American Express Customer Support Associate Salaries by 10+ Employees

1 - 6 years exp.

₹3 Lakhs - ₹10 Lakhs

Salary of majority employees

Fixed (99%)

₹6.3 Lakhs

Variable (1%)

₹0.0 Lakh

123% more than the average Customer Support Associate Salary in Financial Services Companies for 1 - 6 years of experience

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Last Updated: 26 Oct 2024

Companies similar to American Express for Customer Support Associate

Company name	Avg Annual Salary	Open Jobs
Karvy DigiKonnect Customer Support Associate Salary 0 - 3 years exp. (8 salaries)	₹1.1 L/yr - ₹1.6 L/yr 78% less
HSBC Group Customer Support Associate Salary 1 - 5 years exp. (7 salaries)	₹2.9 L/yr - ₹6.9 L/yr 16% less
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Cholamandalam Investment & Finance Customer Support Associate Salary 1 - 4 years exp. (4 salaries)	₹1.3 L/yr - ₹6 L/yr 52% less
Tech Mahindra Customer Support Associate Salary 0 - 6 years exp. (3.9k salaries)	₹0.6 L/yr - ₹6.8 L/yr 59% less	1 job opening
Teleperformance Customer Support Associate Salary 0 - 5 years exp. (769 salaries)	₹1.1 L/yr - ₹5 L/yr 55% less	5 job openings

Customer Support Associate salary at American Express ranges between ₹3 Lakhs to ₹10 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 11 latest salaries received from various employees of American Express.

Experience wise American Express Customer Support Associate salaries

Last Updated: 26 Oct 2024

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹3 L/yr - ₹7.8 L/yr
2 years (3 salaries)	₹4.8 L/yr - ₹7.8 L/yr
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3 years (AmbitionBox Estimate)	₹5.3 L/yr - ₹7.8 L/yr
4 years (AmbitionBox Estimate)	₹6.1 L/yr - ₹7.8 L/yr
5 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹10 L/yr
6 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹10 L/yr

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Salary related reviews for American Express

Deputy Manager in Mumbai

Full Time

Sales & Business Development Department

4.0

• posted on 06 Dec 2024

4.0

for Salary and Benefits

Likes

Salary on time and on 25th of every month, good incentives structure

Salary - Good

+2 more

Dislikes

No work life balance in sales, you get tortured on weekends also plus the growth stops once you rch a level of SRM. Rest things were fine.

Analyst in Gurgaon / Gurugram

Full Time

Data Science & Analytics Department

2.0

• posted on 12 Aug 2023

4.0

for Salary and Benefits

Likes

Salary benefits, employee benefits, free cab, Free food, snacks. Tech team is awesome. Employees are friendly at first.

Salary - Good

Dislikes

1.Managers are centric. In the name of support or help, just words. They get personal in the name of collaboration and 'blue box' values. 2.Professionalism is getting outdoors. Work is getting managed on personal calls. Long discussions on mobile because the manager has other priorities or may be time crunch. 3. Fake BRAND image when comes to culture and values. 4.Company is providing benefits but to leverage them the leader is not supporting. For my earned leaves, getting approval is not easy. 5.Employees staying here for 5-10-15 yrs. So they think they are the boss (fake swag). They can treat anyone with disrespect or say anything comes to their mind on calls or in person in the name of collaboration. 6. Politics is real here. Presentation of your work is more important here than work itself. Fake swag I told you. Never going to join this organization and recommend to anyone. Other teams/departments also has similar kind of opinion about their managers, and the culture. (Instances from cyber city gurgaon office building #5)

Skill development - Poor

+5 more

Customer Service Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 06 Nov 2023

5.0

for Salary and Benefits

Likes

Salary is good in comparison to other companies

Salary - Excellent

+1 more

Dislikes

Management works with political mindset, they would always try to make people work as much as possible. They have an L rating in place which would demand you to work extra than your assigned works.

Job security - Bad

+4 more

Team Lead in Gurgaon / Gurugram

Full Time

Production, Manufacturing & Engineering Department

3.0

• posted on 28 Jun 2022

4.0

for Salary and Benefits

Likes

Work from Home as of now, Salary above average.

Salary - Good

+1 more

Dislikes

Less hardly any Opportunities, No growth at all absolute 0 growth that is what I do not like about Amex, I don't like 24*7 shift either, absolute night shifts are worst.

Skill development - Bad

+1 more

Team Lead in Kolkata

Full Time

Marketing & Communication Department

1.0

• posted on 07 Jan 2020

1.0

for Salary and Benefits

Likes

It's just a brand nothing else. They offer you good salary and designation so that you join, but they will ask you to leave the organization whenever they feel like with no reason. This month itself they asked there 35 employees to leave the organization as they realized that their head counts don't require this much employees.

Dislikes

Nothing to like about this company..

Salary - Bad

+6 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about American Express

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a software engineer

1d (edited)

Looking for Support in Getting Referral and My Resume Shortlisted

Hello everyone, For the past two months, I’ve been actively applying for SDE and Data Engineer roles at companies like Goldman Sachs, JPMorgan, American Express, MasterCard, Morgan Stanley, BNY Mellon, CITCO, and several others. Despite regularly updating my resume, practicing on LeetCode, and staying consistent with my efforts, I haven’t received any callbacks from recruiters. If any of you could assist me with a referral to the companies mentioned above, it would be incredibly helpful. I am confident in my ability to excel in the interview process, but I would greatly appreciate your support in getting my resume shortlisted. I am open to all roles involving technology, particularly those related to Python, Java, and their respective frameworks.

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American Express Customer Support Associate Salary FAQs

What is the salary of Customer Support Associate at American Express ?

The average salary of a Customer Support Associate at American Express in India typically ranges from ₹3.0 Lakhs to ₹10.0 Lakhs per year, depending on experience (from 1 year to 6 years).

The top 10% of Customer Support Associate at American Express earn more than ₹10.0 Lakhs per year, and the top 1% earn over ₹10.0 Lakhs per year. Customer Support Associate Salaries at American Express can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ American Express employees in India.

What is the estimated take home salary of a Customer Support Associate at American Express in India?

The estimated take-home salary of a Customer Support Associate at American Express in India typically ranges from ₹48,312 to ₹49,455 per month. This is based on the average salary range of ₹3.0 Lakhs to ₹10.0 Lakhs per year for employees with experience ranging from 1 year to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of American Express. Check how we calculate in-hand salary with our in-hand salary calculator.

What is the salary of a Customer Support Associate in companies similar to American Express in India?

The salary of a Customer Support Associate at companies similar to American Express in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

HSBC Group	₹2.9 Lakhs to ₹6.9 Lakhs per year
Cholamandalam Investment & Finance	₹1.3 Lakhs to ₹6.0 Lakhs per year
Teleperformance	₹1.1 Lakhs to ₹5.0 Lakhs per year
Tech Mahindra	₹0.6 Lakhs to ₹6.8 Lakhs per year
Karvy DigiKonnect	₹1.1 Lakhs to ₹1.6 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Support Associate at American Express in India?

The salary growth for a Customer Support Associate at American Express depends on factors such as experience, performance, and promotions. On average, a Customer Support Associate can expect the following growth trajectory at American Express:

Experience	Average Salary Range
1 year	₹3.0 Lakhs to ₹7.8 Lakhs per year
2 years	₹4.8 Lakhs to ₹7.8 Lakhs per year
3 years	₹5.3 Lakhs to ₹7.8 Lakhs per year
4 years	₹6.1 Lakhs to ₹7.8 Lakhs per year

and so on.

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American Express Customer Support Associate Salaries

American Express Customer Support Associate salary in India ranges between ₹3 Lakhs to ₹10 Lakhs with an average annual salary of ₹. Salary estimates are based on 11 American Express latest salaries received from various employees of American Express.