WNS Customer Service Associate salaries in Mumbai (Updated 2025)

Likes

It is MNC company & i love to work over there.Another point is that my Team is so strong in team work ,so supportive employees.i also like the employee re-hire policy here.

Dislikes

Compensation is decent,but the growth is slow.The work pressure is very high.

Likes

... process knowledge & i must say the process is too touf & complicated to handle. the only good thing is their salary package rest the quality of training is too bad. My trainer has made me cry alott thats why i left i was not able to manage her mental torture which was purposely she was doing & taking out her arrongance. Horrible working in rotational day shifts for 2 months.

Dislikes

Poor Transport, Worst Trainers, Poor Cafeteria, Poor Rotational Shifts, Worst Management, Worst HR

Likes

Good for freshers

Dislikes

Employer part of pf also deducted from salary no explanation from hr, Night shift allowance is very less almost nothing, if you missed the floor entry time by 2min direct escalation from manager same for transportation if you miss the cab I need to give logical explanation why u miss it

Likes

Salary comes in time, work culture is good.

Dislikes

Leave policy is very bad. There is no sick leave policy. Working hours are strict. Late logins are included in our incentive criteria which is unfair specially in the process I worked for. Sometimes double pay are not paid on time when we work on National holidays , we had to raise ticket for that.