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Capita Senior Customer Service Executive Pune Reviews

Updated 22 Nov, 2024
Overall Rating
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2.7/5
based on 29 reviews

Rating distribution

Category Ratings

3.1

Job security

3.0

Work-life balance

2.6

Salary

2.6

Work satisfaction

2.5

Skill development

2.4

Company culture

2.1

Promotions

What employees say about Capita?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

54% employees reported

Flexible timing

Flexible timing

72% employees reported

No travel

No travel

82% employees reported

Gender based rating

4.0
female

Rated by Women

8 reviews

2.2
male

Rated by Men

16 reviews

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Top Mentions in Capita Senior Customer Service Executive Pune Reviews

29 reviews found

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People also ask about Capita, Pune Senior Customer Service Executives

Is Capita, Pune a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.7 out of 5 from over 29 employee reviews, it's clear that most senior customer service executives have a below average experience working at Capita, Pune. Job security holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.1. Read reviews about job security and career growth on AmbitionBox.
Does Capita, Pune pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Capita, Pune senior customer service executives rate their salary and benefits at 2.6 out of 5, based on 29 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Capita, Pune's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Capita, Pune for senior customer service executives, click here .
How is the work culture at Capita, Pune for Senior Customer Service Executives?
Work culture at Capita, Pune for senior customer service executives is rated 2.4 out of 5 by 29 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Capita, Pune for senior customer service executives, click here .
How is the job security at Capita, Pune for Senior Customer Service Executives?
Based on 29 reviews on AmbitionBox, Capita, Pune's senior customer service executives rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Capita, Pune. To read reviews about job security at Capita, Pune for senior customer service executives, click here .

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Capita Senior Customer Service Executive Salaries in Pune
based on 117 salaries
₹1.9 L/yr - ₹6 L/yr
6% less than the average Senior Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
1 total response
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
2 total responses
officeGym
Office gym
1 total response
+2 more benefits
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