WNS Customer Service Associate salaries in Mumbai (Updated 2025)

Likes

When they schedule interview walkin never go, It is waste of your Time. They will make you sit for the long time and afterward they will make you stick in less package and if you will not agree in their less package than they will not hire you.

Dislikes

This all hr have target to stick in less package

Likes

It is MNC company & i love to work over there.Another point is that my Team is so strong in team work ,so supportive employees.i also like the employee re-hire policy here.

Dislikes

Compensation is decent,but the growth is slow.The work pressure is very high.

Likes

... process knowledge & i must say the process is too touf & complicated to handle. the only good thing is their salary package rest the quality of training is too bad. My trainer has made me cry alott thats why i left i was not able to manage her mental torture which was purposely she was doing & taking out her arrongance. Horrible working in rotational day shifts for 2 months.

Dislikes

Poor Transport, Worst Trainers, Poor Cafeteria, Poor Rotational Shifts, Worst Management, Worst HR

Likes

...rship skills and bond with colleagues.Would like to add that working hours is 7.5hours but in many process they ask for OT they do pay additional but it's very conservative

Dislikes

Work life balance need to encourage flexible working hours,provide resources for employee well being and recognise the importance of personal time also there are no sat-sun week offs no medi claim

Likes

Good friends I had meet.

Dislikes

Very very less Salary increase and transportation services is wrost. Few manager's behaviour not in good way with the team. Politics happening in the company. Partiality & favourability plays main role.