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a quality analyst
5d
Am I getting paid less
I joined the company on Jan’23 as an associate with 3.8 LPA. Later I got promoted as QA on sept’23 and After 1 year I got it in papers on sept’24. Now my pay is 4.5 LPA and my fellow colleagues who joined from different companies are getting 9-14 LPA. What should I do?
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People also ask about First Source's Customer Care Executives
Is First Source a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 100 employee reviews, it's clear that most customer care executives have an average experience working at First Source. Company culture holds the highest rating at 3.2, while salary & benefits is rated the lowest amongst all factors at 2.7. Read reviews about company culture and salary & benefits on AmbitionBox.
Does First Source pay their Customer Care Executives well?
According to AmbitionBox reviews, First Source customer care executives rate their salary and benefits at 2.7 out of 5, based on 100 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about First Source's customer care executives salaries here and to read reviews specifically about salary and benefits at First Source for customer care executives, click here.
How is the work culture at First Source for Customer Care Executives?
Work culture at First Source for customer care executives is rated 3.2 out of 5 by 100 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at First Source for customer care executives, click here.
How is the job security at First Source for Customer Care Executives?
Based on 100 reviews on AmbitionBox, First Source's customer care executives rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at First Source. To read reviews about job security at First Source for customer care executives, click here.
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Gender Based Ratings for First Source Customer Care Executive
based on 88 reviews
Rated by 36
Women
Rated by 52
Men
Working Days for First Source Customer Care Executive
based on 100 reviews
Rotational Shift
54%
Monday to Saturday
18%
Monday to Friday
16%
Other
8%
Alternate Saturday off
4%
Work Timings for First Source Customer Care Executive
based on 100 reviews
Flexible timing
Strict (7am - 4pm)
Strict (4pm - 1am)
65%
3%
3%
29% employees reported other strict timings
Shift Timings for First Source Customer Care Executive
based on 100 reviews
Day shift
Night shift
71%
29%
Business Travel for First Source Customer Care Executive
based on 100 reviews
No travel
56%
Within city
32%
Within country
7%
International travel
4%
Within the city
1%
5%
less
than the average Customer Care Executive Salary in India
View more details
Office cab/shuttle
5 total
responses
Free meal
1 total
response
Health insurance
3 total
responses
Job/Soft skill training
11 total
responses
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