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Capita Senior Customer Service Executive Reviews

Updated 8 Feb, 2025
Overall Rating
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2.8/5
based on 75 reviews

Rating distribution

Category Ratings

3.1

Work-life balance

3.0

Job security

2.8

Company culture

2.8

Skill development

2.7

Work satisfaction

2.6

Salary

2.3

Promotions

What employees say about Capita?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

62% employees reported

Flexible timing

Flexible timing

70% employees reported

No travel

No travel

78% employees reported

Gender based rating

3.8
female

Rated by Women

20 reviews

2.7
male

Rated by Men

43 reviews

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Top Mentions in Capita Senior Customer Service Executive Reviews

75 reviews found

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People also ask about Capita's Senior Customer Service Executives

Is Capita a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.8 out of 5 from over 75 employee reviews, it's clear that most senior customer service executives have a below average experience working at Capita. Work-life balance holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.3. Read reviews about career growth on AmbitionBox.
Does Capita pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Capita senior customer service executives rate their salary and benefits at 2.6 out of 5, based on 75 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Capita's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Capita for senior customer service executives, click here .
How is the work culture at Capita for Senior Customer Service Executives?
Work culture at Capita for senior customer service executives is rated 2.8 out of 5 by 75 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Capita for senior customer service executives, click here .
How is the job security at Capita for Senior Customer Service Executives?
Based on 75 reviews on AmbitionBox, Capita's senior customer service executives rate job security at 3.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Capita.

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Capita Senior Customer Service Executive Salary
based on 328 salaries
₹1.8 L/yr - ₹5.6 L/yr
At par with the average Senior Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
3 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
5 total responses
+4 more benefits
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