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Jet Airways

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4.6

based on 1.1k Reviews

Video summary

Filter reviews by

Jet Airways Customer Service Associate Mumbai Reviews

Updated 23 Jul, 2023

Overall Rating

4.4/5

based on 8 reviews

Rating distribution

4 (50.0%)

2 (25.0%)

1 (12.5%)

0 (0%)

Category Ratings

4.2

Company culture

4.2

Salary

4.2

Skill development

4.2

Promotions

4.0

Work satisfaction

3.8

Work-life balance

3.7

Job security

What employees say about Jet Airways?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

100% employees reported

Flexible timing

57% employees reported

International travel

29% employees reported

View more detailed insights

Gender based rating

4.1

Rated by Women

4 reviews

4.6

Rated by Men

3 reviews

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8 reviews found

Sort by: Popular

Customer Service Associate in Mumbai

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Jun 2023

Likes

All good nothing dislike

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Management not good at all

Customer Service Associate in Mumbai

Full Time

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Mar 2020

Likes

EXCELLENT TO WORK LEARNED A LOT FROM JET STILL AWAITING FOR ITS RESTART

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

GREAT WORK EXPERIENCE STILL WILLING TO WORK

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mumbai

Full Time

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Jul 2023

Likes

Good working culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Need to stop long briefing everyday

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Associate in Mumbai

Sr.csa Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 May 2019

Likes

Very supportive company no words to explain all facilities are given to staff. Taking good care of staff.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing yet which has disappointed me for jet airways.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves International Travel.

Customer Service Associate in Mumbai

Airport services Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 19 Jun 2019

Likes

Being a aviation industry it's a good work environment to have direct contact with customers.

Skill development - Good
Promotions - Good

Dislikes

Less job security.

Job security - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Mumbai

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 04 Dec 2018

Likes

Nothing

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Company culture - Excellent

Dislikes

Nothing

Work-life balance - Poor

Work Details

Excellent

Work days: Rotational Shift (Flexible Timings)

Employee Benefits

There are many perks

Customer Service Associate in Mumbai

Flight & Airport Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 18 Aug 2018

Likes

Nothing

Dislikes

No job security

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Jet Airways.

Customer Service Associate in Mumbai

Ground Services Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 23 Mar 2019

Likes

No.

Dislikes

Hectic working hours.

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Learning but hectic.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

View All

From PIP to Promotion – The Greatest Jugaad Story Ever!

Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇

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Jet Airways Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Jet Airways reviews submitted by Jet Airways employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Jet Airways is the right company for you. 100% of employees report...Read more