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Filter reviews by Capita Customer Service Executive Reviews
Overall Rating
based on 134
reviews
What employees say about Capita?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
64% employees reported
Rotational Shift
48% employees reported
Flexible timing
58% employees reported
No travel
75% employees reported
View more detailed insights
Gender based rating
Rated by Women
47 reviews
Rated by Men
77 reviews
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in Capita Customer Service Executive Reviews
134 reviews found
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People also ask about Capita's Customer Service Executives
Is Capita a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 134 employee reviews, it's clear that most customer service executives have an average experience working at Capita.
Job security holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.3.
Read reviews about
job security
and
career growth
on AmbitionBox.
Does Capita pay their Customer Service Executives well?
According to AmbitionBox reviews, Capita customer service executives rate their salary and benefits at 2.9 out of 5, based on 134 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Capita's customer service executives salaries
here
and to read reviews specifically about salary and benefits at Capita for customer service executives,
click here
.
How is the work culture at Capita for Customer Service Executives?
Work culture at Capita for customer service executives is rated 2.9 out of 5 by 134 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Capita for customer service executives,
click here
.
How is the job security at Capita for Customer Service Executives?
Based on 134 reviews on AmbitionBox, Capita's customer service executives rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Capita. To read reviews about job security at Capita for customer service executives,
click here
.
Is work from home available to Customer Service Executives at Capita?
According to AmbitionBox, 10% of Capita's customer service executives work from home permanently, 64% work from the office, and 26% follow a hybrid model, based on 19 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
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42%
more
than the average Customer Service Executive Salary in India
View more details
Office cab/shuttle
13 total
responses
Health insurance
9 total
responses
Office gym
8 total
responses
Job/Soft skill training
13 total
responses
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