Muthoot Fincorp Senior Customer Service Executive Interview Questions, Process, and Tips

Q1. What is the meaning gold loan
Ans. 
Gold loan is a type of secured loan where gold jewelry is used as collateral.
• Gold loan is a type of secured loan where borrowers pledge their gold jewelry as collateral in exchange for funds.

• The loan amount is usually a percentage of the value of the gold pledged.

• Interest rates for gold loans are typically lower compared to unsecured loans.

• If the borrower fails to repay the loan, the lender has the right to sell the go...read more
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Q2. How to impress customer
Ans. 
Impress customers by providing excellent service, personalized interactions, and timely resolutions.
• Provide excellent customer service by being attentive, empathetic, and responsive

• Personalize interactions by using the customer's name, remembering their preferences, and offering tailored solutions

• Resolve issues promptly and efficiently to show customers that their satisfaction is a top priority
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Q1. About your self
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Q2. Tell me about experience
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Previous company bussiness discussion & performance.

Rate of interest calculation

Q1. Self introduction
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Q2. Product knowledge
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Q3. Previous company role and responsibility
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Q1. What are your reasons for wanting to join this organization?
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Q2. This is the perfect organisation for work because here I will get every loan and insurance products.
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Graduate pass for Delhi University

Q1. Experience discuss
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Q2. Expiation for sallery
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