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Filter reviews by Firstsource Solutions Senior Customer Service Executive Reviews
Overall Rating
based on 104
reviews
What employees say about Firstsource Solutions?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
92% employees reported
Rotational Shift
56% employees reported
Flexible timing
61% employees reported
No travel
74% employees reported
View more detailed insights
Gender based rating
Rated by Women
36 reviews
Rated by Men
55 reviews
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in Firstsource Solutions Senior Customer Service Executive Reviews
104 reviews found
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Firstsource Solutions.
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Career Growth
2w (edited)
a technical lead
Help to Understand
I have below 2 offers. which one to join. Need some guidance.
1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus.
2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus
(temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)
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Senior Customer Service Executive Jobs at Firstsource Solutions
People also ask about Firstsource Solutions's Senior Customer Service Executives
Is Firstsource Solutions a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 104 employee reviews, it's clear that most senior customer service executives have a below average experience working at Firstsource Solutions.
Job security holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.6.
Read reviews about
job security
and
career growth
on AmbitionBox.
Does Firstsource Solutions pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Firstsource Solutions senior customer service executives rate their salary and benefits at 2.8 out of 5, based on 104 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Firstsource Solutions's senior customer service executives salaries
here
and to read reviews specifically about salary and benefits at Firstsource Solutions for senior customer service executives,
click here
.
How is the work culture at Firstsource Solutions for Senior Customer Service Executives?
Work culture at Firstsource Solutions for senior customer service executives is rated 3.1 out of 5 by 104 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Firstsource Solutions for senior customer service executives,
click here
.
How is the job security at Firstsource Solutions for Senior Customer Service Executives?
Based on 104 reviews on AmbitionBox, Firstsource Solutions's senior customer service executives rate job security at 3.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Firstsource Solutions. To read reviews about job security at Firstsource Solutions for senior customer service executives,
click here
.
Is work from home available to Senior Customer Service Executives at Firstsource Solutions?
According to 12 AmbitionBox reviews, Firstsource Solutions does not currently offer any work-from-home options to senior customer service executives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance,
click here.
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Firstsource Solutions Senior Customer Service Executive Reviews by Locations
- Firstsource Solutions Senior Customer Service Executive Mumbai Reviews
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Firstsource Solutions Reviews by Designations
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Firstsource Solutions Senior Customer Service Executive
Salary
based on 319 salaries
â‚ą1.3
L/yr - â‚ą5.1
L/yr
7%
less
than the average Senior Customer Service Executive Salary in India
View more details
Office cab/shuttle
5 total
responses
Free meal
1 total
response
Health insurance
2 total
responses
Child care facility
1 total
response
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