Passenger Service Executive Interview Questions and Answers

I would remain calm, listen to the passenger's concerns, and try to address the issue professionally.

• Remain calm and composed

• Listen actively to the passenger's concerns

• Apologize for any inconvenience caused

• Try to resolve the issue or offer alternative solutions

• Seek assistance from a supervisor if necessary

Aviation involves the operation of aircraft for transportation, communication, and other purposes.

• Aviation includes commercial airlines, private aviation, military aviation, and general aviation.

• It involves various roles such as pilots, flight attendants, air traffic controllers, and ground staff.

• Aviation regulations are set by organizations like the Federal Aviation Administration (FAA) in the United States.

• Technological advancements in aviation have led to improvements in s...read more