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Capita Senior Customer Service Executive Mumbai Reviews

Updated 8 Apr, 2025
Overall Rating
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2.7/5
based on 21 reviews

Rating distribution

Category Ratings

2.7

Company culture

2.7

Job security

2.7

Work-life balance

2.6

Skill development

2.6

Work satisfaction

2.3

Salary

2.1

Promotions

What employees say about Capita?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

57% employees reported

Flexible timing

Flexible timing

50% employees reported

No travel

No travel

49% employees reported

Gender based rating

3.6
female

Rated by Women

6 reviews

2.2
male

Rated by Men

11 reviews

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Top Mentions in Capita Senior Customer Service Executive Mumbai Reviews

21 reviews found

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People also ask about Capita, Mumbai Senior Customer Service Executives

Is Capita, Mumbai a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.7 out of 5 from over 21 employee reviews, it's clear that most senior customer service executives have a below average experience working at Capita, Mumbai. Company culture holds the highest rating at 2.7, while career growth is rated the lowest amongst all factors at 2.1. Read reviews about company culture and on AmbitionBox.
Does Capita, Mumbai pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Capita, Mumbai senior customer service executives rate their salary and benefits at 2.3 out of 5, based on 21 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Capita, Mumbai's senior customer service executives salaries here .
How is the work culture at Capita, Mumbai for Senior Customer Service Executives?
Work culture at Capita, Mumbai for senior customer service executives is rated 2.7 out of 5 by 21 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Capita, Mumbai for senior customer service executives, click here .
How is the job security at Capita, Mumbai for Senior Customer Service Executives?
Based on 21 reviews on AmbitionBox, Capita, Mumbai's senior customer service executives rate job security at 2.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Capita, Mumbai.

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Capita Senior Customer Service Executive Salaries in Mumbai
based on 100 salaries
₹2 L/yr - ₹5.4 L/yr
At par with the average Senior Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
1 total response
officeGym
Office gym
1 total response
+3 more benefits
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