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I appeared for an interview in Nov 2020.
posted on 25 Jun 2021
Customer service is providing assistance and support to customers to ensure their satisfaction and resolve their issues.
Customer service involves actively listening to customers and understanding their needs.
It requires effective communication skills to provide clear and concise information.
Customer service agents should be knowledgeable about the products or services they are supporting.
Problem-solving skills are esse...
posted on 7 Jul 2021
I applied via Walk-in and was interviewed in Jun 2021. There were 3 interview rounds.
posted on 15 Feb 2022
I applied via Referral and was interviewed in Jan 2022. There were 2 interview rounds.
posted on 3 Jan 2023
I applied via Walk-in and was interviewed before Jan 2022. There were 4 interview rounds.
Basic knowledge related to aviation sector
posted on 23 Sep 2023
Is higher studies is compulsory or not
My area of interest lies in providing exceptional customer service and finding solutions to customer issues.
I am passionate about helping customers and ensuring their satisfaction.
I enjoy problem-solving and finding creative solutions to customer inquiries.
I have a strong attention to detail and strive to exceed customer expectations.
I am constantly seeking ways to improve the customer experience and streamline process...
posted on 12 Feb 2024
BWFS stands for Base Workforce Support. It is a company that provides ground handling services to airports worldwide.
BWFS is a global provider of ground handling services.
They offer a range of services including passenger handling, baggage handling, and ramp handling.
They have operations in various airports around the world.
BWFS ensures smooth operations and efficient services for airlines and passengers.
They have a te...
BWFS stands for Baggage Weight and Balance System in aviation.
BWFS is a system used to calculate the weight and balance of baggage on an aircraft.
It ensures that the weight distribution of the baggage is within safe limits for the aircraft's performance.
The system takes into account factors such as the weight of the baggage, the position of the baggage in the aircraft, and the aircraft's center of gravity.
By accurately...
posted on 25 May 2022
I applied via Campus Placement and was interviewed in Nov 2021. There were 3 interview rounds.
If passenger want window seat and you have only aisle seat than how u can handle it
posted on 1 Jul 2023
I applied via Walk-in and was interviewed in Jun 2023. There were 3 interview rounds.
Know about the CSA and how to solve the problems of passengers
Airport security refers to the measures put in place to ensure the safety and security of passengers, staff, and aircraft at airports.
Includes screening of passengers and luggage for prohibited items
Use of metal detectors, X-ray machines, and body scanners
Security personnel patrolling airport premises
Implementation of access control measures
Random security checks and bag searches
Collaboration with law enforcement agenc
BWFS handles approximately 500 flights per day, including airlines such as Delta, United, and American.
BWFS handles around 500 flights daily
Some of the airlines handled by BWFS include Delta, United, and American
based on 1 interview
Interview experience
Customer Service Agent
126
salaries
| ₹3.3 L/yr - ₹10 L/yr |
Cabin Attendant
98
salaries
| ₹8.4 L/yr - ₹30 L/yr |
Cabin Crew
82
salaries
| ₹7 L/yr - ₹27.9 L/yr |
Customer Service Executive
67
salaries
| ₹4 L/yr - ₹9 L/yr |
Flight Attendant
43
salaries
| ₹7.9 L/yr - ₹25 L/yr |
Emirates Airlines
Etihad Airways
Air India
InterGlobe Aviation