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SMFG India Credit

Compare

4.0

based on 4.3k Reviews

Video summary

Filter reviews by

SMFG India Credit Customer Service Executive Reviews

Updated 31 Dec, 2024

Overall Rating

4.5/5

based on 7 reviews

Rating distribution

4 (57.1%)

2 (28.6%)

1 (14.3%)

0 (0%)

Category Ratings

4.2

Company culture

4.2

Job security

4.2

Skill development

4.2

Work satisfaction

3.8

Salary

3.8

Promotions

3.3

Work-life balance

What employees say about SMFG India Credit?

Insights from employee reviews on AmbitionBox

Workplace insights

Flexible timing

50% employees reported

No travel

75% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

2 reviews

4.2

Rated by Men

4 reviews

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7 reviews found

Sort by: Popular

Customer Service Executive in Mumbai

Full Time

Enterprise & B2B Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Dec 2024

Likes

all good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing to say company is good great place to work

Customer Service Executive in Mumbai

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 28 Dec 2023

Likes

In all festival every one is participating equally

Skill development - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Sunday working .. logout is getting till 8

Work-life balance - Poor

Customer Service Executive in Mumbai

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 05 May 2023

Likes

Office environment and support from Collegeaus

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Extend work time even after the working hours

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 01 Oct 2023

Likes

Ok for work time

Dislikes

long distance

Customer Service Executive in Chennai

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 14 Oct 2023

Likes

Great place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Only one day leave no work life balance

Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Accounting & Taxation Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Nov 2020

Likes

One of the best place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Very nice

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Service Executive in Solapur

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 Nov 2021

Likes

Good company for long term job

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about SMFG India Credit.

Top trending discussions

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Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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posted on 04 Mar 2025

Likes

I had a good team

Dislikes

Timing and process is process is purely missing , it needs more attention and efficient staff should be hired for senior roles

Skill development - Bad
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Promotions - Poor
Work satisfaction - Bad
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posted on 10 Jan 2025

Likes

They all help each other Best for salary and incentives

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work-life balance - Good

Dislikes

Work life balance nil Poor applications and systems

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posted on 14 Dec 2024

Likes

Company salary, incentive is every think Good for employ but Upper leval post like ASM Not God senior,they destroy carrier lotus of employ in their sales team.hr only support upar level post employ.HR only work in this company ASM,RSM,ZSM.

Dislikes

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Likes

Company standard maintain

Dislikes

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Job security - Bad

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posted on 29 Oct 2024

Likes

Salary and other benifit.

Salary - Good
Skill development - Good
Company culture - Good

Dislikes

Most disgusting things are last Sunday office also government holiday adjust last 2 Sunday.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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posted on 04 Oct 2024

Likes

There is nothing to like this company & employee

Salary - Good

Dislikes

If there is a holiday on one day then he makes them work on the next day in lieu of that.Every night he has to sit in office without any work till 9 pm. Worst work culture, work life balance 0

Skill development - Bad
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Company culture - Bad
Work-life balance - Bad

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posted on 21 Sep 2024

Likes

Dislikes

Very bed culture of this company,more work load ,and more work pressure ,late night work,this culture is not good for any employee and Sunday also working, fastival holiday also working

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

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posted on 06 Sep 2024

Likes

SMFG India credit company limited is the best organisation for employees.

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
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Work-life balance - Good

Dislikes

Here IT and process is very poor so required improvement.

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Work related travel: This is a desk job.

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posted on 19 Aug 2024

Likes

collaboration is what attracts me the most. I have always been passionate about working in a dynamic environment where ideas are encouraged and creativity is valued.

Salary - Good
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Dislikes

Handling feces, being stuck in the mud, banging their shin against a hard surface are some things that dislike

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posted on 17 Jul 2024

Likes

Salary s

Salary - Good

Dislikes

Company is very good but branch mangesr ( rambabu diddi )and TM (perticular pradeep varma ) he is very rudely behiver persons in this company others teams and overl company good

Skill development - Bad
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Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

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posted on 17 Mar 2025

Likes

The company is very good, but the policies are a bit tight.

Skill development - Good
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Dislikes

The time to come to office in the morning is right but the time to leave at night is very bad.

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posted on 28 Feb 2025

Likes

Just the infrastructure of the company

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Dislikes

I don't like the working environment, late night seating for females only.

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posted on 26 Feb 2025

Likes

All the respected seniors and staffs were very cooperative and supportive.When i came from from there i felt very sad.

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posted on 25 Feb 2025

Likes

Company culture is good. Salary also provide as per standard company policy.staff is so co oprative.good team work.

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Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

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Likes

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Work-life balance - Good

Dislikes

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posted on 18 Feb 2025

Likes

Job security as of now. Decent bonuses as of now.

Job security - Good

Dislikes

Top management is horrible. All they care is their own personal growth. Its MNC just one paper. Bad rewards and recognition program. Below par salaries. Outdated HR policies. Lala company.

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posted on 16 Feb 2025

Likes

Very good environment. Love to work here

Salary - Excellent
Skill development - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is no caos in my life so this is good company i can't think of any dislikes

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Work days: Monday to Friday (Strict Timings)

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posted on 11 Feb 2025

Likes

SMFG all staff wearing Shirt, TShirt and ID Card of SMFG own Company

Salary - Excellent
Job security - Good
Promotions - Good

Dislikes

Working hour not fixed and after 1st Saturday Sunday all days are working day which demotivated to our staff as per Business team review

Work satisfaction - Poor

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

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Full Time

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posted on 10 Feb 2025

Likes

It is good to have the incentive, nothing else.

Salary - Good

Dislikes

The job role of the credit department is very complex. Branch Credit Working as a manager is very difficult. Rules are changed every day and no power is given in the name of budgets.The business team is the king here. The BCM has to bear the brunt of the mistakes committed by the team.

Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

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SMFG India Credit Customer Service Executive Reviews by Locations

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SMFG India Credit Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 SMFG India Credit reviews submitted by SMFG India Credit employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if SMFG India Credit is the right company for you. ...Read more