Air India Sats Airport Services Customer Service Associate Interview Questions and Answers

Q1. They won't ask you anything serious. How do you deal with customers, calls, etc.
Add your answer
Q2. Don't worry about it
Add your answer

Q1. Can you describe the profile of your previous company and your role there?
Ans. 
I worked at a fast-paced retail company as a Customer Service Associate.
• Assisted customers with product inquiries and issues

• Processed returns and exchanges

• Handled customer complaints and resolved issues

• Collaborated with other departments to ensure customer satisfaction
Answered by AI
Add your answer
Q2. What is your experience in the travel industry, and how extensive is your knowledge in this field?
Ans. 
I have 3 years of experience in the travel industry, specializing in booking flights, hotels, and car rentals.
• Worked as a travel agent for a major agency, handling customer inquiries and bookings

• Familiar with various booking platforms and systems such as Sabre and Amadeus

• Assisted customers with itinerary planning, visa requirements, and travel insurance options
Answered by AI
Add your answer

Q1. Highest qualifications, related knowledge to airport services and flight services
Add your answer

Basic knowledge related to aviation sector

Q1. General knowledge and communication skills test
Add your answer

Feminist movement describe it's impact

Choose from 3 topics according to your choice