American Express Customer Care Executive Salaries by 60+ Employees (Updated 2025)

2 - 8 years exp.

₹3.1 Lakhs - ₹8 Lakhs

Salary of majority employees

132% more than the average Customer Care Executive Salary in Financial Services Companies for 2 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Care Executive Salary 2 - 8 years exp. (38 salaries)	₹3.1 L/yr - ₹8 L/yr
Data Science & Analytics Customer Care Executive Salary 3 - 6 years exp. (4 salaries)	₹4.6 L/yr - ₹6.9 L/yr
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Sales & Business Development Customer Care Executive Salary 3 - 5 years exp. (3 salaries)	₹5 L/yr - ₹6.6 L/yr
Food, Beverage & Hospitality Customer Care Executive Salary 3 - 5 years exp. (AmbitionBox Estimate)	₹3.8 L/yr - ₹6 L/yr

Last Updated: 8 Mar 2025

Companies similar to American Express for Customer Care Executive

Company name	Avg Annual Salary	Open Jobs
Karvy DigiKonnect Customer Care Executive Salary 0 - 4 years exp. (227 salaries)	₹1 L/yr - ₹3.2 L/yr 66% less
The Muthoot Group Customer Care Executive Salary 0 - 5 years exp. (118 salaries)	₹1.2 L/yr - ₹3.5 L/yr 64% less
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HSBC Group Customer Care Executive Salary 0 - 9 years exp. (89 salaries)	₹2 L/yr - ₹5.5 L/yr 30% less
HDFC Sales Customer Care Executive Salary 0 - 7 years exp. (34 salaries)	₹1.2 L/yr - ₹4 L/yr 60% less
Ocwen Financial Solutions Customer Care Executive Salary 4 - 12 years exp. (23 salaries)	₹3 L/yr - ₹6.3 L/yr 20% less
JPMorgan Chase & Co. Customer Care Executive Salary 1 - 15 years exp. (20 salaries)	₹2.5 L/yr - ₹8 L/yr 6% less
Citicorp Customer Care Executive Salary 1 - 5 years exp. (13 salaries)	₹2 L/yr - ₹5 L/yr 46% less
Motilal Oswal Financial Services Customer Care Executive Salary 0 - 4 years exp. (7 salaries)	₹2 L/yr - ₹3.3 L/yr 58% less
Cholamandalam Investment & Finance Customer Care Executive Salary 1 - 4 years exp. (7 salaries)	₹1.7 L/yr - ₹2.7 L/yr 62% less
Aon Customer Care Executive Salary 0 - 5 years exp. (6 salaries)	₹2.5 L/yr - ₹4 L/yr 48% less
Shriram Group Customer Care Executive Salary 3 - 7 years exp. (6 salaries)	₹1.1 L/yr - ₹2.2 L/yr 75% less
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Aditya Birla Capital Customer Care Executive Salary 0 - 2 years exp. (4 salaries)	₹2 L/yr - ₹2.2 L/yr 65% less

Customer Care Executive salary at American Express ranges between ₹3.1 Lakhs to ₹8 Lakhs per year for employees with experience between 2 years to 8 years. Salary estimates are based on 63 latest salaries received from various employees of American Express.

Experience wise American Express Customer Care Executive salaries

Last Updated: 8 Mar 2025

Experience	Avg Annual Salary
2 years (6 salaries)	₹3.1 L/yr - ₹5.5 L/yr
3 years (9 salaries)	₹3.1 L/yr - ₹7 L/yr
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4 years (8 salaries)	₹4.5 L/yr - ₹7 L/yr
5 years (20 salaries)	₹4.6 L/yr - ₹7.5 L/yr
6 years (11 salaries)	₹5 L/yr - ₹8 L/yr
7 years (3 salaries)	₹6 L/yr - ₹12 L/yr
8 years (6 salaries)	₹5.5 L/yr - ₹8 L/yr

View all

From

Customer Care Executive

₹

Lakhs/yr

2 - 8 years exp.

Director

₹

Lakhs/yr

8 - 18 years exp.

Customer Care Executive

2 - 8 years exp.

Team Lead

4 - 12 years exp.

108% hike

Manager

3 - 12 years exp.

186% hike

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in American Express

Customer Service Executive Salary

(91 salaries)

₹4 L/yr - ₹9.5 L/yr

Customer Support Executive Salary

(18 salaries)

₹4.2 L/yr - ₹8.5 L/yr

Sales Executive Salary

(19 salaries)

₹2 L/yr - ₹7 L/yr

Senior Customer Service Executive Salary

(99 salaries)

₹3.6 L/yr - ₹10 L/yr

Customer Service Associate Salary

(52 salaries)

₹3 L/yr - ₹9 L/yr

Telecalling Executive Salary

(AmbitionBox Estimate)

₹6.8 L/yr - ₹8.6 L/yr

Customer Service Manager Salary

(3 salaries)

₹5.25 L/yr - ₹6.4 L/yr

Customer Support Associate Salary

(11 salaries)

₹3 L/yr - ₹10 L/yr

Customer Service Representative Salary

(19 salaries)

₹2.5 L/yr - ₹8.6 L/yr

Customer Relationship Manager Salary

(9 salaries)

₹5 L/yr - ₹11 L/yr

Top skills at American Express for Customer Care Executive

International Voice Process customer care voice process international bpo international call center Verbal Communication Customer Service US Shift Communication Skills Customer Relationship Client Satisfaction Customer Experience UK Shift Customer Satisfaction International BPO

Salary related reviews for American Express

4.1

Rated by 18 employees for salary & benefits

Deputy Manager in Mumbai

Full Time

Sales & Business Development Department

4.0

• posted on 06 Dec 2024

4.0

for Salary and Benefits

Likes

Salary on time and on 25th of every month, good incentives structure

Salary - Good

+2 more

Dislikes

No work life balance in sales, you get tortured on weekends also plus the growth stops once you rch a level of SRM. Rest things were fine.

Analyst in Gurgaon / Gurugram

Full Time

Data Science & Analytics Department

2.0

• posted on 12 Aug 2023

4.0

for Salary and Benefits

Likes

Salary benefits, employee benefits, free cab, Free food, snacks. Tech team is awesome. Employees are friendly at first.

Salary - Good

Dislikes

1.Managers are centric. In the name of support or help, just words. They get personal in the name of collaboration and 'blue box' values. 2.Professionalism is getting outdoors. Work is getting managed on personal calls. Long discussions on mobile because the manager has other priorities or may be time crunch. 3. Fake BRAND image when comes to culture and values. 4.Company is providing benefits but to leverage them the leader is not supporting. For my earned leaves, getting approval is not easy. 5.Employees staying here for 5-10-15 yrs. So they think they are the boss (fake swag). They can treat anyone with disrespect or say anything comes to their mind on calls or in person in the name of collaboration. 6. Politics is real here. Presentation of your work is more important here than work itself. Fake swag I told you. Never going to join this organization and recommend to anyone. Other teams/departments also has similar kind of opinion about their managers, and the culture. (Instances from cyber city gurgaon office building #5)

Skill development - Poor

+5 more

Customer Service Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 06 Nov 2023

5.0

for Salary and Benefits

Likes

Salary is good in comparison to other companies

Salary - Excellent

+1 more

Dislikes

Management works with political mindset, they would always try to make people work as much as possible. They have an L rating in place which would demand you to work extra than your assigned works.

Job security - Bad

+4 more

Team Lead in Gurgaon / Gurugram

Full Time

Production, Manufacturing & Engineering Department

3.0

• posted on 28 Jun 2022

4.0

for Salary and Benefits

Likes

Work from Home as of now, Salary above average.

Salary - Good

+1 more

Dislikes

Less hardly any Opportunities, No growth at all absolute 0 growth that is what I do not like about Amex, I don't like 24*7 shift either, absolute night shifts are worst.

Skill development - Bad

+1 more

Team Lead in Kolkata

Full Time

Marketing & Communication Department

1.0

• posted on 07 Jan 2020

1.0

for Salary and Benefits

Likes

It's just a brand nothing else. They offer you good salary and designation so that you join, but they will ask you to leave the organization whenever they feel like with no reason. This month itself they asked there 35 employees to leave the organization as they realized that their head counts don't require this much employees.

Dislikes

Nothing to like about this company..

Salary - Bad

+6 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about American Express

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a software engineer

19h (edited)

Looking for Support in Getting Referral and My Resume Shortlisted

Hello everyone, For the past two months, I’ve been actively applying for SDE and Data Engineer roles at companies like Goldman Sachs, JPMorgan, American Express, MasterCard, Morgan Stanley, BNY Mellon, CITCO, and several others. Despite regularly updating my resume, practicing on LeetCode, and staying consistent with my efforts, I haven’t received any callbacks from recruiters. If any of you could assist me with a referral to the companies mentioned above, it would be incredibly helpful. I am confident in my ability to excel in the interview process, but I would greatly appreciate your support in getting my resume shortlisted. I am open to all roles involving technology, particularly those related to Python, Java, and their respective frameworks.

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American Express Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at American Express ?

The average salary of a Customer Care Executive at American Express in India typically ranges from ₹3.1 Lakhs to ₹8.0 Lakhs per year, depending on experience (from 2 years to 8 years).

The top 10% of Customer Care Executive at American Express earn more than ₹6.8 Lakhs per year, and the top 1% earn over ₹8.0 Lakhs per year. Customer Care Executive Salaries at American Express can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 60+ American Express employees in India.

What is the estimated take home salary of a Customer Care Executive at American Express in India?

The estimated take-home salary of a Customer Care Executive at American Express in India typically ranges from ₹45,423 to ₹46,508 per month. This is based on the average salary range of ₹3.1 Lakhs to ₹8.0 Lakhs per year for employees with experience ranging from 2 years to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 60+ salaries received from various employees of American Express. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Care Executive at American Express ?

To be a Customer Care Executive at American Express in india, the key skills required include:

- International Voice Process
- customer care
- voice process
- international bpo
- international call center

These skills are highly valued at American Express and are crucial for successful performance in a Software Engineering role.

What is the salary of a Customer Care Executive in companies similar to American Express in India?

The salary of a Customer Care Executive at companies similar to American Express in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

JPMorgan Chase & Co.	₹2.5 Lakhs to ₹8.0 Lakhs per year
Ocwen Financial Solutions	₹3.0 Lakhs to ₹6.3 Lakhs per year
HSBC Group	₹2.0 Lakhs to ₹5.5 Lakhs per year
Citicorp	₹2.0 Lakhs to ₹5.0 Lakhs per year
Aon	₹2.5 Lakhs to ₹4.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Care Executive at American Express in India?

The salary growth for a Customer Care Executive at American Express depends on factors such as experience, performance, and promotions. On average, a Customer Care Executive can expect the following growth trajectory at American Express:

Experience	Average Salary Range
2 years	₹3.1 Lakhs to ₹5.5 Lakhs per year
3 years	₹3.1 Lakhs to ₹7.0 Lakhs per year
4 years	₹4.5 Lakhs to ₹7.0 Lakhs per year
5 years	₹4.6 Lakhs to ₹7.5 Lakhs per year

and so on.

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American Express Customer Care Executive Salaries

American Express Customer Care Executive salary in India ranges between ₹3.1 Lakhs to ₹8 Lakhs with an average annual salary of ₹. Salary estimates are based on 63 American Express latest salaries received from various employees of American Express.

American Express Customer Care Executive salaries in India (Updated 2025)

Companies similar to American Express for Customer Care Executive

Latest annual salaries shared by American Express Customer Care Executive

Experience wise American Express Customer Care Executive salaries

Similar Designation salaries in American Express

Top skills at American Express for Customer Care Executive

Salary related reviews for American Express

Deputy Manager in Mumbai

Analyst in Gurgaon / Gurugram

Customer Service Associate in Gurgaon / Gurugram

Team Lead in Gurgaon / Gurugram

Team Lead in Kolkata

American Express Customer Care Executive Salary FAQs

Tell us how to improve this page.

American Express Customer Care Executive Salaries by Location