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Muthoot Fincorp

4.5

based on 7.1k Reviews

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Muthoot Fincorp Customer Service Executive Reviews

Updated 6 Apr, 2025

Overall Rating

4.4/5

based on 1.5k reviews

10% above industry's average

know more

Category Ratings

4.4

Job Security

4.4

Skill Development

4.3

Company Culture

4.2

Work-Life Balance

4.2

Work Satisfaction

3.9

Salary

3.9

Promotions

What employees say about Muthoot Fincorp?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

91% employees reported

Monday to Saturday

94% employees reported

Strict (9am - 5.30pm)

44% employees reported

No travel

50% employees reported

View more detailed insights

Gender based rating

4.5

Rated by Women

739 reviews

4.3

Rated by Men

693 reviews

Muthoot Fincorp is rated 4.5 out of 5 stars on AmbitionBox, based on 1.5k company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more

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1.5k reviews found

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Customer Service Executive in Nagercoil

Full Time

Finance Department

5.0

posted on 09 Dec 2024

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Top Muthoot Fincorp Customer Service Executive Interview Questions

asked in

Customer Service Executive interview

Q1. What do you know about gold loans and How will you identify whether th ... read more

View answers (10)

asked in

Customer Service Executive interview

Q2. How can you approach to a customer?

View answers (8)

Get interview-ready with top interview questions

asked in

Customer Service Executive interview

Q3. How can you grow a business?

View answers (6)

asked in

Customer Service Executive interview

Q4. How to manage to branch service and customer service and staff product ... read more

View answer (1)

asked in

Customer Service Executive interview

Q5. What is the difference between in muthtoot finance and Muthoot Fincorp

View answer (1)

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Customer Service Executive in Madurai

Full Time

Customer Success Department

5.0

posted on 09 Dec 2024

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Read Muthoot Fincorp Customer Service Executive Reviews based on locations

Customer Service Executive in Nagercoil

Full Time

Banking Operations Department

5.0

posted on 09 Dec 2024

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Executive in Madurai

Full Time

Sales Support & Operations Department

5.0

posted on 09 Dec 2024

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

Full Time

Back Office Department

5.0

posted on 09 Dec 2024

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Madurai

Full Time

Customer Success Department

5.0

posted on 09 Dec 2024

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

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Help to Understand

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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Customer Service Executive Jobs at Muthoot Fincorp

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Customer Service Executive

Mohali +2

1 - 6 Yrs

₹ 1.75-3.5 LPA

HQ - Trivandrum/Thiruvananthapuram, Kerala, India

NBFC

10k-50k Employees (India)

Public

Financial Services

People also ask about Muthoot Fincorp's Customer Service Executives

Is Muthoot Fincorp a good place to work for Customer Service Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 1.5k employee reviews, it's clear that most customer service executives have a positive experience working at Muthoot Fincorp. Job Security holds the highest rating at 4.4, while salary & benefits is rated the lowest amongst all factors at 3.9. Read reviews about job security and salary & benefits on AmbitionBox.

Does Muthoot Fincorp pay their Customer Service Executives well?

According to AmbitionBox reviews, Muthoot Fincorp customer service executives rate their salary and benefits at 3.9 out of 5, based on 1.5k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Muthoot Fincorp's customer service executives salaries here and to read reviews specifically about salary and benefits at Muthoot Fincorp for customer service executives, click here .

How is the work culture at Muthoot Fincorp for Customer Service Executives?

Work culture at Muthoot Fincorp for customer service executives is rated 4.3 out of 5 by 1.5k employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Muthoot Fincorp. To read reviews specifically about work culture at Muthoot Fincorp for customer service executives, click here .

How is the job security at Muthoot Fincorp for Customer Service Executives?

Based on 1.5k reviews on AmbitionBox, Muthoot Fincorp's customer service executives rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Muthoot Fincorp, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Muthoot Fincorp for customer service executives, click here .

Is work from home available to Customer Service Executives at Muthoot Fincorp?

According to AmbitionBox, 6% of Muthoot Fincorp's customer service executives work from home permanently, 91% work from the office, and 3% follow a hybrid model, based on 665 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

How do I get a job at Muthoot Fincorp as a Customer Service Executive?

To get a job at Muthoot Fincorp as a Customer Service Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Muthoot Fincorp interview questions and practice your responses to prepare thoroughly.

Muthoot Fincorp Customer Service Executive Reviews by Locations

Muthoot Fincorp Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1.5k Muthoot Fincorp reviews submitted by Muthoot Fincorp employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Muthoot Fincorp is the right company for you. 94% of employees reported the ...