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Capita Customer Service Executive Mumbai Reviews

Updated 18 Feb, 2025
Overall Rating
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3.0/5
based on 37 reviews

Rating distribution

Category Ratings

2.8

Work-life balance

2.6

Skill development

2.5

Job security

2.5

Salary

2.4

Company culture

2.4

Work satisfaction

1.8

Promotions

What employees say about Capita?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

57% employees reported

Flexible timing

Flexible timing

57% employees reported

No travel

No travel

80% employees reported

Gender based rating

3.6
female

Rated by Women

9 reviews

3.0
male

Rated by Men

21 reviews

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Top Mentions in Capita Customer Service Executive Mumbai Reviews

37 reviews found

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People also ask about Capita, Mumbai Customer Service Executives

Is Capita, Mumbai a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 37 employee reviews, it's clear that most customer service executives have an average experience working at Capita, Mumbai. Work-life balance holds the highest rating at 2.8, while career growth is rated the lowest amongst all factors at 1.8.
Does Capita, Mumbai pay their Customer Service Executives well?
According to AmbitionBox reviews, Capita, Mumbai customer service executives rate their salary and benefits at 2.5 out of 5, based on 37 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Capita, Mumbai's customer service executives salaries here and to read reviews specifically about salary and benefits at Capita, Mumbai for customer service executives, click here .
How is the work culture at Capita, Mumbai for Customer Service Executives?
Work culture at Capita, Mumbai for customer service executives is rated 2.4 out of 5 by 37 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at Capita, Mumbai for Customer Service Executives?
Based on 37 reviews on AmbitionBox, Capita, Mumbai's customer service executives rate job security at 2.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Capita, Mumbai. To read reviews about job security at Capita, Mumbai for customer service executives, click here .

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Capita Customer Service Executive Salaries in Mumbai
based on 174 salaries
₹1.8 L/yr - ₹6 L/yr
43% more than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
2 total responses
officeGym
Office gym
2 total responses
softskill
Job/Soft skill training
3 total responses
+1 more benefit
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