salary 0 - 5 years exp. (79 salaries)	₹1.5 L/yr - ₹6 L/yr
Finance & Accounting Customer Service Executive Salary 0 - 3 years exp. (10 salaries)	₹1.9 L/yr - ₹4.5 L/yr
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BFSI, Investments & Trading Customer Service Executive Salary 1 - 5 years exp. (8 salaries)	₹1.5 L/yr - ₹4 L/yr
Sales & Business Development Customer Service Executive Salary 0 - 5 years exp. (7 salaries)	₹1.6 L/yr - ₹5 L/yr
Human Resources Customer Service Executive Salary 1 - 5 years exp. (6 salaries)	₹2 L/yr - ₹3.5 L/yr

Last Updated: 5 Apr 2025

Companies similar to Firstsource Solutions for Customer Service Executive in Mumbai

Firstsource Solutions Customer Service Executive Salary

0 - 5 years exp. (158 salaries)

₹1.5 L/yr - ₹6 L/yr

Company name	Avg Annual Salary	Open Jobs
Teleperformance Customer Service Executive Salary 0 - 6 years exp. (1k salaries)	₹1 L/yr - ₹6 L/yr 7% less	19 job openings
Concentrix Corporation Customer Service Executive Salary 0 - 6 years exp. (292 salaries)	₹1 L/yr - ₹6.8 L/yr 7% more
Login to view exact salary
Conneqt Business Solutions Customer Service Executive Salary 0 - 5 years exp. (224 salaries)	₹1.1 L/yr - ₹4.6 L/yr 21% less	1 job opening
Foundever Customer Service Executive Salary 0 - 6 years exp. (173 salaries)	₹1 L/yr - ₹5 L/yr 11% less
WNS Customer Service Executive Salary 0 - 6 years exp. (44 salaries)	₹1.5 L/yr - ₹4.6 L/yr 9% more
HGS Customer Service Executive Salary 0 - 7 years exp. (31 salaries)	₹1.1 L/yr - ₹4 L/yr 6% less	1 job opening
Ebixcash Global Services Customer Service Executive Salary 0 - 3 years exp. (28 salaries)	₹1.2 L/yr - ₹3 L/yr 27% less
Altruist Technologies Customer Service Executive Salary 0 - 4 years exp. (20 salaries)	₹1 L/yr - ₹3.5 L/yr 34% less
Altruist Customer Management India Customer Service Executive Salary 0 - 2 years exp. (13 salaries)	₹1.2 L/yr - ₹2.1 L/yr 54% less
TaskUs Customer Service Executive Salary 2 - 5 years exp. (7 salaries)	₹2.5 L/yr - ₹3.8 L/yr 11% more	1 job opening
TTEC India Customer Service Executive Salary 1 - 3 years exp. (3 salaries)	₹3.1 L/yr - ₹5 L/yr 6% more
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Customer Service Executive salary at Firstsource Solutions ranges between ₹1.5 Lakh to ₹6 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 158 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Customer Service Executive in Mumbai

5d ago

₹3.5 Lakhs

1 year exp.

3w ago

₹2.6 Lakhs

1 year exp.

4w ago

₹2 Lakhs

2 years exp.

1mo ago

₹2.5 Lakhs

1 year exp.

1mo ago

₹3 Lakhs

2 years exp.

1mo ago

1 year exp.

1mo ago

1 year exp.

1mo ago

7 months exp.

2mo ago

1 year exp.

2mo ago

1 year exp.

Experience wise Firstsource Solutions Customer Service Executive salaries in Mumbai

Last Updated: 5 Apr 2025

Experience	Avg Annual Salary
Fresher (9 salaries)	₹2 L/yr - ₹3.7 L/yr
1 year (45 salaries)	₹1.5 L/yr - ₹5.4 L/yr
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2 years (38 salaries)	₹1.8 L/yr - ₹4.5 L/yr
3 years (31 salaries)	₹1.5 L/yr - ₹4.6 L/yr
4 years (18 salaries)	₹2 L/yr - ₹6 L/yr
5 years (17 salaries)	₹1.8 L/yr - ₹3.5 L/yr

View all

From

Customer Service Executive

₹

Lakhs/yr

0 - 5 years exp.

Manager

₹

Lakhs/yr

3 - 18 years exp.

Customer Service Executive

0 - 5 years exp.

Quality Analyst

1 - 9 years exp.

46% hike

Team Lead

2 - 13 years exp.

29% hike

From

View 5 more levels

Customer Service Executive

0 - 5 years exp.

Deputy General Manager

9 - 21 years exp.

From

View 1 more level

Customer Service Executive

0 - 5 years exp.

Senior Quality Analyst

3 - 11 years exp.

From

Customer Service Executive

0 - 5 years exp.

Process Trainee

9 - 9 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Salary related reviews for Firstsource Solutions

3.0

Rated by 30 employees for salary & benefits

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 24 Jan 2025

1.0

for Salary and Benefits

Likes

Just the recruitment Team is good helping the candidate to get hired.

Dislikes

...ring 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.

Salary - Bad

+6 more

Customer Service Executive in Malad West

Finance & Accounting Department

1.0

• posted on 07 May 2022

1.0

for Salary and Benefits

Likes

Nothing is positive in working with First Source.

Dislikes

They will not specify anything they will do, including your salary pay... I mean salary is fixed on some components but they fluctuate as per their needs. They will treat you like you are their salves. they will not increase your salary even after putting your efforts. They won't pay Overtime, even after you had done it. Environment is very narrow minded. They are incapable in terms of everything you can name of, starting from your groming till mindset (out of the box). Pathetic company i must say, i don't know how the share valued had rose for the company from 35 to 180. Bad and worst people on planet earth.

Salary - Bad

+6 more

Customer Service Executive in GIFT CITY GANDHINAGAR, GUJARAT

Outbound Department

3.0

• posted on 15 Apr 2021

2.0

for Salary and Benefits

Likes

Outbound process

Dislikes

When you leave job reliving letter or resignation letter copy is not provided. Officials said you get experience certificate copy directly in pdf and salary when you complete last working day then after 45 days you get experience certificate and salary.

Salary - Poor

+4 more

Customer Service Executive in Bangalore / Bengaluru

Banking Department

4.0

• posted on 22 Apr 2021

3.0

for Salary and Benefits

Likes

Overall its good. But its miminal growth opportunity plus with a less salary. If you are a Fresher it will be beneficial for your career growth. Environment is good.

Skill development - Excellent

+2 more

Dislikes

Worst Management including HR They don't bother about their employees.

Work satisfaction - Poor

Customer Service Executive

OB_Su Department

1.0

• posted on 01 Apr 2020

1.0

for Salary and Benefits

Likes

... your leave balance. So this thing is wrong company not follow government rules. Government said salary not deducted due to COVID 19 and not fire employees.

Dislikes

Career Growth and Promotion is not possible in this company due to politics of company higher authority employees.

Salary - Bad

+6 more

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Top trending discussions

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Firstsource Solutions Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at Firstsource Solutions in Mumbai?

The average salary of a Customer Service Executive at Firstsource Solutions in Mumbai typically ranges from ₹1.5 Lakhs to ₹6.0 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Customer Service Executive in Mumbai at Firstsource Solutions earn more than ₹3.9 Lakhs per year, and the top 1% earn over ₹5.5 Lakhs per year. Customer Service Executive Salaries at Firstsource Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 100+ Firstsource Solutions employees in India.

What is the estimated take home salary of a Customer Service Executive at Firstsource Solutions in Mumbai?

The estimated take-home salary of a Customer Service Executive at Firstsource Solutions in Mumbai typically ranges from ₹22,467 to ₹23,944 per month. This is based on the average salary range of ₹1.5 Lakhs to ₹6.0 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 100+ salaries received from various employees of Firstsource Solutions. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Executive at Firstsource Solutions in Mumbai?

To be a Customer Service Executive at Firstsource Solutions in Mumbai, the key skills required include:

- Customer Service
- Communication Skills
- international bpo
- voice process
- Non Voice Process

These skills are highly valued at Firstsource Solutions and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Firstsource Solutions for Customer Service Executive in India?

TaskUs	₹2.5 Lakhs to ₹3.8 Lakhs per year
WNS	₹1.5 Lakhs to ₹4.6 Lakhs per year
Concentrix Corporation	₹1.0 Lakhs to ₹6.8 Lakhs per year
TTEC India	₹3.1 Lakhs to ₹5.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Firstsource Solutions, depending on the role and experience level.

What is the salary of a Customer Service Executive in companies similar to Firstsource Solutions in Mumbai?

The salary of a Customer Service Executive at companies similar to Firstsource Solutions in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

HGS	₹1.1 Lakhs to ₹4.0 Lakhs per year
Teleperformance	₹1.0 Lakhs to ₹6.0 Lakhs per year
Foundever	₹1.0 Lakhs to ₹5.0 Lakhs per year
Conneqt Business Solutions	₹1.1 Lakhs to ₹4.6 Lakhs per year
Ebixcash Global Services	₹1.2 Lakhs to ₹3.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Executive at Firstsource Solutions in Mumbai?

The salary growth for a Customer Service Executive at Firstsource Solutions in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Executive in Mumbai can expect the following growth trajectory at Firstsource Solutions:

Experience	Average Salary Range
Fresher	₹2.0 Lakhs to ₹3.7 Lakhs per year
1 year	₹1.5 Lakhs to ₹5.4 Lakhs per year
2 years	₹1.8 Lakhs to ₹4.5 Lakhs per year
3 years	₹1.5 Lakhs to ₹4.6 Lakhs per year

and so on.

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Firstsource Solutions Customer Service Executive Salaries in Mumbai

Firstsource Solutions Customer Service Executive salary in Mumbai ranges between ₹1.5 Lakh to ₹6 Lakhs with an average annual salary of ₹. Salary estimates are based on 158 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.

Firstsource Solutions Customer Service Executive salaries in Mumbai (Updated 2025)

Companies similar to Firstsource Solutions for Customer Service Executive in Mumbai

Latest annual salaries shared by Firstsource Solutions Customer Service Executive in Mumbai

Experience wise Firstsource Solutions Customer Service Executive salaries in Mumbai

Similar Designation salaries in Firstsource Solutions

Top skills at Firstsource Solutions for Customer Service Executive

Salary related reviews for Firstsource Solutions

Customer Service Executive in Hyderabad / Secunderabad

Customer Service Executive in Malad West

Customer Service Executive in GIFT CITY GANDHINAGAR, GUJARAT

Customer Service Executive in Bangalore / Bengaluru

Customer Service Executive

Firstsource Solutions Customer Service Executive Salary FAQs

Tell us how to improve this page.