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WNS Customer Service Associate salaries in Mumbai (Updated 2025)

Annual salary range
1 - 7 years exp.
₹1.1 Lakh - ₹4.5 Lakhs
Salary of majority employees
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5% more than the average Customer Service Associate Salary in BPO Companies for 1 - 7 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Associate Salary
1 - 7 years exp. (24 salaries)
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₹1.1 L/yr - ₹4.5 L/yr

BFSI, Investments & Trading
Customer Service Associate Salary
1 - 3 years exp. (3 salaries)
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₹1.2 L/yr - ₹2.9 L/yr

Finance & Accounting
Customer Service Associate Salary
1 - 2 years exp. (AmbitionBox Estimate)
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₹1.8 L/yr - ₹3.1 L/yr

Last Updated: 14 Feb 2025

Companies similar to WNS for Customer Service Associate in Mumbai

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WNS Customer Service Associate Salary

1 - 7 years exp. (37 salaries)

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₹1.1 L/yr - ₹4.5 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹0.9 L/yr - ₹6.2 L/yr

arrow icon 6% less
5 job openings
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₹1 L/yr - ₹4.5 L/yr

arrow icon 12% less
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₹1 L/yr - ₹4 L/yr

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₹1.4 L/yr - ₹6 L/yr

arrow icon 15% more
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Foundever Customer Service Associate Salary

0 - 4 years exp. (22 salaries)

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₹1.5 L/yr - ₹3.1 L/yr

arrow icon 10% less
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₹1.2 L/yr - ₹4.5 L/yr

arrow icon 13% less
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HGS Customer Service Associate Salary

1 - 4 years exp. (8 salaries)

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₹1.4 L/yr - ₹4 L/yr

arrow icon 15% less
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₹1 L/yr - ₹1.8 L/yr

arrow icon 50% less
Customer Service Associate salary at WNS ranges between ₹1.1 Lakh to ₹4.5 Lakhs per year for employees with experience between 1 year to 7 years. Salary estimates are based on 37 latest salaries received from various employees of WNS.

Latest annual salaries shared by WNS Customer Service Associate in Mumbai

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Experience wise WNS Customer Service Associate salaries in Mumbai

Last Updated: 14 Feb 2025

Experience Avg Annual Salary
1 year  (12 salaries)

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₹1.1 L/yr - ₹4.8 L/yr
2 years  (9 salaries)

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₹1.3 L/yr - ₹4.4 L/yr
3 years  (5 salaries)

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₹1.6 L/yr - ₹3.2 L/yr
4 years  (3 salaries)

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₹2.2 L/yr - ₹4.5 L/yr
5 years  (3 salaries)

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₹1.7 L/yr - ₹5.6 L/yr
View all
WNS Customer Service Associate Salary and Career Growth

From

To

Customer Service Associate

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1 - 7 years exp.

General Manager

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15 - 25 years exp.

Customer Service Associate

1 - 7 years exp.
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Senior Customer Service Associate

2 - 16 years exp.
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arrow icon 3% hike

Team Lead

2 - 13 years exp.
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arrow icon 70% hike
Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in WNS

Senior Associate Salary
(1.5k salaries)
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₹1.45 L/yr - ₹7.5 L/yr
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₹1.5 L/yr - ₹4.55 L/yr
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₹1.2 L/yr - ₹4.4 L/yr
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₹2.3 L/yr - ₹4.9 L/yr
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₹1.5 L/yr - ₹4.57 L/yr
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₹2 L/yr - ₹2.72 L/yr

Top skills at WNS for Customer Service Associate

International Voice Process Customer Service

Salary related reviews for WNS

3.4

Rated by 18 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 16 Nov 2023

1.0
 for  Salary and Benefits

Likes

When they schedule interview walkin never go, It is waste of your Time. They will make you sit for the long time and afterward they will make you stick in less package and if you will not agree in their less package than they will not hire you.

read more

Dislikes

This all hr have target to stick in less package

  • Salary - Bad
  • +6 more

Customer Success, Service & Operations Department

4.0
  •  posted on 30 Aug 2018

4.0
 for  Salary and Benefits

Likes

It is MNC company & i love to work over there.Another point is that my Team is so strong in team work ,so supportive employees.i also like the employee re-hire policy here.

read more
  • Salary - Good
  • +6 more

Dislikes

Compensation is decent,but the growth is slow.The work pressure is very high.

read more

Customer Success, Service & Operations Department

1.0
  •  posted on 18 Sep 2019

1.0
 for  Salary and Benefits

Likes

... process knowledge & i must say the process is too touf & complicated to handle. the only good thing is their salary package rest the quality of training is too bad. My trainer has made me cry alott thats why i left i was not able to manage her mental torture which was purposely she was doing & taking out her arrongance. Horrible working in rotational day shifts for 2 months.

read more

Dislikes

Poor Transport, Worst Trainers, Poor Cafeteria, Poor Rotational Shifts, Worst Management, Worst HR

  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 22 Mar 2025

3.0
 for  Salary and Benefits

Likes

...rship skills and bond with colleagues.Would like to add that working hours is 7.5hours but in many process they ask for OT they do pay additional but it's very conservative

read more
  • Job security - Excellent

Dislikes

Work life balance need to encourage flexible working hours,provide resources for employee well being and recognise the importance of personal time also there are no sat-sun week offs no medi claim

read more

Full Time

 · 

Other Department

4.0
  •  posted on 21 Mar 2025

2.0
 for  Salary and Benefits

Likes

Good friends I had meet.

  • Job security - Good

Dislikes

Very very less Salary increase and transportation services is wrost. Few manager's behaviour not in good way with the team. Politics happening in the company. Partiality & favourability plays main role.

read more
  • Salary - Poor
  • +3 more
see more salary related reviews

Discover interview dos and don'ts from real experiences

WNS Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at WNS in Mumbai?
The average salary of a Customer Service Associate at WNS in Mumbai typically ranges from ₹1.1 Lakhs to ₹4.5 Lakhs per year, depending on experience (from 1 year to 7 years).

The top 10% of Customer Service Associate in Mumbai at WNS earn more than ₹3.6 Lakhs per year, and the top 1% earn over ₹4.5 Lakhs per year. Customer Service Associate Salaries at WNS can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 30+ WNS employees in India.
What is the estimated take home salary of a Customer Service Associate at WNS in Mumbai?
The estimated take-home salary of a Customer Service Associate at WNS in Mumbai typically ranges from ₹21,644 to ₹23,133 per month. This is based on the average salary range of ₹1.1 Lakhs to ₹4.5 Lakhs per year for employees with experience ranging from 1 year to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 30+ salaries received from various employees of WNS. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Associate at WNS in Mumbai?
To be a Customer Service Associate at WNS in Mumbai, the key skills required include:

  • - International Voice Process
  • - Customer Service

These skills are highly valued at WNS and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than WNS for Customer Service Associate in India?
Concentrix Corporation ₹1.4 Lakhs to ₹6.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by WNS, depending on the role and experience level.
What is the salary of a Customer Service Associate in companies similar to WNS in Mumbai?
The salary of a Customer Service Associate at companies similar to WNS in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Teleperformance ₹0.9 Lakhs to ₹6.2 Lakhs per year
Foundever ₹1.5 Lakhs to ₹3.1 Lakhs per year
Firstsource Solutions ₹1.0 Lakhs to ₹4.5 Lakhs per year
Ebixcash Global Services ₹1.2 Lakhs to ₹4.5 Lakhs per year
HGS ₹1.4 Lakhs to ₹4.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Associate at WNS in Mumbai?
The salary growth for a Customer Service Associate at WNS in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate in Mumbai can expect the following growth trajectory at WNS:

Experience Average Salary Range
1 year ₹1.1 Lakhs to ₹4.8 Lakhs per year
2 years ₹1.3 Lakhs to ₹4.4 Lakhs per year
3 years ₹1.6 Lakhs to ₹3.2 Lakhs per year
4 years ₹2.2 Lakhs to ₹4.5 Lakhs per year
and so on.

Tell us how to improve this page.

WNS Customer Service Associate salary in Mumbai ranges between ₹1.1 Lakh to ₹4.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 37 WNS latest salaries received from various employees of WNS.