AmbitionBox
About Company
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Overall Rating
5
13
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3
10
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5
1
8
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Manager in Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Although salary date is 15th of every month, it's never delayed.
Alternate year appraisals. Increment is less than 5-7% across all locations and departments. Pathetic infrastructure. Zero employee centric policies. No respect for its employees at any levels. Management is only focused on earning money but has its hands n fists tightly held if they have to spend on employees. Toxic culture and environment. Systems are from 80s era and mostly has downtime half the times. Training is not paid in full but with only peanut stipend. Highest deductions in salary in the industry. Charges agents for headphones in their salary and have kept variable pay for entry level so company can save more money buy reducing inhand since Average tenure of an employee at entry level is 2-3 months while senior level is less than a 11 months as everyone understands how pathetic this company is and management is such old school people who actually have no interest in moving ahead with new times. Save yourself from joining this company else regret....Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Customer Relation Executive in Mumbai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
I liked the cooperative nature of TLs like Manpreet Kaur n Sana . And the colleagues I hv worked with.
They don't allow to watch any functions or programs held in company. Either they give only 10-15 mins to see. They only allows 5 colleagues to see the functions for 10 to 15 mins. While the other process TLs or mangers allow their executives to participate in programs and they don't allow them to work that time. They are enjoying the program happening in company 's auditorium.
Designation | Avg Annual Salary | Open Jobs |
---|---|---|
Customer Response Executive 0 -
2
years
exp.
· Mumbai (19
salaries) | ₹1 L/yr - ₹2.5 L/yr | |
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Quality Analyst 2 -
6
years
exp.
· Mumbai (15
salaries) | ₹1.4 L/yr - ₹4.6 L/yr | |
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| ||
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Customer Service Executive 0 -
3
years
exp.
· Mumbai (15
salaries) | ₹1.5 L/yr - ₹3.2 L/yr | 1 job opening |
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Customer Care Executive 0 -
3
years
exp.
· Mumbai (14
salaries) | ₹0.9 L/yr - ₹2.2 L/yr | 1 job opening |
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Team Lead 2 -
7
years
exp.
· Mumbai (13
salaries) | ₹1.8 L/yr - ₹5.5 L/yr | |
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based on 11 reviews in last 6 months
Other hybrid work policies
9%
Rated 3.5 for Work-life balance and 3.1 for Job security
Rated 3.0 for Work-life balance and 2.8 for Skill development
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