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WNS

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3.4

based on 12k Reviews

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WNS Customer Service Associate Reviews

Updated 31 Jan, 2025
Overall Rating
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3.3/5
based on 70 reviews

Rating distribution

Category Ratings

3.7

Job security

3.6

Skill development

3.1

Work-life balance

3.0

Company culture

3.0

Salary

2.9

Work satisfaction

2.8

Promotions

What employees say about WNS?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

54% employees reported

Flexible timing

Flexible timing

54% employees reported

No travel

No travel

82% employees reported

View more detailed insights

Gender based rating

3.2
female

Rated by Women

25 reviews

3.3
male

Rated by Men

39 reviews

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Top Mentions in WNS Customer Service Associate Reviews
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70 reviews found

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Tesco

Secure your future with a company that values your job stability.

Rated 4/5 for Job Security on AmbitionBox

What people are saying about WNS

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a senior associate
1w
Offer Letter
Hi Folks, I am Working in capgemini and getting 4.2LPA with variable. Holding 3 offers for RTR profile with having 3 YOE. 1. WNS Sr. Associate -5.5 + 52K vari... read more
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Read WNS Customer Service Associate Reviews based on locations

3.1
 Pune

 (31)

3.6
 Mumbai

 (18)

4.9
 Gurgaon / Gurugram

 (4)

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People also ask about WNS's Customer Service Associates

How is WNS to work for?
WNS is rated 3.3 out of 5, based on 70 reviews by employees on AmbitionBox. WNS is known for Job security which is rated at the top and given a rating of 3.7. However, Career growth is rated the lowest at 2.8 and can be improved. To know first hand how it is like to work at WNS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at WNS?
According to AmbitionBox ratings, WNS employees rate its salary and benefits as 3.0 out of 5. You can know more about WNS Salaries at AmbitionBox
How is the work culture at WNS?
Work culture is rated 3.0 at WNS by 70 employees. While job security is rated 3.7 and work-life balance is rated 3.1 at WNS. Read detailed reviews by employees of WNS on AmbitionBox.

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WNS Customer Service Associate Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 70 WNS reviews submitted by WNS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if WNS is the right company for you. 54% of employees reported the working days at W...NS as Rotational Shift. 54% employees reported the work timings at WNS as Flexible timing. Read more

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WNS Office Photos
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WNS Customer Service Associate Salary
based on 176 salaries
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₹1 L/yr - ₹4.8 L/yr
16% more than the average Customer Service Associate Salary in India
View more details
Employee Benefits for WNS Customer Service Associate
cab
Office cab/shuttle
5 total responses
onsite
International/On-site exposure
2 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
3 total responses
+4 more benefits
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