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Muthoot Fincorp
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Muthoot Fincorp Senior Customer Service Executive Interview Questions, Process, and Tips
Top Muthoot Fincorp Senior Customer Service Executive Interview Questions and Answers
- Q1. What is the meaning gold loan
- Q2. How to expeected salary
- Q3. How to impress customer
Muthoot Fincorp Senior Customer Service Executive Interview Experiences
37 interviews found
Manoj Nerellla
Selected
I applied via Approached by Company and was interviewed in Nov 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Am Sir Asking about my past experience
- Q2. Am Sir Asking about my education qualification details
(2 Questions)
- Q1. About my self and education background
- Q2. About my address and location
Interview Preparation Tips
- Marketing Management
Anonymous
Selected
I applied via Instahyre and was interviewed in Nov 2024. There were 2 interview rounds.
(3 Questions)
- Q1. Self introduction
- Q2. Family introduction
- Q3. Family backround
(2 Questions)
- Q1. Family backround
- Q2. Muthoot introduction
Interview Preparation Tips
General knowledge question
(4 Questions)
- Q1. How to handle your position
- Q2. Already experience in other company
- Q3. Team leadship quality
- Ans.
Team leadership quality is essential for guiding and motivating team members towards achieving common goals.
Effective communication skills to clearly convey expectations and provide feedback
Ability to delegate tasks and empower team members to take ownership
Strong decision-making skills to resolve conflicts and make tough choices
Lead by example and inspire team members through actions
Foster a positive team culture and ...
- Q4. Yes I have already experience in esaf small finance bank
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Nov 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Good service in the sector
- Q2. Customer service is most important
(2 Questions)
- Q1. All technical work is done
- Q2. Technical issue is solved
Interview Preparation Tips
Muthoot Fincorp interview questions for designations
Selected
I applied via Referral and was interviewed in Oct 2024. There were 3 interview rounds.
Related to company and products
On behalf of experience
(3 Questions)
- Q1. Products and market knowlegde
- Q2. Documents verification
- Q3. About Sales knowledge
Interview Preparation Tips
Get interview-ready with Top Muthoot Fincorp Interview Questions
Selected
I applied via Company Website and was interviewed in Nov 2024. There was 1 interview round.
Family background, ambition & what I can do for this company.
Interview Preparation Tips
Senior Customer Service Executive Jobs at Muthoot Fincorp
Selected
I applied via Referral and was interviewed in Jun 2024. There was 1 interview round.
(2 Questions)
- Q1. Why you choosing this perticular company? there has many options left behind
- Ans.
I chose this company for its strong reputation, growth opportunities, and alignment with my values.
Strong reputation in the industry
Opportunities for growth and advancement
Alignment with my values and work ethic
- Q2. Convince that you are in need of this job right now.
Selected
I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.
(2 Questions)
- Q1. Self Introduction
- Q2. Knowledge about our company
(2 Questions)
- Q1. How you do marketing
- Ans.
I utilize a combination of digital marketing strategies, customer relationship management, and targeted advertising to reach and engage with customers.
Utilize social media platforms to promote products/services and engage with customers
Implement email marketing campaigns to reach out to existing and potential customers
Analyze customer data to identify trends and preferences for targeted marketing
Collaborate with sales ...
- Q2. How can you handle collections
- Ans.
I can handle collections by establishing clear communication, setting up payment plans, and escalating to legal action if necessary.
Establish clear communication with customers regarding outstanding payments
Set up payment plans based on customer's financial situation
Escalate to legal action as a last resort
Keep detailed records of all collection activities
Interview Preparation Tips
Skills evaluated in this interview
Selected
I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself ?
Interview Preparation Tips
Top trending discussions
Muthoot Fincorp Interview FAQs
The duration of Muthoot Fincorp Senior Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Muthoot Fincorp Interviews By Designations
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Interview Questions for Popular Designations
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Muthoot Fincorp Senior Customer Service Executive Interview Process
based on 81 interviews
2 Interview rounds
- HR Round - 1
- HR Round - 2
Interview Questions from Similar Companies
Muthoot Fincorp Senior Customer Service Executive Reviews and Ratings
based on 389 reviews
Rating in categories
Barnala,
Sangrur
2-7 Yrs
₹ 2.25-3.5 LPA
|
Customer Service Executive
1.5k
salaries
|  ₹1 L/yr - ₹3.9 L/yr |
|
Branch Manager
606
salaries
| ₹1.2 L/yr - ₹6.3 L/yr |
|
Area Manager
218
salaries
| ₹3.2 L/yr - ₹10.1 L/yr |
|
Assistant Manager
195
salaries
| ₹1.3 L/yr - ₹5.2 L/yr |
|
Branch Incharge
192
salaries
| ₹1 L/yr - ₹4.5 L/yr |
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