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Firstsource Solutions

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3.7

based on 4.4k Reviews

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Firstsource Solutions Senior Customer Service Executive Chennai Reviews

based on 11 reviews
Updated 28 May, 2023

Overall Rating

3.0/5
How AmbitionBox ratings work?

Category Ratings

3.5

Skill development

3.3

Company culture

3.1

Salary & Benefits

3.1

Work Satisfaction

3.0

Job Security

1.8

Work-Life balance

1.6

Promotions/Appraisal

Top Mentions in Firstsource Solutions Senior Customer Service Executive Chennai Reviews

11 reviews found

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What people are saying about Firstsource Solutions

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a quality analyst
2w
Am I getting paid less
I joined the company on Jan’23 as an associate with 3.8 LPA. Later I got promoted as QA on sept’23 and After 1 year I got it in papers on sept’24. Now my pay is 4.5 LPA and my fellow colleagues who joined from different companies are getting 9-14 LPA. What should I do?
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People also ask about Firstsource Solutions, Chennai Senior Customer Service Executives

Is Firstsource Solutions, Chennai a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 11 employee reviews, it's clear that most senior customer service executives have an average experience working at Firstsource Solutions, Chennai. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 1.6. Read reviews about skill development and career growth on AmbitionBox.
Does Firstsource Solutions, Chennai pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Firstsource Solutions, Chennai senior customer service executives rate their salary and benefits at 3.1 out of 5, based on 11 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Firstsource Solutions, Chennai's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Firstsource Solutions, Chennai for senior customer service executives, click here.
How is the work culture at Firstsource Solutions, Chennai for Senior Customer Service Executives?
Work culture at Firstsource Solutions, Chennai for senior customer service executives is rated 3.3 out of 5 by 11 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Firstsource Solutions, Chennai for senior customer service executives, click here.
How is the job security at Firstsource Solutions, Chennai for Senior Customer Service Executives?
Based on 11 reviews on AmbitionBox, Firstsource Solutions, Chennai's senior customer service executives rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Firstsource Solutions, Chennai for senior customer service executives, click here.

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Firstsource Solutions Senior Customer Service Executive Reviews by Locations

Firstsource Solutions Chennai Reviews by Designations

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AmbitionBox has 11 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ... 55% of employees reported the working days at Firstsource Solutions as Monday to Saturday. 64% employees reported the work timings at Firstsource Solutions as Flexible timing. Read more

Gender Based Ratings for Firstsource Solutions Senior Customer Service Executive Chennai

based on 10 reviews
3.2
Rated by 3 Women

Rated 3.1 for Salary & Benefits and 3.1 for Job Security

women
2.0
Rated by 7 Men

Rated 4.7 for Skill Development and 3.8 for Company Culture

men

Working Days for Firstsource Solutions Senior Customer Service Executive Chennai

based on 11 reviews
Monday to Saturday
55%
Monday to Friday
45%

Work Timings for Firstsource Solutions Senior Customer Service Executive Chennai

based on 11 reviews
Flexible timing
Strict (9am - 9pm)
Strict (7pm - 5am)
64%
12%
12%
12% employees reported other strict timings

Shift Timings for Firstsource Solutions Senior Customer Service Executive Chennai

based on 11 reviews
Day shift
Night shift
67%
33%

Business Travel for Firstsource Solutions Senior Customer Service Executive Chennai

based on 11 reviews
No travel
87%
Within city
13%
Firstsource Solutions Senior Customer Service Executive Salaries in Chennai
based on 32 salaries
₹1.3 L/yr - ₹4 L/yr
6% less than the average Senior Customer Service Executive Salary in India
View more details
Employee Benefits for Firstsource Solutions Senior Customer Service Executive Chennai
softskill
Job/Soft skill training
1 total response
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
View All
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