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Air India Customer Service Associate salaries in New Delhi (Updated 2025)

Annual salary range
1 - 5 years exp.
₹2.1 Lakhs - ₹3.5 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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At par with the average Customer Service Associate Salary in Aviation Companies for 1 - 5 years of experience

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Salaries in different departments

Aviation & Aerospace
Customer Service Associate Salary
1 - 5 years exp. (4 salaries)
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₹2.2 L/yr - ₹3.1 L/yr

Human Resources
Customer Service Associate Salary
2 - 4 years exp. (AmbitionBox Estimate)
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₹2.1 L/yr - ₹3.5 L/yr

Customer Success, Service & Operations
Customer Service Associate Salary
3 years exp. (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.5 L/yr

Procurement & Supply Chain
Customer Service Associate Salary
2 years exp. (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.6 L/yr

Last Updated: 22 Feb 2025

Companies similar to Air India for Customer Service Associate in New Delhi

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Air India Customer Service Associate Salary

1 - 5 years exp. (10 salaries)

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₹2.1 L/yr - ₹3.5 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹1.7 L/yr - ₹4 L/yr

arrow icon 5% less
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₹2 L/yr - ₹3.5 L/yr

arrow icon 9% less
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AISATS Customer Service Associate Salary

0 - 5 years exp. (13 salaries)

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₹1.8 L/yr - ₹4 L/yr

arrow icon 16% less
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₹2.2 L/yr - ₹4 L/yr

arrow icon 9% less
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Spicejet Customer Service Associate Salary

0 - 4 years exp. (8 salaries)

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₹2.1 L/yr - ₹3.5 L/yr

At par
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₹1.2 L/yr - ₹4 L/yr

arrow icon 3% more
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₹4.1 L/yr - ₹6.4 L/yr

arrow icon 72% more
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Bird Group Customer Service Associate Salary

1 - 5 years exp. (6 salaries)

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₹2.2 L/yr - ₹3 L/yr

arrow icon 7% less
Customer Service Associate salary at Air India ranges between ₹2.1 Lakhs to ₹3.5 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 10 latest salaries received from various employees of Air India.

Latest annual salaries shared by Air India Customer Service Associate in New Delhi

1mo ago
₹3.5 Lakhs
2 years exp.
3mo ago
₹2.8 Lakhs
5 years exp.
6mo ago
₹2.8 Lakhs
4 years exp.

Experience wise Air India Customer Service Associate salaries in New Delhi

Last Updated: 22 Feb 2025

Experience Avg Annual Salary
1 year (AmbitionBox Estimate)

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₹2.7 L/yr - ₹3.5 L/yr
2 years (AmbitionBox Estimate)

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₹2.7 L/yr - ₹3.4 L/yr
3 years (AmbitionBox Estimate)

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₹2.6 L/yr - ₹3.4 L/yr
4 years  (3 salaries)

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₹2.1 L/yr - ₹3 L/yr
5 years (AmbitionBox Estimate)

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₹2.6 L/yr - ₹3.3 L/yr

Similar Designation salaries in Air India

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₹1.8 L/yr - ₹6 L/yr
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₹3.5 L/yr - ₹11.5 L/yr
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₹2.5 L/yr - ₹6 L/yr
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₹2.36 L/yr - ₹3.27 L/yr
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₹3.05 L/yr - ₹5 L/yr

Salary related reviews for Air India

2.1

Rated by 3 employees for salary & benefits

Contractual

 · 

Aviation & Aerospace Department

5.0
  •  posted on 21 Nov 2023

5.0
 for  Salary and Benefits

Likes

Good and wanted to work more but unfortunately there was no hike in salary and position so left working after 13 years.learnt lot of things from seniors.was very tough task to handle the misconnection passenger and cancelled flights passenger.but liked to work under pressure.it was very challenging job.

read more
  • Salary - Excellent
  • +6 more

Dislikes

No increment and no appraisals.no compliments.no facilities.contractual job.no professionalism.

Customer Service Department

3.0
  •  posted on 24 Mar 2022

2.0
 for  Salary and Benefits

Likes

The work culture of the TATA SIA AIRLINES is wonderful as it is a open culture where you can know everything about the company. Also like about the ETHICS of the TATA GROUP

read more
  • Skill development - Excellent
  • +5 more

Dislikes

Just a one thing which Is not good is the staff salary they never entertain the staff salary growth as per his skills they entertain the YEARS OF EXPERIENCS instead of profitable skills.

read more
  • Salary - Poor

Other Department

5.0
  •  posted on 04 Dec 2020

3.0
 for  Salary and Benefits

Likes

Here my work is flight handling good to be in this platform during this covid-19

  • Skill development - Excellent
  • +2 more

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 3 years before which you cannot resign. On the job training is not given to new joinees

read more
  • Promotions - Poor
  • +1 more

Customer Success, Service & Operations Department

3.0
  •  posted on 14 Sep 2021

2.0
 for  Salary and Benefits

Likes

This job made me disciplined and used to work in any shift.

Dislikes

...ement doesn't address our issue rather forced us to work in hostile environment. Salary disbursement is very slow which demotivates any employee who needs money to sustain.

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  • Salary - Poor
  • +1 more

Aviation & Aerospace Department

5.0
  •  posted on 24 Apr 2021

5.0
 for  Salary and Benefits

Likes

Good work environment and culture. Teammates and Management are supportive.Company policies are good, appraisals are fair and they give fair salary hike every year.

read more
  • Salary - Excellent
  • +6 more

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow.

read more
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Air India Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Air India in New Delhi?
The average salary of a Customer Service Associate at Air India in New Delhi typically ranges from ₹2.1 Lakhs to ₹3.5 Lakhs per year, depending on experience (from 1 year to 5 years).

The top 10% of Customer Service Associate in New Delhi at Air India earn more than ₹3.3 Lakhs per year, and the top 1% earn over ₹3.5 Lakhs per year. Customer Service Associate Salaries at Air India can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10 Air India employees in India.
What is the estimated take home salary of a Customer Service Associate at Air India in New Delhi?
The estimated take-home salary of a Customer Service Associate at Air India in New Delhi typically ranges from ₹21,018 to ₹22,666 per month. This is based on the average salary range of ₹2.1 Lakhs to ₹3.5 Lakhs per year for employees with experience ranging from 1 year to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10 salaries received from various employees of Air India. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than Air India for Customer Service Associate in India?
British Airways ₹4.1 Lakhs to ₹6.4 Lakhs per year
InterGlobe Aviation ₹1.2 Lakhs to ₹4.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Air India, depending on the role and experience level.
What is the salary of a Customer Service Associate in companies similar to Air India in New Delhi?
The salary of a Customer Service Associate at companies similar to Air India in New Delhi varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Spicejet ₹2.1 Lakhs to ₹3.5 Lakhs per year
Air India Sats Airport Services ₹1.7 Lakhs to ₹4.0 Lakhs per year
Bird Group ₹2.2 Lakhs to ₹3.0 Lakhs per year
Jet Airways ₹2.2 Lakhs to ₹4.0 Lakhs per year
Bird Worldwide Flight Services ₹2.0 Lakhs to ₹3.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Associate at Air India in New Delhi?
The salary growth for a Customer Service Associate at Air India in New Delhi depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate in New Delhi can expect the following growth trajectory at Air India:

Experience Average Salary Range
1 year ₹2.7 Lakhs to ₹3.5 Lakhs per year
2 years ₹2.7 Lakhs to ₹3.4 Lakhs per year
3 years ₹2.6 Lakhs to ₹3.4 Lakhs per year
4 years ₹2.1 Lakhs to ₹3.0 Lakhs per year
and so on.

Tell us how to improve this page.

Air India Customer Service Associate salary in New Delhi ranges between ₹2.1 Lakhs to ₹3.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 10 Air India latest salaries received from various employees of Air India.