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Firstsource Solutions

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3.7

based on 4.4k Reviews

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Firstsource Solutions Customer Service Executive salaries in Mumbai

Annual salary range
0 - 5 years exp.
₹1.2 Lakh - ₹6 Lakhs
Salary of majority employees
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At par with the average Customer Service Executive Salary in BPO Companies for 0 - 5 years of experience

Interested in this particular role? 3 job openings

Salaries in different departments

Customer Success, Service & Operations
Customer Service Executive Salary
0 - 5 years exp. (65 salaries)
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₹1.2 L/yr - ₹6 L/yr

Finance & Accounting
Customer Service Executive Salary
1 - 3 years exp. (10 salaries)
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₹1.9 L/yr - ₹4.5 L/yr

BFSI, Investments & Trading
Customer Service Executive Salary
1 - 5 years exp. (8 salaries)
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₹1.4 L/yr - ₹4 L/yr

Human Resources
Customer Service Executive Salary
1 - 5 years exp. (6 salaries)
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₹2 L/yr - ₹3.5 L/yr

Sales & Business Development
Customer Service Executive Salary
0 - 5 years exp. (6 salaries)
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₹1.6 L/yr - ₹4.2 L/yr

Last Updated: 17 Jan 2025

Companies similar to Firstsource Solutions for Customer Service Executive in Mumbai

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Firstsource Solutions Customer Service Executive Salary

0 - 5 years exp. (145 salaries)
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₹1.2 L/yr - ₹6 L/yr

vs
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Tech Mahindra Customer Service Executive Salary

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₹1 L/yr - ₹8 L/yr

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Accenture Customer Service Executive Salary

0 - 8 years exp. (154 salaries)
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₹1.8 L/yr - ₹7.2 L/yr

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Teleperformance Customer Service Executive Salary

0 - 7 years exp. (989 salaries)
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₹1 L/yr - ₹6 L/yr

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Concentrix Corporation Customer Service Executive Salary

0 - 6 years exp. (283 salaries)
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₹1 L/yr - ₹6.5 L/yr

arrow icon 11% more
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Conneqt Business Solutions Customer Service Executive Salary

0 - 4 years exp. (228 salaries)
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₹1.1 L/yr - ₹4.6 L/yr

arrow icon 21% less
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Foundever Customer Service Executive Salary

0 - 6 years exp. (164 salaries)
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₹1.3 L/yr - ₹4.8 L/yr

arrow icon 7% less
 2 job openings
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WNS Customer Service Executive Salary

0 - 7 years exp. (44 salaries)
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₹1.5 L/yr - ₹4.6 L/yr

arrow icon 15% more
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HGS Customer Service Executive Salary

0 - 5 years exp. (28 salaries)
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₹1.1 L/yr - ₹4 L/yr

arrow icon 2% less
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Altruist Technologies Customer Service Executive Salary

0 - 4 years exp. (21 salaries)
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₹1 L/yr - ₹3.5 L/yr

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1point1 Solutions Customer Service Executive Salary

0 - 4 years exp. (15 salaries)
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₹1.5 L/yr - ₹3.2 L/yr

arrow icon 40% less
 2 job openings
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TaskUs Customer Service Executive Salary

2 - 5 years exp. (6 salaries)
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₹2.5 L/yr - ₹3.8 L/yr

arrow icon 13% more
Customer Service Executive salary at Firstsource Solutions ranges between ₹1.2 Lakh to ₹6 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 145 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Customer Service Executive in Mumbai

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Experience wise Firstsource Solutions Customer Service Executive salaries in Mumbai

Last Updated: 17 Jan 2025

Experience Avg Annual Salary
Fresher  (6 salaries)

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₹2 L/yr - ₹3.7 L/yr
1 year  (37 salaries)

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₹1.4 L/yr - ₹5 L/yr
2 years  (36 salaries)

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₹1.8 L/yr - ₹4.5 L/yr
3 years  (32 salaries)

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₹1.5 L/yr - ₹4.6 L/yr
4 years  (18 salaries)

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₹1.1 L/yr - ₹6 L/yr
View all

Similar Designation salaries in Firstsource Solutions

Customer Service Associate Salary
(234 salaries)
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₹1 L/yr - ₹4.5 L/yr
Senior Customer Service Executive Salary
(102 salaries)
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₹1.85 L/yr - ₹6.5 L/yr
Customer Care Executive Salary
(29 salaries)
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₹1.15 L/yr - ₹4 L/yr
Customer Support Executive Salary
(11 salaries)
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₹2 L/yr - ₹4.5 L/yr
Customer Support Associate Salary
(11 salaries)
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₹1.9 L/yr - ₹3.5 L/yr
Sales Executive Salary
(10 salaries)
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₹1.92 L/yr - ₹3.05 L/yr
Customer Service Representative Salary
(8 salaries)
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₹2 L/yr - ₹4.8 L/yr
Customer Service Officer Salary
(3 salaries)
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₹1.9 L/yr - ₹2.28 L/yr

Top skills at Firstsource Solutions for Customer Service Executive

Customer Service Communication Skills international bpo voice process Non Voice Process International Voice Process bpo customer support Back Office Night Shift UK Process international process UK Shift upselling Customer Handling

Salary related reviews for Firstsource Solutions

3.0

Rated by 29 employees for salary & benefits

Customer Service Executive in Malad West

Finance & Accounting Department

1.0
  •  posted on 07 May 2022
1.0
 for  Salary and Benefits

Likes

Nothing is positive in working with First Source.

Dislikes

They will not specify anything they will do, including your salary pay... I mean salary is fixed on some components but they fluctuate as per their needs. They will treat you like you are their salves. they will not increase your salary even after putting your efforts. They won't pay Overtime, even after you had done it. Environment is very narrow minded. They are incapable in terms of everything you can name of, starting from your groming till mindset (out of the box). Pathetic company i must say, i don't know how the share valued had rose for the company from 35 to 180. Bad and worst people on planet earth.

read more

Customer Service Executive in GIFT CITY GANDHINAGAR, GUJARAT

Outbound Department

3.0
  •  posted on 15 Apr 2021
2.0
 for  Salary and Benefits

Likes

Outbound process

Dislikes

When you leave job reliving letter or resignation letter copy is not provided. Officials said you get experience certificate copy directly in pdf and salary when you complete last working day then after 45 days you get experience certificate and salary.

read more

Customer Service Executive in Bangalore / Bengaluru

Banking Department

4.0
  •  posted on 22 Apr 2021
3.0
 for  Salary and Benefits

Likes

Overall its good. But its miminal growth opportunity plus with a less salary. If you are a Fresher it will be beneficial for your career growth. Environment is good.

read more

Dislikes

Worst Management including HR They don't bother about their employees.

Customer Service Executive

OB_Su Department

1.0
  •  posted on 01 Apr 2020
1.0
 for  Salary and Benefits

Likes

... your leave balance. So this thing is wrong company not follow government rules. Government said salary not deducted due to COVID 19 and not fire employees.

read more

Dislikes

Career Growth and Promotion is not possible in this company due to politics of company higher authority employees.

Customer Service Executive

Redemption Department

5.0
  •  posted on 15 Jun 2020
4.0
 for  Salary and Benefits

Likes

First source solition is a great platform for fresher even I sarted from same , very supportive company and you will feel like working with a family and lots of activities are also going here its just work with fun,might be I never get this type of company further for fresher it is the ladders of startup from here.

read more

Dislikes

In terms of salary fsl is not providing to employ satisfaction .

see more salary related reviews

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Salary Expectations
I am a Social Media Specialist with over 4 years of experience and was earning around 4.5 LPA in my previous role. When I joined my current organization, I discovered that my manager, with just 2.5 years of work experience, was earning a compensation of 7.6 -8.2 LPA (approx). This was quite surprising to me, and it made me question the market standards. I am currently looking to switch roles and, based on my research through Glassdoor and other sources, I am expecting a package of 7-8 LPA. However, many HRs I’ve spoken to feel that even 6 LPA is too high. What should be the ideal salary expectation for someone with my experience in the current market?
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Firstsource Solutions Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at Firstsource Solutions Mumbai?
Customer Service Executive salary at Firstsource Solutions in Mumbai ranges between ₹1.2 Lakhs to ₹6.0 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 2% more than the average Customer Service Executive Salary in India. Salary estimates are based on 145 latest salaries received from various employees of Firstsource Solutions Mumbai.
How does the salary of a Customer Service Executive at Firstsource Solutions Mumbai compare with the average salary range for this job?
The average salary of a Customer Service Executive at Firstsource Solutions is 2% more than the average salary of a Customer Service Executive in Mumbai. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Service Executive at Firstsource Solutions?
Customer Service, Communication Skills, international bpo, voice process and Non Voice Process are some of the popular skills required to work as a Customer Service Executive at Firstsource Solutions Mumbai.
Which similar companies are paying more than Firstsource Solutions to a Customer Service Executive in Mumbai?
  • Accenture Customer Service Executive Salary - ₹1.8 Lakhs to ₹7.2 Lakhs per year
  • TCS Customer Service Executive Salary - ₹1.1 Lakhs to ₹6.5 Lakhs per year
  • WNS Customer Service Executive Salary - ₹1.5 Lakhs to ₹4.6 Lakhs per year
  • TaskUs Customer Service Executive Salary - ₹2.5 Lakhs to ₹3.8 Lakhs per year
  • Concentrix Corporation Customer Service Executive Salary - ₹1.0 Lakhs to ₹6.5 Lakhs per year
What is the salary of a Customer Service Executive in companies similar to Firstsource Solutions in Mumbai?
  • Tech Mahindra Customer Service Executive Salary - ₹1.0 Lakhs to ₹8.0 Lakhs per year
  • Wipro Customer Service Executive Salary - ₹1.0 Lakhs to ₹5.0 Lakhs per year
  • HGS Customer Service Executive Salary - ₹1.1 Lakhs to ₹4.0 Lakhs per year
  • Teleperformance Customer Service Executive Salary - ₹1.0 Lakhs to ₹6.0 Lakhs per year
  • Foundever Customer Service Executive Salary - ₹1.3 Lakhs to ₹4.8 Lakhs per year
What is the estimated take home salary of a Customer Service Executive at Firstsource Solutions in Mumbai?
The estimated take-home salary of a Customer Service Executive at Firstsource Solutions ranges between ₹21,907 per month to ₹23,392 per month in Mumbai. The take-home salary calculation is based on the average Firstsource Solutions Customer Service Executive salary in India which ranges between ₹1.2 Lakhs to ₹6.0 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Executive at Firstsource Solutions in Mumbai?
According to AmbitionBox, 40% of the Firstsource Solutions Customer Service Executives in Mumbai reported a notice period of 1 Month, 36% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 90 responses on AmbitionBox in last 2 years.

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Firstsource Solutions Customer Service Executive salary in Mumbai ranges between ₹1.2 Lakh to ₹6 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 145 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.