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Bird Worldwide Flight Services Passenger Service Executive Interview Questions and Answers

Updated 16 Feb 2024

Bird Worldwide Flight Services Passenger Service Executive Interview Experiences

5 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Write a eassy about ambition of my life
  • Q2. Introduction about yourself
  • Ans. 

    Passionate and customer-oriented Passenger Service Executive with 5 years of experience in providing exceptional service to airline passengers.

    • Experienced in handling passenger inquiries, complaints, and requests

    • Proficient in using airline reservation systems and handling ticketing procedures

    • Skilled in ensuring smooth boarding and disembarkation processes

    • Strong communication and problem-solving skills

    • Ability to remain ...

  • Answered by AI
  • Q3. Why should we hire you?
  • Ans. 

    I have excellent customer service skills, a strong attention to detail, and a passion for providing a positive passenger experience.

    • I have extensive experience in the customer service industry, where I have honed my communication and problem-solving skills.

    • I am highly organized and detail-oriented, ensuring that all passenger needs are met efficiently and effectively.

    • I am a team player and work well in fast-paced envir...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Talk 2 minutes about your ambition of my life
  • Ans. 

    My ambition in life is to become a successful Passenger Service Executive.

    • I have always been passionate about the aviation industry and providing excellent customer service.

    • I aim to enhance the travel experience for passengers by ensuring their comfort and satisfaction.

    • I aspire to work for a renowned airline and contribute to its growth and reputation.

    • I am dedicated to continuously improving my skills and knowledge in ...

  • Answered by AI
Round 4 - One-on-one 

(1 Question)

  • Q1. Personal interview
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Ok ok ok ok ok ok

Round 2 - Group Discussion 

India dream city was the topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice job platform

Passenger Service Executive Interview Questions Asked at Other Companies

Q1. If passanger is shouting on you then what is your reaction
Q2. What do you know about aviation
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

Tell us something about Aviation In India

Round 3 - Essay Writing 

(1 Question)

  • Q1. Write something about Festivals of india
Round 4 - One-on-one 

(2 Questions)

  • Q1. Personal Introduction
  • Q2. Thank you for giving me this opportunity. My Name is Sakshi Dipak Kasare. I am not and borough up in Mahad. I have done my schooling in Mahad only. I have completed my graduation in Bsc IT from pillas coll...

Interview Preparation Tips

Interview preparation tips for other job seekers - Try hard to search for the job you deserve. Enhance your skills. And try to achieve a better.

I was interviewed in Feb 2022.

Round 1 - Group Discussion 

They check English in written as well as they take Personal interview

Round 2 - One-on-one 

(1 Question)

  • Q1. Why aviation industry Previous job experience Family Details

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to work in aviation industry learn much more things from.tje company

Bird Worldwide Flight Services interview questions for designations

 Customer Service Executive

 (4)

 Airport Ground Staff

 (2)

 Customer Service Agent

 (2)

 Customer Service Associate

 (1)

 Customer Service Host

 (1)

 Ground Staff

 (2)

 Assistant Manager

 (1)

 Senior Officer

 (1)

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About yourself work experience
Round 3 - HR 

(1 Question)

  • Q1. Company information and other questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your best HR are very good they are Very soft spoken

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

There are a basic questions . Like math, English, science

Round 3 - Group Discussion 

There are lots of topics like online vs offline shopping, online vs offline classes

Round 4 - One-on-one 

(2 Questions)

  • Q1. About my resume and how you will manage a angry passanger
  • Q2. If passanger is shouting on you then what is your reaction
  • Ans. 

    I would remain calm, listen to the passenger's concerns, and try to address the issue professionally.

    • Remain calm and composed

    • Listen actively to the passenger's concerns

    • Apologize for any inconvenience caused

    • Try to resolve the issue or offer alternative solutions

    • Seek assistance from a supervisor if necessary

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Celebi Airport Services India Passenger Service Executive interview:
  • Online vs offline shopping
  • Dog vs cat
Interview preparation tips for other job seekers - Be confident 😌,be postive,and groom your self..
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - SM 

(1 Question)

  • Q1. Say about ur studies and experience
  • Ans. 

    I have a Bachelor's degree in Business Administration and 3 years of experience in customer service roles.

    • Bachelor's degree in Business Administration

    • 3 years of experience in customer service roles

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Based on aviation and maths

Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell about your self
  • Q2. Why do choose the job
  • Ans. 

    I choose this job because I enjoy helping others and have a passion for providing excellent customer service.

    • Passion for helping others

    • Enjoy providing excellent customer service

    • Opportunity to make a positive impact on customers' experiences

  • Answered by AI
  • Q3. Who is customer
  • Ans. 

    A customer is an individual or organization that purchases goods or services from a business.

    • Customers can be individuals or businesses

    • Customers provide revenue for the business

    • Customer satisfaction is important for business success

    • Examples: A person buying a coffee at a cafe, a company purchasing office supplies

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. What's your qualification
  • Ans. 

    I have a Bachelor's degree in Business Administration with a focus on customer service.

    • Bachelor's degree in Business Administration

    • Specialization in customer service

    • Relevant coursework in communication and problem-solving

    • Previous experience in customer service roles

  • Answered by AI
  • Q2. Salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - Do confidential answer and know about your job profile.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me something about yourself Are u comfortable in hindi as well About my family Am I ready to relocate and working in shifts
  • Q2. About my family
  • Q3. Comfortable in shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - You should give it a try its easy and smooth process
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Prime minister and Chief Minister

Round 2 - One-on-one 

(4 Questions)

  • Q1. Tell Me about yourself
  • Q2. Can You speak hindi
  • Ans. 

    Yes, I am fluent in Hindi and can communicate effectively in both English and Hindi.

    • Fluent in Hindi language

    • Able to communicate effectively in both English and Hindi

    • Can assist Hindi-speaking customers with their queries and concerns

  • Answered by AI
  • Q3. Tell me Something about AISATS
  • Ans. 

    AISATS is a joint venture company between Air India and SATS Ltd, providing ground handling services at major airports in India.

    • AISATS offers a wide range of services including passenger handling, ramp handling, cargo handling, and aircraft maintenance.

    • The company operates at airports such as Delhi, Mumbai, Bengaluru, and Hyderabad.

    • AISATS is known for its efficient and reliable services in the aviation industry.

    • The com...

  • Answered by AI
  • Q4. Your Skills and Experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be Clear with your answers and don’t fumble. Clear vocabulary is a must
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Bird Worldwide Flight Services Interview FAQs

How many rounds are there in Bird Worldwide Flight Services Passenger Service Executive interview?
Bird Worldwide Flight Services interview process usually has 3 rounds. The most common rounds in the Bird Worldwide Flight Services interview process are One-on-one Round, Group Discussion and Resume Shortlist.

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Bird Worldwide Flight Services Passenger Service Executive Interview Process

based on 4 interviews

2 Interview rounds

  • Resume Shortlist Round
  • One-on-one Round
View more

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Bird Worldwide Flight Services Passenger Service Executive Salary
based on 133 salaries
₹1.8 L/yr - ₹3.5 L/yr
5% less than the average Passenger Service Executive Salary in India
View more details

Bird Worldwide Flight Services Passenger Service Executive Reviews and Ratings

based on 32 reviews

2.4/5

Rating in categories

3.2

Skill development

2.2

Work-life balance

2.1

Salary

2.3

Job security

2.2

Company culture

1.8

Promotions

2.1

Work satisfaction

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