WNS Mumbai Customer Service Executive Salaries by 40+ Employees (Updated 2025)

0 - 5 years exp.

₹1.5 Lakh - ₹4.6 Lakhs

Avg. annual salary

Monthly In-hand Salary

13% more than the average Customer Service Executive Salary in BPO Companies for 0 - 5 years of experience

Interested in this particular role? 1 job opening

Salaries in different departments

Customer Success, Service & Operations Customer Service Executive Salary 0 - 5 years exp. (20 salaries)	₹1.5 L/yr - ₹4.6 L/yr
Aviation & Aerospace Customer Service Executive Salary 2 - 4 years exp. (3 salaries)	₹3 L/yr - ₹3.5 L/yr
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Finance & Accounting Customer Service Executive Salary 1 year exp. (AmbitionBox Estimate)	₹3 L/yr - ₹3.6 L/yr
Marketing & Communication Customer Service Executive Salary 1 - 3 years exp. (AmbitionBox Estimate)	₹3.5 L/yr - ₹3.9 L/yr
Sales & Business Development Customer Service Executive Salary 2 - 4 years exp. (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.7 L/yr

Last Updated: 21 Mar 2025

Companies similar to WNS for Customer Service Executive in Mumbai

WNS Customer Service Executive Salary

0 - 5 years exp. (44 salaries)

₹1.5 L/yr - ₹4.6 L/yr

Company name	Avg Annual Salary	Open Jobs
Teleperformance Customer Service Executive Salary 0 - 6 years exp. (1k salaries)	₹1 L/yr - ₹6 L/yr 15% less	21 job openings
Concentrix Corporation Customer Service Executive Salary 0 - 6 years exp. (292 salaries)	₹1 L/yr - ₹6.8 L/yr 2% less
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Conneqt Business Solutions Customer Service Executive Salary 0 - 5 years exp. (224 salaries)	₹1.1 L/yr - ₹4.6 L/yr 27% less
Foundever Customer Service Executive Salary 0 - 6 years exp. (173 salaries)	₹1 L/yr - ₹5 L/yr 18% less
Firstsource Solutions Customer Service Executive Salary 0 - 6 years exp. (158 salaries)	₹1.5 L/yr - ₹6 L/yr 8% less	1 job opening
HGS Customer Service Executive Salary 0 - 7 years exp. (31 salaries)	₹1.1 L/yr - ₹4 L/yr 14% less	1 job opening
Ebixcash Global Services Customer Service Executive Salary 0 - 3 years exp. (28 salaries)	₹1.2 L/yr - ₹3 L/yr 33% less
Altruist Customer Management India Customer Service Executive Salary 0 - 3 years exp. (13 salaries)	₹1.2 L/yr - ₹2.1 L/yr 57% less
TaskUs Customer Service Executive Salary 2 - 6 years exp. (7 salaries)	₹2.5 L/yr - ₹3.8 L/yr 2% more	1 job opening
TTEC India Customer Service Executive Salary 1 - 3 years exp. (3 salaries)	₹3.1 L/yr - ₹5 L/yr 3% less

Customer Service Executive salary at WNS ranges between ₹1.5 Lakh to ₹4.6 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 44 latest salaries received from various employees of WNS.

Latest annual salaries shared by WNS Customer Service Executive in Mumbai

2w ago

₹3 Lakhs

5 years exp.

3w ago

₹3.8 Lakhs

1 year exp.

2mo ago

₹3.7 Lakhs

5 years exp.

3mo ago

₹2.6 Lakhs

5 years exp.

3mo ago

₹3.7 Lakhs

4 years exp.

8mo ago

3 years exp.

9mo ago

2 years exp.

10mo ago

4 years exp.

10mo ago

2 years exp.

1y ago

5 years exp.

Experience wise WNS Customer Service Executive salaries in Mumbai

Last Updated: 21 Mar 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.6 L/yr
1 year (12 salaries)	₹1.6 L/yr - ₹4.3 L/yr
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2 years (10 salaries)	₹1.9 L/yr - ₹4.5 L/yr
3 years (8 salaries)	₹1.8 L/yr - ₹3.6 L/yr
4 years (6 salaries)	₹1.5 L/yr - ₹4.6 L/yr
5 years (7 salaries)	₹2.6 L/yr - ₹4.5 L/yr

View all

From

Customer Service Executive

₹

Lakhs/yr

0 - 5 years exp.

General Manager

₹

Lakhs/yr

15 - 25 years exp.

Customer Service Executive

0 - 5 years exp.

Team Lead

2 - 13 years exp.

65% hike

Assistant Manager

0 - 17 years exp.

61% hike

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in WNS

Customer Service Associate Salary

(37 salaries)

₹1.05 L/yr - ₹4.5 L/yr

Senior Customer Service Executive Salary

(34 salaries)

₹2.3 L/yr - ₹4.9 L/yr

Customer Care Executive Salary

(11 salaries)

₹1.5 L/yr - ₹4.57 L/yr

Customer Service Representative Salary

(6 salaries)

₹2 L/yr - ₹2.72 L/yr

Top skills at WNS for Customer Service Executive

Customer Service customer care Communication Skills customer support Customer Satisfaction Customer Management Customer Service Customer Handling Stakeholder Management client servicing Customer Relationship Escalations MS Outlook Solving Queries BPO Customer Service

Salary related reviews for WNS

2.5

Rated by 12 employees for salary & benefits

Customer Service Executive in Bangalore / Bengaluru

Full Time

Other Department

2.0

• posted on 11 Mar 2019

1.0

for Salary and Benefits

Likes

Nothing great they just want cost cutting on everything and not much options for staff swiggy being domestic call center has much better facilities then WNS being an international call centre

Dislikes

The company thinks about Its profit only not about the staff

Salary - Bad

+5 more

Customer Service Executive in Pune

Other Department

3.0

• posted on 05 Nov 2020

1.0

for Salary and Benefits

Likes

Actually i haven't got my full and final settlement since 4 if u can convey my message please do that.

Dislikes

No proper salary no proper incentive no proper response huge work pressure but no incentive but team leaders were really good

Salary - Bad

+4 more

Senior Associate in Mumbai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 22 Mar 2025

3.0

for Salary and Benefits

Likes

...rship skills and bond with colleagues.Would like to add that working hours is 7.5hours but in many process they ask for OT they do pay additional but it's very conservative

Job security - Excellent

Dislikes

Work life balance need to encourage flexible working hours,provide resources for employee well being and recognise the importance of personal time also there are no sat-sun week offs no medi claim

Senior Associate in Hyderabad / Secunderabad

Full Time

Other Department

4.0

• posted on 21 Mar 2025

2.0

for Salary and Benefits

Likes

Good friends I had meet.

Job security - Good

Dislikes

Very very less Salary increase and transportation services is wrost. Few manager's behaviour not in good way with the team. Politics happening in the company. Partiality & favourability plays main role.

Salary - Poor

+3 more

Senior Associate in Pune

Full Time

Other Department

2.0

• posted on 01 Mar 2025

1.0

for Salary and Benefits

Likes

Good for freshers

Dislikes

Employer part of pf also deducted from salary no explanation from hr, Night shift allowance is very less almost nothing, if you missed the floor entry time by 2min direct escalation from manager same for transportation if you miss the cab I need to give logical explanation why u miss it

Salary - Bad

+4 more

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What people are saying about WNS

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an assistant manager

Wns global review

How is the wns global fpna role? I have an offer for 20 lpa, ca having 3 years of experience. Career portals says the wns is very bad in terms of culture, promotions & hikes.

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WNS Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at WNS in Mumbai?

The average salary of a Customer Service Executive at WNS in Mumbai typically ranges from ₹1.5 Lakhs to ₹4.6 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Customer Service Executive in Mumbai at WNS earn more than ₹4.3 Lakhs per year, and the top 1% earn over ₹4.6 Lakhs per year. Customer Service Executive Salaries at WNS can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 40+ WNS employees in India.

What is the estimated take home salary of a Customer Service Executive at WNS in Mumbai?

The estimated take-home salary of a Customer Service Executive at WNS in Mumbai typically ranges from ₹24,746 to ₹26,189 per month. This is based on the average salary range of ₹1.5 Lakhs to ₹4.6 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 40+ salaries received from various employees of WNS. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Executive at WNS in Mumbai?

To be a Customer Service Executive at WNS in Mumbai, the key skills required include:

- Customer Service
- customer care
- Communication Skills
- customer support
- Customer Satisfaction

These skills are highly valued at WNS and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than WNS for Customer Service Executive in India?

TaskUs

₹2.5 Lakhs to ₹3.8 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by WNS, depending on the role and experience level.

What is the salary of a Customer Service Executive in companies similar to WNS in Mumbai?

The salary of a Customer Service Executive at companies similar to WNS in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Concentrix Corporation	₹1.0 Lakhs to ₹6.8 Lakhs per year
TTEC India	₹3.1 Lakhs to ₹5.0 Lakhs per year
Firstsource Solutions	₹1.5 Lakhs to ₹6.0 Lakhs per year
HGS	₹1.1 Lakhs to ₹4.0 Lakhs per year
Teleperformance	₹1.0 Lakhs to ₹6.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Executive at WNS in Mumbai?

The salary growth for a Customer Service Executive at WNS in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Executive in Mumbai can expect the following growth trajectory at WNS:

Experience	Average Salary Range
Fresher	₹2.8 Lakhs to ₹3.6 Lakhs per year
1 year	₹1.6 Lakhs to ₹4.3 Lakhs per year
2 years	₹1.9 Lakhs to ₹4.5 Lakhs per year
3 years	₹1.8 Lakhs to ₹3.6 Lakhs per year

and so on.

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WNS Customer Service Executive Salaries in Mumbai

WNS Customer Service Executive salary in Mumbai ranges between ₹1.5 Lakh to ₹4.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 44 WNS latest salaries received from various employees of WNS.

WNS Customer Service Executive salaries in Mumbai (Updated 2025)

Companies similar to WNS for Customer Service Executive in Mumbai

Latest annual salaries shared by WNS Customer Service Executive in Mumbai

Experience wise WNS Customer Service Executive salaries in Mumbai

Similar Designation salaries in WNS

Top skills at WNS for Customer Service Executive

Salary related reviews for WNS

Customer Service Executive in Bangalore / Bengaluru

Customer Service Executive in Pune

Senior Associate in Mumbai

Senior Associate in Hyderabad / Secunderabad

Senior Associate in Pune

WNS Customer Service Executive Salary FAQs

Tell us how to improve this page.