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Jet Airways

Compare

4.6

based on 1k Reviews

Filter reviews by

Jet Airways Customer Service Associate Reviews

based on 23 reviews

Updated 29 May, 2024

Overall Rating

4.6/5

How AmbitionBox ratings work?

Category Ratings

4.5

Skill development

4.4

Company culture

4.3

Work Satisfaction

4.2

Salary & Benefits

4.1

Work-Life balance

4.1

Promotions/Appraisal

3.9

Job Security

Top Mentions in Jet Airways Customer Service Associate Reviews

23 reviews found

Sort by: Popular

Customer Service Associate in Mumbai

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 10 Jun 2023

Likes

All good nothing dislike

Dislikes

Management not good at all

Customer Service Associate in Mumbai

Full Time

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 01 Mar 2020

Likes

EXCELLENT TO WORK LEARNED A LOT FROM JET STILL AWAITING FOR ITS RESTART

Dislikes

GREAT WORK EXPERIENCE STILL WILLING TO WORK

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Associate in New Delhi

Full Time

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 29 May 2024

Likes

I likedeverything the benefits n perks I have got.

Dislikes

I liked nothing but rather I learned new things.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Chennai

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 24 Jan 2023

Likes

Professional services

Dislikes

Salary problem

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in New Delhi

Full Time

Ground Staff Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 13 Sep 2018

Likes

best in its class lovely people lovely atmosphere loved to be there

Dislikes

nothing

Work Details

full of fun

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mumbai

Full Time

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 23 Jul 2023

Likes

Good working culture

Dislikes

Need to stop long briefing everyday

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Associate in Goa

Tourism Services Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 31 Jul 2020

Likes

Its a excellent company to work with. Used to get salary on time and every year increament the salary and bonus once in a year. Would love to see Jet Airways fly again and be a part of it.

Dislikes

The management.

Work Details

Learning every day something new.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Jet Airways.

Customer Service Associate

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 03 May 2019

Likes

Am lucky to get a job in jetairways. It's best flatform for the starters. I liked the overall work experience there. All the managers are encouraging and helping us to learn new things. Frankly saying am don't want to leave jet but it is sad to leave because of temporary closure of the comapny. But still I have a hope that jet will come back and rising sun will rise again

Dislikes

I like jet I don't have any negative opinion

Work Details

Am working as a ground staff we need to check in, baggage scanning and boarding of the guest

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Customer Service Associate in Mumbai

Sr.csa Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 May 2019

Likes

Very supportive company no words to explain all facilities are given to staff. Taking good care of staff.

Dislikes

There is nothing yet which has disappointed me for jet airways.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves International Travel.

Customer Service Associate in Head office in Mumbai

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 Apr 2022

Likes

The brand itself says it all 👍👌

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Associate in Mumbai

Airport services Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 19 Jun 2019

Likes

Being a aviation industry it's a good work environment to have direct contact with customers.

Dislikes

Less job security.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in BKC

Accounting Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 May 2022

Likes

Secured n Reliable job Good Environment Supportive staff n management Cafeteria to chill at times

Dislikes

Nothing everything is good n positive Yes Career growth is little slow

Work Details

Yes intersting job Learnt many skills Luved the atmosphere n overall very accommodating staff n seniors

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Free tickets to travel for you n family

Customer Service Associate in Guwahati

Airport Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 May 2019

Likes

It was a great experience working with Jet Airways

Dislikes

Nothing noticed

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Associate

Airport Service Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 11 Dec 2018

Likes

Nothing much just had a few good friend. N casual chat once in a blue moon. And salary on time

Dislikes

It's very much difficult to work in shift. Handling hundreds of guest and management pressure is very worst. Growth is very slow. Don't expect lot

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Associate in Bangalore / Bengaluru

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 31 Oct 2019

Likes

Gud management

Dislikes

Timings

Work Details

Counters and VVIP Handling

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Pune

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 07 May 2021

Likes

free passage

Dislikes

work presseure

Work Details

customer service

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

free tickets around world

Customer Service Associate in Mumbai

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 04 Dec 2018

Likes

Nothing

Dislikes

Nothing

Work Details

Excellent

Work days: Rotational Shift (Flexible Timings)

Employee Benefits

There are many perks

Customer Service Associate in Gurgaon / Gurugram

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 06 Feb 2022

Likes

Unity is there

Dislikes

Nothing

Customer Service Associate in Mumbai

Flight & Airport Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 18 Aug 2018

Likes

Nothing

Dislikes

No job security

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Hyderabad / Secunderabad

Checking Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 24 Jul 2020

Likes

Working with jet airways is my dream and i achieved it im happy that i've learned many things it was a really nice team and atmosphere everything was really good and attractive all the time

Dislikes

It got shutdown so i felt bad

Work Details

Very good

Work timings: Flexible Timings

Work related travel: This is a desk job.

Top trending discussions

View All

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 23 Jet Airways reviews submitted by Jet Airways employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Jet Airways is the right company for you. 100% of employees repor...Read more