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Muthoot Fincorp Customer Service Executive Reviews

Updated 2 Mar, 2025
Overall Rating
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4.5/5
based on 1.5k reviews

Rating distribution

Category Ratings

4.4

Job security

4.4

Skill development

4.3

Company culture

4.2

Work-life balance

4.2

Work satisfaction

3.9

Salary

3.9

Promotions

What employees say about Muthoot Fincorp?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

91% employees reported

Monday to Saturday

Monday to Saturday

94% employees reported

Strict (9am - 5.30pm)

Strict (9am - 5.30pm)

44% employees reported

No travel

No travel

49% employees reported

Gender based rating

4.5
female

Rated by Women

728 reviews

4.3
male

Rated by Men

688 reviews

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Top Mentions in Muthoot Fincorp Customer Service Executive Reviews
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Top Muthoot Fincorp Customer Service Executive Interview Questions

Q1. What do you know about gold loans and How will you identify whether the cus ... read more
Q2. How can you approach to a customer?

Get interview-ready with top interview questions

View all 23 questions
Q3. How can you grow a business?
Q4. How to manage to branch service and customer service and staff product?
Q5. What is the difference between in muthtoot finance and Muthoot Fincorp

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Read Muthoot Fincorp Customer Service Executive Reviews based on locations

4.3
 Bangalore / Bengaluru

 (104)

4.3
 New Delhi

 (66)

4.7
 Hyderabad / Secunderabad

 (62)

4.5
 Chennai

 (48)

4.5
 Madurai

 (38)

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Customer Service Executive Jobs at Muthoot Fincorp

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People also ask about Muthoot Fincorp's Customer Service Executives

Is Muthoot Fincorp a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.5 out of 5 from over 1.5k employee reviews, it's clear that most customer service executives have a positive experience working at Muthoot Fincorp. Job security holds the highest rating at 4.4, while salary is rated the lowest amongst all factors at 3.9. Read reviews about job security and salary on AmbitionBox.
Does Muthoot Fincorp pay their Customer Service Executives well?
According to AmbitionBox reviews, Muthoot Fincorp customer service executives rate their salary and benefits at 3.9 out of 5, based on 1.5k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Muthoot Fincorp's customer service executives salaries here and to read reviews specifically about salary and benefits at Muthoot Fincorp for customer service executives, click here .
How is the work culture at Muthoot Fincorp for Customer Service Executives?
Work culture at Muthoot Fincorp for customer service executives is rated 4.3 out of 5 by 1.5k employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Muthoot Fincorp. To read reviews specifically about work culture at Muthoot Fincorp for customer service executives, click here .
How is the job security at Muthoot Fincorp for Customer Service Executives?
Based on 1.5k reviews on AmbitionBox, Muthoot Fincorp's customer service executives rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Muthoot Fincorp, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Muthoot Fincorp for customer service executives, click here .
Is work from home available to Customer Service Executives at Muthoot Fincorp?
According to AmbitionBox, 6% of Muthoot Fincorp's customer service executives work from home permanently, 91% work from the office, and 3% follow a hybrid model, based on 655 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at Muthoot Fincorp as a Customer Service Executive?
To get a job at Muthoot Fincorp as a Customer Service Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Muthoot Fincorp interview questions and practice your responses to prepare thoroughly.

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Muthoot Fincorp Customer Service Executive Salary
based on 1.5k salaries
₹1 L/yr - ₹3.9 L/yr
29% less than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
11 total responses
onsite
International/On-site exposure
2 total responses
freemeal
Free meal
2 total responses
healthInsurance
Health insurance
23 total responses
+4 more benefits
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