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4.5

based on 6.2k Reviews

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Muthoot Fincorp Customer Service Executive Reviews

based on 1.4k reviews
Updated 18 Dec, 2024

Overall Rating

4.5/5
How AmbitionBox ratings work?

Category Ratings

4.4

Job Security

4.4

Skill development

4.3

Company culture

4.3

Work-Life balance

4.2

Work Satisfaction

4.0

Promotions/Appraisal

3.9

Salary & Benefits

Top Mentions in Muthoot Fincorp Customer Service Executive Reviews

1.4k reviews found

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Top Muthoot Fincorp Customer Service Executive Interview Questions

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Q1. What do you know about gold loans and How will you iden ... read more
View answers (10)
Q2. How can you approach to a customer?
View answers (7)

Get interview-ready with top interview questions

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Q3. How can you grow a business?
View answers (5)
Q4. How to manage to branch service and customer service an ... read more
View answer (1)
Q5. What is the difference between in muthtoot finance and ... read more
View answer (1)
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Customer Service Executive Jobs at Muthoot Fincorp

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People also ask about Muthoot Fincorp's Customer Service Executives

Is Muthoot Fincorp a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.5 out of 5 from over 1.4k employee reviews, it's clear that most customer service executives have a positive experience working at Muthoot Fincorp. Job Security holds the highest rating at 4.4, while salary & benefits is rated the lowest amongst all factors at 3.9. Read reviews about job security and salary & benefits on AmbitionBox.
Does Muthoot Fincorp pay their Customer Service Executives well?
According to AmbitionBox reviews, Muthoot Fincorp customer service executives rate their salary and benefits at 3.9 out of 5, based on 1.4k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Muthoot Fincorp's customer service executives salaries here and to read reviews specifically about salary and benefits at Muthoot Fincorp for customer service executives, click here.
How is the work culture at Muthoot Fincorp for Customer Service Executives?
Work culture at Muthoot Fincorp for customer service executives is rated 4.3 out of 5 by 1.4k employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Muthoot Fincorp. To read reviews specifically about work culture at Muthoot Fincorp for customer service executives, click here.
How is the job security at Muthoot Fincorp for Customer Service Executives?
Based on 1.4k reviews on AmbitionBox, Muthoot Fincorp's customer service executives rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Muthoot Fincorp, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Muthoot Fincorp for customer service executives, click here.
Is work from home available to Customer Service Executives at Muthoot Fincorp?
According to AmbitionBox, 6% of Muthoot Fincorp's customer service executives work from home permanently, 92% work from the office, and 2% follow a hybrid model, based on 574 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Muthoot Fincorp for customer service executives, click here.
How do I get a job at Muthoot Fincorp as a Customer Service Executive?
To get a job at Muthoot Fincorp as a Customer Service Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Muthoot Fincorp interview questions and practice your responses to prepare thoroughly.

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Work Policy for Muthoot Fincorp Customer Service Executive

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Workplace policy may vary based on Department, Designation and Location.

based on 574 reviews in last 6 months

Work from office

Work from office

92%
Permanent work from home

Permanent work from home

6%
Hybrid

Hybrid

2%

2 days/week from office

1%

Other hybrid work policies

1%

Gender Based Ratings for Muthoot Fincorp Customer Service Executive

based on 1.3k reviews
4.5
Rated by 675 Women

Rated 4.5 for Job Security and 4.5 for Skill Development

women
4.4
Rated by 652 Men

Rated 4.3 for Skill Development and 4.2 for Company Culture

men

Working Days for Muthoot Fincorp Customer Service Executive

based on 1.4k reviews
Monday to Saturday
93%
Monday to Friday
5%
Alternate Saturday off
1%
Other
1%

Work Timings for Muthoot Fincorp Customer Service Executive

based on 1.4k reviews
Strict (9am - 5.30pm)
Flexible timing
Strict (9.30am - 6pm)
44%
35%
9%
12% employees reported other strict timings

Shift Timings for Muthoot Fincorp Customer Service Executive

based on 1.4k reviews
Day shift
100%

Business Travel for Muthoot Fincorp Customer Service Executive

based on 1.4k reviews
No travel
49%
Within city
48%
Within country
2%
International travel
1%
Muthoot Fincorp Customer Service Executive Salary
based on 1.3k salaries
₹1 L/yr - ₹3.9 L/yr
28% less than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
11 total responses
onsite
International/On-site exposure
2 total responses
freemeal
Free meal
2 total responses
healthInsurance
Health insurance
23 total responses
+4 more benefits
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