Muthoot Fincorp Customer Service Executive Reviews

Likes

Interaction with customers and satisfy their needs.

Dislikes

Recruitment process for experience person skills are not analysing well. Background verification should be in correct process & recruit.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The opportunities for continuous learning and professional development & salary credited on time.

Dislikes

Company is great no dought ,I am working here last 1.5 years and I see some people have two faces and changing their own words according to the situation. All over great !

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I like the salary structure, growths

Dislikes

What I dislike about is branch culture BM plays the dirty politics and promote the one who he wants to apraise

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Likes

In this company colleauges are good working with them..

Dislikes

So much targets give to the employees that cause very frustration is there in this company so much politics is there inside this company. Waiting for the employees mistake to chance scolding to employees overall company environment is not good for working...

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Safe and secure for the girls. Customer use for the product are sales. Good view of customer and employee relations.

Dislikes

I will convey customer satisfaction is pledge amount provided by cash not interested for online transaction. Muthoot employee are he family so don't underestimate for other employees and respect for all employees .

Work Details

Work days: Monday to Saturday

Work related travel: This job involves Travel Within City.

Likes

I am extremely satisfied with the working environment and appreciate the timely payment of salary and incentives.

Dislikes

Our company environment is excellent, but our Area Manager's abusive language and sales driven approach compromise our well-being and role clarity. As Customer Service Executives, we're expected to focus on sales 90%, conflicting with our core responsibilities. We need support to address these issues and align our roles with customer service goals

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

I like the rule and regulations. Culture is good my colleagues are very nice they help me a lot

Dislikes

Closing time and sometimes time limit exceeded and it's very hectic to balance personal life ... It's necessary to fix closing time either pay extra salary

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Though I was a fresher in this company, apart from my past role. I thrive in environments where I can constantly learn a new things and develop my skills from my beloved colleagues. It helped me to grow both professionally and personally. I mostly like when customer feels satisfied with my given offers and benefits.

Dislikes

One thing I feels dislike when customer question us about our service during HOT SUMMER.

Likes

Nothing such

Dislikes

While serving notice period and not took any leave then also they're not providing my salary so bad experience it is working with muthoot no one is responsible to give response..

Work Details

Work days: Monday to Saturday (Strict Timings)