American Express Gurgaon / Gurugram Customer Care Executive Salaries by 10+ Employees

2 - 8 years exp.

₹3.1 Lakhs - ₹8 Lakhs

Avg. annual salary

Monthly In-hand Salary

117% more than the average Customer Care Executive Salary in Financial Services Companies for 2 - 8 years of experience

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Last Updated: 30 Dec 2023

Companies similar to American Express for Customer Care Executive in Gurgaon / Gurugram

American Express Customer Care Executive Salary

2 - 8 years exp. (19 salaries)

₹3.1 L/yr - ₹8 L/yr

Company name	Avg Annual Salary	Open Jobs
Teleperformance Customer Care Executive Salary 0 - 7 years exp. (369 salaries)	₹1 L/yr - ₹7 L/yr 48% less	25 job openings
Concentrix Corporation Customer Care Executive Salary 0 - 7 years exp. (205 salaries)	₹1.5 L/yr - ₹5.5 L/yr 43% less
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Startek Customer Care Executive Salary 0 - 7 years exp. (112 salaries)	₹1 L/yr - ₹3.6 L/yr 59% less	5 job openings
Radical Minds Customer Care Executive Salary 0 - 5 years exp. (107 salaries)	₹1.5 L/yr - ₹3.7 L/yr 61% less	1 job opening
iEnergizer Customer Care Executive Salary 0 - 5 years exp. (82 salaries)	₹1.5 L/yr - ₹5.4 L/yr 48% less	4 job openings

Customer Care Executive salary at American Express ranges between ₹3.1 Lakhs to ₹8 Lakhs per year for employees with experience between 2 years to 8 years. Salary estimates are based on 19 latest salaries received from various employees of American Express.

Experience wise American Express Customer Care Executive salaries in Gurgaon / Gurugram

Last Updated: 30 Dec 2023

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.8 L/yr
3 years (3 salaries)	₹3.1 L/yr - ₹9.7 L/yr
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4 years (AmbitionBox Estimate)	₹5.1 L/yr - ₹6.6 L/yr
5 years (7 salaries)	₹4.6 L/yr - ₹6.5 L/yr
6 years (3 salaries)	₹5 L/yr - ₹8 L/yr
7 years (AmbitionBox Estimate)	₹6.1 L/yr - ₹7.7 L/yr
8 years (AmbitionBox Estimate)	₹6.4 L/yr - ₹8.1 L/yr

View all

From

Customer Care Executive

₹

Lakhs/yr

2 - 8 years exp.

Director

₹

Lakhs/yr

8 - 18 years exp.

Customer Care Executive

2 - 8 years exp.

Team Lead

4 - 12 years exp.

112% hike

Manager

3 - 12 years exp.

185% hike

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in American Express

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Senior Customer Service Executive Salary

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Customer Service Associate Salary

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₹3.7 L/yr - ₹8.5 L/yr

Customer Service Representative Salary

(7 salaries)

₹4 L/yr - ₹8.6 L/yr

Customer Support Executive Salary

(6 salaries)

₹4.25 L/yr - ₹7.7 L/yr

Customer Relationship Manager Salary

(4 salaries)

₹6 L/yr - ₹8.5 L/yr

Customer Support Associate Salary

(3 salaries)

₹3.92 L/yr - ₹7.8 L/yr

Top skills at American Express for Customer Care Executive

International Voice Process customer care voice process international bpo international call center Verbal Communication Customer Service US Shift Communication Skills Customer Relationship Client Satisfaction Customer Experience UK Shift Customer Satisfaction International BPO

Salary related reviews for American Express

4.8

Rated by 10 employees for salary & benefits

Deputy Manager in Mumbai

Full Time

Sales & Business Development Department

4.0

• posted on 06 Dec 2024

4.0

for Salary and Benefits

Likes

Salary on time and on 25th of every month, good incentives structure

Salary - Good

+2 more

Dislikes

No work life balance in sales, you get tortured on weekends also plus the growth stops once you rch a level of SRM. Rest things were fine.

Analyst in Gurgaon / Gurugram

Full Time

Data Science & Analytics Department

2.0

• posted on 12 Aug 2023

4.0

for Salary and Benefits

Likes

Salary benefits, employee benefits, free cab, Free food, snacks. Tech team is awesome. Employees are friendly at first.

Salary - Good

Dislikes

1.Managers are centric. In the name of support or help, just words. They get personal in the name of collaboration and 'blue box' values. 2.Professionalism is getting outdoors. Work is getting managed on personal calls. Long discussions on mobile because the manager has other priorities or may be time crunch. 3. Fake BRAND image when comes to culture and values. 4.Company is providing benefits but to leverage them the leader is not supporting. For my earned leaves, getting approval is not easy. 5.Employees staying here for 5-10-15 yrs. So they think they are the boss (fake swag). They can treat anyone with disrespect or say anything comes to their mind on calls or in person in the name of collaboration. 6. Politics is real here. Presentation of your work is more important here than work itself. Fake swag I told you. Never going to join this organization and recommend to anyone. Other teams/departments also has similar kind of opinion about their managers, and the culture. (Instances from cyber city gurgaon office building #5)

Skill development - Poor

+5 more

Customer Service Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 06 Nov 2023

5.0

for Salary and Benefits

Likes

Salary is good in comparison to other companies

Salary - Excellent

+1 more

Dislikes

Management works with political mindset, they would always try to make people work as much as possible. They have an L rating in place which would demand you to work extra than your assigned works.

Job security - Bad

+4 more

Team Lead in Gurgaon / Gurugram

Full Time

Production, Manufacturing & Engineering Department

3.0

• posted on 28 Jun 2022

4.0

for Salary and Benefits

Likes

Work from Home as of now, Salary above average.

Salary - Good

+1 more

Dislikes

Less hardly any Opportunities, No growth at all absolute 0 growth that is what I do not like about Amex, I don't like 24*7 shift either, absolute night shifts are worst.

Skill development - Bad

+1 more

Team Lead in Kolkata

Full Time

Marketing & Communication Department

1.0

• posted on 07 Jan 2020

1.0

for Salary and Benefits

Likes

It's just a brand nothing else. They offer you good salary and designation so that you join, but they will ask you to leave the organization whenever they feel like with no reason. This month itself they asked there 35 employees to leave the organization as they realized that their head counts don't require this much employees.

Dislikes

Nothing to like about this company..

Salary - Bad

+6 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about American Express

View All

an assistant product manager

Salary negotiation

What is the apprx salary bracket for band 30, associate - digital product management at Amex? my current is 12.88 and going to be 14.1 in April in my current organisation. what should i expect? and how much can i negotiate.

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American Express Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at American Express in Gurgaon / Gurugram?

The average salary of a Customer Care Executive at American Express in Gurgaon / Gurugram typically ranges from ₹3.1 Lakhs to ₹8.0 Lakhs per year, depending on experience (from 2 years to 8 years).

The top 10% of Customer Care Executive in Gurgaon / Gurugram at American Express earn more than ₹6.6 Lakhs per year, and the top 1% earn over ₹8.0 Lakhs per year. Customer Care Executive Salaries at American Express can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ American Express employees in India.

What is the estimated take home salary of a Customer Care Executive at American Express in Gurgaon / Gurugram?

The estimated take-home salary of a Customer Care Executive at American Express in Gurgaon / Gurugram typically ranges from ₹45,981 to ₹47,072 per month. This is based on the average salary range of ₹3.1 Lakhs to ₹8.0 Lakhs per year for employees with experience ranging from 2 years to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of American Express. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Care Executive at American Express in Gurgaon / Gurugram?

To be a Customer Care Executive at American Express in Gurgaon / Gurugram, the key skills required include:

- International Voice Process
- customer care
- voice process
- international bpo
- international call center

These skills are highly valued at American Express and are crucial for successful performance in a Software Engineering role.

What is the salary of a Customer Care Executive in companies similar to American Express in Gurgaon / Gurugram?

The salary of a Customer Care Executive at companies similar to American Express in Gurgaon / Gurugram varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Concentrix Corporation	₹1.5 Lakhs to ₹5.5 Lakhs per year
Teleperformance	₹1.0 Lakhs to ₹7.0 Lakhs per year
iEnergizer	₹1.5 Lakhs to ₹5.4 Lakhs per year
Startek	₹1.0 Lakhs to ₹3.6 Lakhs per year
Radical Minds	₹1.5 Lakhs to ₹3.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Care Executive at American Express in Gurgaon / Gurugram?

The salary growth for a Customer Care Executive at American Express in Gurgaon / Gurugram depends on factors such as experience, performance, and promotions. On average, a Customer Care Executive in Gurgaon / Gurugram can expect the following growth trajectory at American Express:

Experience	Average Salary Range
2 years	₹4.5 Lakhs to ₹5.8 Lakhs per year
3 years	₹3.1 Lakhs to ₹9.7 Lakhs per year
4 years	₹5.1 Lakhs to ₹6.6 Lakhs per year
5 years	₹4.6 Lakhs to ₹6.5 Lakhs per year

and so on.

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American Express Customer Care Executive Salaries in Gurgaon / Gurugram

American Express Customer Care Executive salary in Gurgaon / Gurugram ranges between ₹3.1 Lakhs to ₹8 Lakhs with an average annual salary of ₹. Salary estimates are based on 19 American Express latest salaries received from various employees of American Express.