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Premium Employer

IDFC FIRST Bank

Compare

3.9

based on 10.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Banking Company - 2024

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IDFC FIRST Bank Senior Customer Service Executive Hyderabad / Secunderabad Reviews

Updated 6 Jan, 2025

Overall Rating

2.6/5

based on 4 reviews

Rating distribution

0 (0%)

1 (25.0%)

Category Ratings

3.5

Salary

3.4

Job security

2.8

Company culture

2.8

Work-life balance

2.1

Work satisfaction

1.8

Skill development

1.5

Promotions

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4 reviews found

Sort by: Popular

Senior Customer Service Executive in Hyderabad / Secunderabad

Full Time

Finance Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 17 Jul 2024

Likes

No extra burden, no work pressure, no extra time.

Job security - Good
Company culture - Good

Dislikes

You won’t get extra time

Skill development - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations - Other Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 02 Jan 2025

Likes

Good Salary

Salary - Good
Job security - Good
Work-life balance - Good

Dislikes

There are so many course and learning opportunities but we are not allowed to apply for them as we have to complete our effective login.

Skill development - Bad
Promotions - Bad

Senior Customer Service Executive in Hyderabad / Secunderabad

Full Time

Retail assets Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

1.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 06 Jan 2025

Likes

Nothing I don't like anything in this

Salary - Good
Job security - Good

Dislikes

Over pressure and there is no flexibility in the work

Promotions - Poor
Work satisfaction - Bad

Senior Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Oct 2024

Likes

Friends

Dislikes

Manager/management does not support. No proper leaves or week off.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Return to all reviews

What people are saying about IDFC FIRST Bank

View All

a senior business analyst

Salary discussion

For a BA/PM, is 50% increment on current salary is too much to ask? Background: MBA from IIM, BE - Computer Science from tier 2 college, ~3 Years experience.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 IDFC FIRST Bank reviews submitted by IDFC FIRST Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IDFC FIRST Bank is the right company for you. ...Read more