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Capita

3.6
based on 2.3k Reviews

Working at Capita

Company Summary

Capita specializes in consulting and digital services, providing innovative solutions to enhance the interaction between businesses and public sectors.

Overall Rating

3.6/5
based on 2.3k reviews
highly rated categories
3% below
industry average
highly rated categories
Critically rated for

Promotions, Salary, Work satisfaction

Work Policy
Hybrid
Hybrid
40% employees reported
Monday to Friday
Monday to Friday
75% employees reported
Flexible timing
Flexible timing
61% employees reported
No travel
No travel
76% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
216 employees reported
Cafeteria
Cafeteria
204 employees reported
Health insurance
Health insurance
176 employees reported
Office cab/shuttle
Office cab/shuttle
166 employees reported
View all benefits

About Capita

Founded in2005 (20 yrs old)
India Employee Count5k-10k
Global Employee Count50k-1 Lakh
India HeadquartersIndore, Madhya Pradesh, India
Office Locations
--
Websitecapita.com
Primary Industry
Other Industries
Are you managing Capita's employer brand? To edit company information,
claim this page for free
Capita is a consulting, digital services and software business, delivering innovative solutions and simplifying the links between businesses and customers, governments and citizens. We do this by combining our talent, creativity, software, technology and innovation with sector knowledge and proven skills and expertise underpinned by our scaled operational platforms. We have over 63,000 talented, committed and engaged employees, who are essential to delivering business critical services and solutions across all our markets. We work with clients across a range of sectors, including local government, central government, education, transport, health, life and pensions, insurance, and other private sector organisations.
Vision: To deliver value to our customers by providing high quality service while continuously improving, innovating and optimising resources.
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Brands of Capita

IT SERVICES

1.0
 • 1 review

Capita Ratings

based on 2.3k reviews

Overall Rating

3.6/5
How AmbitionBox ratings work?
5
868
4
643
3
342
2
151
1
318

Category Ratings

3.7

Work-life balance

3.5

Company culture

3.5

Job security

3.3

Skill development

3.3

Work satisfaction

3.1

Salary

2.8

Promotions

Capita is rated 3.6 out of 5 stars on AmbitionBox, based on 2.3k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Capita
based on 2.2k reviews
3.6
Rated by 801 Women
Rated 3.7 for Work-life balance and 3.6 for Job security
3.6
Rated by 1.4k Men
Rated 3.7 for Work-life balance and 3.5 for Company culture

Work Policy at Capita

based on 208 reviews in last 6 months
Hybrid
40%
Permanent work from home
32%
Work from office
28%

Capita Reviews

Top mentions in Capita Reviews

+ 5 more

Compare Capita with Similar Companies

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Overall Rating
3.6/5
based on 2.3k reviews
3.6/5
based on 38.1k reviews
3.7/5
based on 87.4k reviews
3.7/5
based on 51.8k reviews
Highly Rated for
No highly rated category
Job security
Job security
Work-life balance
Job security
Critically Rated for
Promotions
Salary
Skill development
Salary
Promotions
Work satisfaction
Promotions
Salary
Work satisfaction
Promotions
Salary
Primary Work Policy
Hybrid
40% employees reported
Hybrid
84% employees reported
Work from office
80% employees reported
Hybrid
61% employees reported
Rating by Women Employees
3.6
Good
rated by 801 women
3.7
Good
rated by 11.4k women
3.8
Good
rated by 25.3k women
3.8
Good
rated by 14.8k women
Rating by Men Employees
3.6
Good
rated by 1.4k men
3.6
Good
rated by 24.2k men
3.7
Good
rated by 56.9k men
3.7
Good
rated by 34.6k men
Job security
3.5
Good
4.1
Good
4.5
Good
3.8
Good
View more

Capita Salaries

Capita salaries have received with an average score of 3.1 out of 5 by 2.3k employees.

Senior Software Consultant

(553 salaries)
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₹8.8 L/yr - ₹26 L/yr

Softwaretest Engineer

(543 salaries)
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₹3 L/yr - ₹8.5 L/yr

Customer Service Executive

(414 salaries)
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₹1.5 L/yr - ₹6.7 L/yr

Software Consultant

(390 salaries)
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₹4.5 L/yr - ₹15.2 L/yr

Senior Customer Service Executive

(328 salaries)
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₹1.8 L/yr - ₹6 L/yr

Process Leader

(324 salaries)
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₹3.2 L/yr - ₹7.5 L/yr

Team Manager

(264 salaries)
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₹5.5 L/yr - ₹11.7 L/yr

Senior Associate

(199 salaries)
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₹2.1 L/yr - ₹5.9 L/yr

Quality Analyst

(152 salaries)
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₹3 L/yr - ₹6.5 L/yr

Technical Lead

(139 salaries)
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₹14 L/yr - ₹33 L/yr

Capita Subsidiaries

Pay point india

3.8
 • 70 reviews

Capita Insurance Services

4.1
 • 11 reviews

Orange Travels

4.7
 • 5 reviews

Capita Business Services

1.2
 • 4 reviews

Computerland UK

3.0
 • 3 reviews

Westpoint

4.0
 • 1 review
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Capita FAQs

When was Capita founded?
Capita was founded in 2005. The company has been operating for 20 years primarily in the IT Services & Consulting sector.
Where is the Capita headquarters located?
Capita is headquartered in Indore, Madhya Pradesh.
How many employees does Capita have in India?
Capita currently has more than 5,200+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Capita based on the number of reviews submitted on AmbitionBox.
Does Capita have good work-life balance?
Capita has a Work-Life Balance Rating of 3.7 out of 5 based on 2,300+ employee reviews on AmbitionBox. 65% employees rated Capita 4 or above, while 35% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Capita work-life balance reviews for more details
Is Capita good for career growth?
Career growth at Capita is rated as poor, with a promotions and appraisal rating of 2.8. 35% employees rated Capita 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Capita promotions/appraisals reviews for more detailed insights.
What are the cons of working in Capita?
Working at Capita does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, salary & benefits and work satisfaction, based on 2,300+ employee reviews on AmbitionBox.
Capita Overview
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