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Muthoot Fincorp Senior Customer Service Executive Reviews

Updated 3 Mar, 2025
Overall Rating
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4.5/5
based on 392 reviews

Rating distribution

Category Ratings

4.4

Company culture

4.4

Job security

4.4

Skill development

4.3

Work-life balance

4.3

Work satisfaction

3.8

Salary

3.8

Promotions

What employees say about Muthoot Fincorp?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

92% employees reported

Monday to Saturday

Monday to Saturday

94% employees reported

Strict (9am - 5.30pm)

Strict (9am - 5.30pm)

41% employees reported

No travel

No travel

57% employees reported

Gender based rating

4.5
female

Rated by Women

216 reviews

4.4
male

Rated by Men

170 reviews

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Top Mentions in Muthoot Fincorp Senior Customer Service Executive Reviews
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392 reviews found

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Top Muthoot Fincorp Senior Customer Service Executive Interview Questions

Q1. What is the meaning gold loan

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Q4. How can you handle collections

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Read Muthoot Fincorp Senior Customer Service Executive Reviews based on locations

4.5
 Bangalore / Bengaluru

 (42)

4.2
 New Delhi

 (20)

4.7
 Hyderabad / Secunderabad

 (15)

4.5
 Chennai

 (13)

4.8
 Thiruvananthapuram

 (8)

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Senior Customer Service Executive Jobs at Muthoot Fincorp

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People also ask about Muthoot Fincorp's Senior Customer Service Executives

Is Muthoot Fincorp a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.5 out of 5 from over 392 employee reviews, it's clear that most senior customer service executives have a positive experience working at Muthoot Fincorp. Company culture holds the highest rating at 4.4, while salary is rated the lowest amongst all factors at 3.8. Read reviews about company culture and salary on AmbitionBox.
Does Muthoot Fincorp pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Muthoot Fincorp senior customer service executives rate their salary and benefits at 3.8 out of 5, based on 392 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Muthoot Fincorp's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Muthoot Fincorp for senior customer service executives, click here .
How is the work culture at Muthoot Fincorp for Senior Customer Service Executives?
Work culture at Muthoot Fincorp for senior customer service executives is rated 4.4 out of 5 by 392 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Muthoot Fincorp. To read reviews specifically about work culture at Muthoot Fincorp for senior customer service executives, click here .
How is the job security at Muthoot Fincorp for Senior Customer Service Executives?
Based on 392 reviews on AmbitionBox, Muthoot Fincorp's senior customer service executives rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Muthoot Fincorp, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Muthoot Fincorp for senior customer service executives, click here .
Is work from home available to Senior Customer Service Executives at Muthoot Fincorp?
According to AmbitionBox, 3% of Muthoot Fincorp's senior customer service executives work from home permanently, 92% work from the office, and 5% follow a hybrid model, based on 342 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at Muthoot Fincorp as a Senior Customer Service Executive?
To get a job at Muthoot Fincorp as a Senior Customer Service Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Muthoot Fincorp interview questions and practice your responses to prepare thoroughly.

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Muthoot Fincorp Senior Customer Service Executive Salary
based on 163 salaries
₹1.3 L/yr - ₹3.5 L/yr
31% less than the average Senior Customer Service Executive Salary in India
View more details
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
stock
Stock options
0 total responses
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