WNS Customer Service Associate Reviews

Likes

Pathetic Process !! i was selected for expedia travel process as an back office agent @ airoli, navi mumbai location. i had a disaster working experience with them bcoz of the worst trainer provided in training. She was rude, arrogant & biased with me only in the entire batch she used to treat me like a toy her duty is to share & teach process knowledge but she used to focus only the sily mistakes which i do like break exceed, late coming, etc if u r coming by company transport nobody will tell uby u r late but she used to tell me . i must say the trainer which i had was verry bad thats y i was not happy in that process so unfortunently i had to leave & resign bcoz of non getting process knowledge & i must say the process is too touf & complicated to handle. the only good thing is their salary package rest the quality of training is too bad. My trainer has made me cry alott thats why i left i was not able to manage her mental torture which was purposely she was doing & taking out her arrongance. Horrible working in rotational day shifts for 2 months....Read More

Dislikes

Poor Transport, Worst Trainers, Poor Cafeteria, Poor Rotational Shifts, Worst Management, Worst HR

Work Details

I Was a back office agent in expedia travel process for 2 months airoli navi mumbai location.

Work days: Rotational Shift (Flexible Timings)

Dislikes

Likes

Lot of things to develop skills

Dislikes

Management

Likes

Learning

Dislikes

Salary and benefits Hr

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

everything. enjoy every day at WNS

Dislikes

nothing to dislike in WNS

Likes

Nothing

Dislikes

Cab service then policy

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Seriously there is nothing to join about this company i was wrongfully terminated from this company even after submitting all the medical documents they did not accept my resignation and termination was done on previous date even after taking to hr he was no help so i mailed there ceo but not help from wns If you love your career stay away from this organisation It has pathetic culture which makes your wish to leave organisation 50 percentage of staff is already on notice period that is the reason they are hiring all the time...Read More

Dislikes

If you care about your career do not join this organisation Casual work place harrasment Upper management is useless No appraisal Fake insensitive structure so people got get eligible to earn insensitive Worst work life balance

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The environment was just amazing....

Dislikes

Nothing until I left the company

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.