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Air India Ground Staff Interview Questions and Answers

Updated 10 Feb 2025

Air India Ground Staff Interview Experiences

7 interviews found

Ground Staff Interview Questions & Answers

user image Anonymous

posted on 10 Feb 2025

Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Aug 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Can you tell me about yourself? My name is Jahuruddin Ali. I am from North Lakhimpur. I have a complete HSLC exam My father name is Jahedul Islam My father is a farmer and my mother is a House wife.thank y...
  • Q2. What skills do you bring to this job?
  • Ans. 

    I bring strong communication skills, attention to detail, and a customer-focused mindset to this job.

    • Strong communication skills - able to effectively interact with passengers and colleagues

    • Attention to detail - ensuring accuracy in tasks such as checking in passengers and handling luggage

    • Customer-focused mindset - prioritizing the needs and satisfaction of passengers

  • Answered by AI

Ground Staff Interview Questions & Answers

user image Anonymous

posted on 23 Jun 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. How you about vistara air lines?
  • Ans. 

    Vistara Airlines is a premium full-service airline in India known for its excellent service and comfortable flying experience.

    • Vistara Airlines is a joint venture between Tata Sons and Singapore Airlines.

    • It is known for its luxurious cabins, delicious meals, and attentive staff.

    • Vistara offers a range of services including premium economy class and business class.

    • The airline has won several awards for its service and hos...

  • Answered by AI
  • Q2. Where are locations of vistara airlines?
  • Ans. 

    Vistara Airlines operates in various locations across India and internationally.

    • Vistara Airlines has domestic flights to major cities in India such as Delhi, Mumbai, Bangalore, etc.

    • Internationally, Vistara Airlines flies to destinations like Singapore, Dubai, Bangkok, etc.

    • Vistara Airlines has hubs at major airports like Indira Gandhi International Airport in Delhi and Chhatrapati Shivaji Maharaj International Airport i

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - To pay money for an security amount it's around 11000/-🙃

Ground Staff Interview Questions Asked at Other Companies

asked in Spicejet
Q1. What is customer service ? How would you handle clients ? What is ... read more
Q2. How will you handle an unhappy customers?
asked in Spicejet
Q3. How would you handle customer complaints?
Q4. What is the basic Knowledge of ground staff.
Q5. What is quality in Ground staff?

Ground Staff Interview Questions & Answers

user image Roshan Shabika

posted on 19 Jun 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in May 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. To know about the job
  • Q2. To know about the job details
Round 3 - One-on-one 

(1 Question)

  • Q1. And to know about the salary
Round 4 - One-on-one 

(1 Question)

  • Q1. If I selected where was my first work place
Round 5 - One-on-one 

(1 Question)

  • Q1. Mostly I want in Chennai

Ground Staff Interview Questions & Answers

user image Sadhna sahu

posted on 12 Feb 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I was interviewed in Jan 2024.

Round 1 - HR 

(1 Question)

  • Q1. Introduction, family background, ground staff related questions
Round 2 - One-on-one 

(1 Question)

  • Q1. Your work related questions and

Ground Staff Interview Questions & Answers

user image Diya kaur

posted on 31 Dec 2022

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Calling 

(8 Questions)

  • Q1. Main English is not well meeting is my nature is punctual and patients good listener smile any condition
  • Q2. Myself introduction and information my family information this interest
  • Q3. My hobbies my strength my weakness
  • Q4. My favourite fruits my favorite colors
  • Ans. 

    My favorite fruits are strawberries and mangoes, and my favorite colors are blue and green.

    • I love the sweetness of strawberries and the tropical flavor of mangoes.

    • Blue and green are calming colors that remind me of nature.

    • I enjoy wearing clothes and decorating my home with these colors.

  • Answered by AI
  • Q5. My house my good things
  • Q6. Maine to easily into the question because my communication is not well easily question and need to
  • Q7. My English is not well but I am try to improve my English I am loyalty for your industry and your
  • Q8. I need to this work I like to customer service

Interview Preparation Tips

Interview preparation tips for other job seekers - Ground Industries service ramp ground staff I like to brown service most like to as a m service

Ground Staff Interview Questions & Answers

user image J. K. Ivin Santhosh

posted on 6 Oct 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Air india and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About yourself? What have you done? Why you chose this job? Pay scale?
Round 3 - Aptitude Test 

You should be good with grammar.
Little bit of knowledge on aptitude like maths.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be fearless
Be bold while speaking. ( Like a cup of tea)
Make sure that you should not be confused. Be plain minded
This all will happen when you love yourself.

Ground Staff Interview Questions & Answers

user image Anonymous

posted on 18 Apr 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - Group Discussion 

Group of 7/10. HR will share one topic to discuss and we have to put our point forward.

Round 3 - One-on-one 

(1 Question)

  • Q1. Why should we hire you.
  • Ans. 

    I should be hired because of my strong communication skills, customer service experience, and ability to handle stressful situations.

    • I have excellent communication skills, both verbal and written.

    • I have previous experience in customer service roles, where I have successfully handled customer inquiries and resolved issues.

    • I am able to remain calm and composed in stressful situations, ensuring smooth operations and custo...

  • Answered by AI

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Aug 2018. There was 0 interview round.

Interview Preparation Tips

General Tips: Hello sir I am vikesh kumar
I belongs to bihar. Write now I live in Dwarka sector 19 with my family
I m fresher and I m pursuing graduation in sol du.
Thanks sir


Skills: Communication, Body Language, Problem Solving
Duration: <1 week

I applied via Recruitment Consultant and was interviewed in Sep 2018. There was 0 interview round.

Interview Preparation Tips

General Tips: I gave an interview and selected they asked me about an airport n how many airlines are there and name them and many other questions ect..and then I have got complete aviation training from air world aviation training institute but I didn't get any job still now.
Skills: Communication, Body Language, Leadership, Presentation Skills, Time Management
Duration: <1 week

I applied via Walk-in and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about yourself?
  • Q2.  Tell me about indigo?
  • Q3. What do you know about ground staff?eg customer service, ramp, security officer
  • Q4. What 3 things you can give to this company?
  • Q5. Why airlines industry?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well groomed(suit & tie would be great option), be confident while answering ( don't fumble), be 1hr before the interview timings be fluent while answering.
Contribute & help others!
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Air India Interview FAQs

How many rounds are there in Air India Ground Staff interview?
Air India interview process usually has 2-3 rounds. The most common rounds in the Air India interview process are One-on-one Round, Resume Shortlist and Group Discussion.
What are the top questions asked in Air India Ground Staff interview?

Some of the top questions asked at the Air India Ground Staff interview -

  1. How you about vistara air lin...read more
  2. Where are locations of vistara airlin...read more
  3. My favourite fruits my favorite col...read more
How long is the Air India Ground Staff interview process?

The duration of Air India Ground Staff interview process can vary, but typically it takes about less than 2 weeks to complete.

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Air India Ground Staff Interview Process

based on 11 interviews

2 Interview rounds

  • Resume Shortlist Round
  • One-on-one Round
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Air India Ground Staff Salary
based on 53 salaries
₹0.7 L/yr - ₹7 L/yr
26% more than the average Ground Staff Salary in India
View more details

Air India Ground Staff Reviews and Ratings

based on 25 reviews

4.4/5

Rating in categories

4.5

Skill development

4.3

Work-life balance

4.2

Salary

4.4

Job security

4.6

Company culture

4.1

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4.5

Work satisfaction

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