American Express Customer Service Associate Reviews

Likes

Nothing… the worst Company ever.

Dislikes

Neha Banerjee… the worst Manager… she thinks she can dominate Male employees to satisfy her Ego. She should be sent to Mental Asylum. Even the Director of this Travel process is a lady and pathetic as well. Never join Amex Gurgaon Cyber Hub. Thank God I left after serving Notice period. It was simply a Traumatic and lethargic experience of my life. Maximum employees hate both these Male dominant Ladies....Read More

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary is good in comparison to other companies

Dislikes

Management works with political mindset, they would always try to make people work as much as possible. They have an L rating in place which would demand you to work extra than your assigned works.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

wonderful company that pays you well

Dislikes

nothing bad about this organization

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Best of the best

Dislikes

No dislike

Work Details

Work policy: 3 days/week from office

Work days: Alternate Saturday off (Flexible Timings)

Likes

Work life balance, less working hours

Dislikes

Never work here as as contractual employee, no yearly hikes, no incentives, no benefits, delay in salary, partiality as compared to payroll employees on every level possible, no respect at last.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The professional environment and helpful people

Dislikes

Nothing till now

Likes

Job security is the biggest positive here. Management is supportive whenever there is a crisis (personal and professional both). Company policies are favorable to employees. The only negative thing is the operations work is too monotonous and makes you feel like a cog at one point. Opportunities to grow do not come easy. Also, thereare multiple shifts so even if you like the next link of work that you're getting post your current one, you might not be able to do it because of the unfavorable shift timing....Read More

Dislikes

Negative mentioned above.

Work Details

I work in the new accounts processing network handling the CM journey from application to post account creation servicing.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Dislikes