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Muthoot Fincorp
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Muthoot Fincorp Senior Customer Service Executive Interview Questions, Process, and Tips
Top Muthoot Fincorp Senior Customer Service Executive Interview Questions and Answers
- Q1. What is the meaning gold loan
- Q2. How to expeected salary
- Q3. How to impress customer
Muthoot Fincorp Senior Customer Service Executive Interview Experiences
37 interviews found
Anonymous
(2 Questions)
- Q1. What is your name
- Ans.
My name is John Smith.
Full name is John Smith
Common name in English-speaking countries
Easy to remember and pronounce
- Q2. What is your qualification
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Dec 2023. There were 9 interview rounds.
(2 Questions)
- Q1. Working experience
- Q2. How handle the customer
Finance related question
Customer service and customer management
General question and finance sector
(2 Questions)
- Q1. Salary related and incentive
- Q2. Incentive and target
Monthly target and acheiment
(2 Questions)
- Q1. Customer management and customer handle
- Q2. Customer service and related
Products details and experience
Intrest slap and internet rate
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.
Not tough.Some knowledge about company
Selected
I applied via Referral and was interviewed in May 2024. There were 2 interview rounds.
(5 Questions)
- Q1. About my self and my education
- Q2. About salary package
- Q3. About Sales and Marketing
- Q4. About Working Experience
- Q5. About Family background
Related products question
Interview Preparation Tips
- About sales
Muthoot Fincorp interview questions for designations
Senior Customer Service Executive Interview Questions & Answers
Chinapalapa Prasanna Kumar
posted on 9 Nov 2024
(2 Questions)
- Q1. What is the meaning gold loan
- Ans.
Gold loan is a type of secured loan where gold jewelry is used as collateral.
Gold loan is a type of secured loan where borrowers pledge their gold jewelry as collateral in exchange for funds.
The loan amount is usually a percentage of the value of the gold pledged.
Interest rates for gold loans are typically lower compared to unsecured loans.
If the borrower fails to repay the loan, the lender has the right to sell the go...
- Q2. How to impress customer
- Ans.
Impress customers by providing excellent service, personalized interactions, and timely resolutions.
Provide excellent customer service by being attentive, empathetic, and responsive
Personalize interactions by using the customer's name, remembering their preferences, and offering tailored solutions
Resolve issues promptly and efficiently to show customers that their satisfaction is a top priority
Get interview-ready with Top Muthoot Fincorp Interview Questions
(2 Questions)
- Q1. About your self
- Q2. Tell me about experience
Interview Preparation Tips
Senior Customer Service Executive Jobs at Muthoot Fincorp
Selected
I applied via Referral and was interviewed in Jun 2024. There were 2 interview rounds.
Previous company bussiness discussion & performance.
Rate of interest calculation
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in May 2024. There was 1 interview round.
(3 Questions)
- Q1. Self introduction
- Q2. Product knowledge
- Q3. Previous company role and responsibility
Interview Preparation Tips
- Mathematics
(2 Questions)
- Q1. What are your reasons for wanting to join this organization?
- Q2. This is the perfect organisation for work because here I will get every loan and insurance products.
Graduate pass for Delhi University
(2 Questions)
- Q1. Experience discuss
- Q2. Expiation for sallery
Top trending discussions
Muthoot Fincorp Interview FAQs
The duration of Muthoot Fincorp Senior Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Muthoot Fincorp Interviews By Designations
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Muthoot Fincorp Senior Customer Service Executive Interview Process
based on 81 interviews
2 Interview rounds
- HR Round - 1
- HR Round - 2
Interview Questions from Similar Companies
Muthoot Fincorp Senior Customer Service Executive Reviews and Ratings
based on 392 reviews
Rating in categories
Barnala,
Sangrur
2-7 Yrs
₹ 2.25-3.5 LPA
|
Customer Service Executive
1.5k
salaries
|  ₹1 L/yr - ₹3.9 L/yr |
|
Branch Manager
605
salaries
| ₹1.2 L/yr - ₹6.3 L/yr |
|
Area Manager
218
salaries
| ₹3.2 L/yr - ₹10.1 L/yr |
|
Assistant Manager
195
salaries
| ₹1.3 L/yr - ₹5.2 L/yr |
|
Branch Incharge
192
salaries
| ₹1 L/yr - ₹4.5 L/yr |
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