Bird Worldwide Flight Services Ground Staff Interview Questions and Answers

The Topic was given of Women Empowerment, you should only speak if you have an idea of what you are Speaking and why, do not speak unnecessary things, and always co-operate with your members,let them speak, do not correct others just add things,Speak wisely, be selective on your words

Q1. Tell me about yourself
Ans. Do not speak about your family, friends just tell them what you are capable of,tell them about your skills,your communication,your lessons from your life, Your school time skills, anything you are doing on daily basis to enhance your self and your surroundings.Your adaptability
Answered by Arvind Singh
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Q2. What are your strengths and weakness
Ans. This is the most common question in mostly interviews, to be honest I'll say be honest with them,do not make things and lie, they do not have problem with your strengths and weakness,the thing matters is what you are doing on daily basis to improve that and how much accept your mistakes
Answered by Arvind Singh
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Q3. Why do you want to join this company
Ans. Just reasearch the company before going for an interview , the achievements of the company, upcoming projects, current status
Answered by Arvind Singh
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Q4. What are your salary expectations
Ans. Do not be so open with them about your salary expectations, just turn the things up!!
Answered by Arvind Singh
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Q5. How will you survive in this company
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Q1. General knowlegee & out knowlege question
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Q2. General knowlege & out knowlege questit
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Q1. Tell me about yourself.
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Q2. I am sujit Yadav. My father name is prabhu Yadav & mother name is Radhika Yadav. I am study complet in 2012 in 12th pass.
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Q3. Yes, HR asked me any G. K question & my personal question in my life.
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It was good. They asked general questions about Aviation and personal questions

A case study was given which was pf medium level

Q1. Tell me something about your self. About SpiceJet. Why should be hire you. Where r u from recently.
Ans. I was tell all about my self and tell HR questions answers
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Q2. HR questions mention above.
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They was gave one topic and apeak about main points.

Bed prakash

Q1. What is customer service ? How would you handle clients ? What is customer satisfaction?
Ans. 
Customer service is the provision of assistance and support to customers before, during, and after a purchase or interaction.
• Customer service involves actively listening to customers and addressing their needs and concerns.

• It requires effective communication and problem-solving skills.

• Handling clients involves being friendly, patient, and empathetic.

• Customer satisfaction is the measure of how well a customer's expectat...read more
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Q2. How would you handle customer complaints?
Ans. 
I would listen to the customer, empathize with their situation, and offer a solution to resolve the issue.
• Listen actively to the customer's complaint and let them express their concerns fully.

• Empathize with the customer and acknowledge their frustration.

• Offer a solution to resolve the issue, such as a refund, exchange, or alternative option.

• Follow up with the customer to ensure their satisfaction and prevent future com
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