Add office photos
Employer?
Claim Account for FREE

Air India Sats Airport Services

3.7
based on 841 Reviews
Video summary

Working at Air India Sats Airport Services

Company Summary

AISATS provides comprehensive ground and cargo handling services at major Indian airports, focusing on improving airport service quality and operational efficiency.

Overall Rating

3.7/5
based on 841 reviews
highly rated categories
5% below
industry average
highly rated categories
Critically rated for

Promotions, Salary, Work satisfaction

Work Policy
Work from office
Work from office
86% employees reported
Rotational Shift
Rotational Shift
61% employees reported
Flexible timing
Flexible timing
58% employees reported
No travel
No travel
60% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
47 employees reported
Office cab/shuttle
Office cab/shuttle
39 employees reported
Health insurance
Health insurance
27 employees reported
Cafeteria
Cafeteria
12 employees reported
View all benefits

About Air India Sats Airport Services

Founded in2010 (15 yrs old)
India Employee Count10k-50k
Global Employee Count--
India HeadquartersMumbai, Maharashtra, India
Office Locations
--
Websiteaisats.in
Primary Industry
Are you managing Air India Sats Airport Services's employer brand? To edit company information,
claim this page for free
View in video summary
AISATS is a 50:50 joint venture between Air India Limited, and SATS Limited, a leading gateway services and food solutions provider in Asia. As part of the Indian Government's initiative to upgrade its airports to world-class facilities and attract more airlines to fly into India, AISATS was formed with the vision to provide world-class airport services in ground and cargo handling that exceed customers’ expectations. Since the start of its operations in 2008, AISATS has provided hassle-free and comprehensive solutions to its customer airlines in international airports at Bengaluru, Delhi, Hyderabad, Mangalore and Trivandrum. Currently employing over 7,000 staff, AISATS offers end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo. In the past year, AISATS’ Cargo Airfreight Terminal in Bengaluru won the “Air Cargo Terminal Operator” for the 4th year running from the Indian Chamber of Commerce. AISATS’ customers also won various “best performing” station awards from their respective HQs as well. AISATS is ISAGO (IATA Safety Audit for Ground Operations) and ISO 9001:2008 certified.
Mission: AISATS aims to be the best handling agent providing world class airport ground & cargo handling services, giving value to stakeholders.
Vision: AISATS is the premier airport services company in India. We are driven by our passion to provide world class airport services in ground and cargo handling that exceed customers' expectation. Our employees, partners and associates are able to perform to their full potential, creating sustainable value to stakeholders. AISATS recognises and honours its social and environmental responsibilities in the localities where it operates.
Managing your company's employer brand?
Claim this Company Page for FREE

Air India Sats Airport Services Ratings

based on 841 reviews

Overall Rating

3.7/5
How AmbitionBox ratings work?
5
393
4
179
3
126
2
44
1
99

Category Ratings

3.7

Skill development

3.6

Job security

3.4

Company culture

3.4

Work-life balance

3.3

Work satisfaction

3.1

Salary

3.0

Promotions

Air India Sats Airport Services is rated 3.7 out of 5 stars on AmbitionBox, based on 841 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Air India Sats Airport Services
based on 729 reviews
3.5
Rated by 202 Women
Rated 3.5 for Job security and 3.5 for Skill development
3.8
Rated by 527 Men
Rated 3.8 for Skill development and 3.6 for Job security

Work Policy at Air India Sats Airport Services

based on 103 reviews in last 6 months
Work from office
86%
Permanent work from home
7%
Hybrid
7%

Air India Sats Airport Services Reviews

Top mentions in Air India Sats Airport Services Reviews

+ 5 more

Compare Air India Sats Airport Services with Similar Companies

Air India Sats Airport Services
Spicejet
Change Company
Air India
Change Company
InterGlobe Aviation
Change Company
Overall Rating
3.7/5
based on 841 reviews
3.6/5
based on 1.1k reviews
3.7/5
based on 1.3k reviews
3.6/5
based on 2.7k reviews
Highly Rated for
No highly rated category
No highly rated category
No highly rated category
No highly rated category
Critically Rated for
Promotions
Salary
Work satisfaction
Salary
Promotions
Job security
Promotions
Salary
Promotions
Work-life balance
Primary Work Policy
Work from office
86% employees reported
Work from office
85% employees reported
Work from office
90% employees reported
Work from office
90% employees reported
Rating by Women Employees
3.5
Good
rated by 202 women
3.6
Good
rated by 296 women
3.6
Good
rated by 355 women
3.6
Good
rated by 811 women
Rating by Men Employees
3.8
Good
rated by 527 men
3.5
Good
rated by 704 men
3.7
Good
rated by 847 men
3.5
Good
rated by 1.7k men
Job security
3.6
Good
3.3
Average
3.7
Good
3.6
Good
View more

Air India Sats Airport Services Salaries

Air India Sats Airport Services salaries have received with an average score of 3.1 out of 5 by 841 employees.

Customer Service Executive

(432 salaries)
Unlock
₹1 L/yr - ₹5 L/yr

Customer Service Agent

(149 salaries)
Unlock
₹1.2 L/yr - ₹4 L/yr

Customer Service Associate

(102 salaries)
Unlock
₹1.4 L/yr - ₹4 L/yr

Senior Customer Service Executive

(46 salaries)
Unlock
₹2.4 L/yr - ₹4.5 L/yr

Ramp Service Agent

(42 salaries)
Unlock
₹1.5 L/yr - ₹4.6 L/yr

Customer Service Supervisor

(32 salaries)
Unlock
₹3 L/yr - ₹5 L/yr

Airport Ground Staff

(30 salaries)
Unlock
₹0.5 L/yr - ₹5.3 L/yr

Duty Manager

(29 salaries)
Unlock
₹4 L/yr - ₹6.3 L/yr

C.S.A

(28 salaries)
Unlock
₹1 L/yr - ₹5.2 L/yr

Ground Staff

(26 salaries)
Unlock
₹1.2 L/yr - ₹6.1 L/yr

Air India Sats Airport Services Jobs

Popular Designations Air India Sats Airport Services Hires for
Data Analyst
Create job alerts

Compare Air India Sats Airport Services with

Boeing Logo
Boeing
3.9
Qatar Airways Logo
Qatar Airways
3.9
Airports Authority of India Logo
Airports Authority of India
4.3
Bangalore International Airport Logo
Bangalore International Airport
4.4
AirAsia Logo
AirAsia
3.6
GE Aviation Logo
GE Aviation
4.2
Dnata Logo
Dnata
3.6
Emirates Airlines Logo
Emirates Airlines
3.9
British Airways Logo
British Airways
3.1
AISATS Logo
AISATS
3.6
Celebi Delhi Cargo Terminal Management Logo
Celebi Delhi Cargo Terminal Management
4.1
Etihad Airways Logo
Etihad Airways
4.1
Saudi Arabian Airlines Logo
Saudi Arabian Airlines
4.1
Menzies Aviation Bobba Logo
Menzies Aviation Bobba
3.8
Blue Dart Aviation Logo
Blue Dart Aviation
4.0
United Airlines Logo
United Airlines
4.0
Kingfisher Airlines Logo
Kingfisher Airlines
4.6
Wings Brand Activation Logo
Wings Brand Activation
4.0
Gvk Power & Infrastructure Logo
Gvk Power & Infrastructure
4.0
InterGlobe Enterprises Logo
InterGlobe Enterprises
4.0
Edit your company information by claiming this page

Contribute & help others!

You can choose to be anonymous

Companies Similar to Air India Sats Airport Services

InterGlobe Aviation Logo
InterGlobe Aviation
Airlines / Aviation / Aerospace, Aviation
3.6
 • 2.7k reviews
Air India Logo
Air India
Airlines / Aviation / Aerospace, Aviation
3.7
 • 1.3k reviews
Spicejet Logo
Spicejet
Airlines / Aviation / Aerospace, Travel & Tourism / Hospitality, Aviation
3.6
 • 1.1k reviews
Boeing Logo
Boeing
Airlines / Aviation / Aerospace, Manufacturing, Aviation
3.9
 • 591 reviews
Qatar Airways Logo
Qatar Airways
Airlines / Aviation / Aerospace, Aviation
3.9
 • 572 reviews
Airports Authority of India Logo
Airports Authority of India
Airlines / Aviation / Aerospace, Aviation
4.3
 • 518 reviews
Bangalore International Airport Logo
Bangalore International Airport
Travel & Tourism / Hospitality, Aviation
4.4
 • 320 reviews
AirAsia Logo
AirAsia
Airlines / Aviation / Aerospace, Aviation
3.6
 • 275 reviews
GE Aviation Logo
GE Aviation
Airlines / Aviation / Aerospace, Defence & Aerospace, Aviation
4.2
 • 240 reviews
Dnata Logo
Dnata
Aviation
3.6
 • 233 reviews
Emirates Airlines Logo
Emirates Airlines
Airlines / Aviation / Aerospace, Urban Transport, Aviation
3.9
 • 214 reviews
British Airways Logo
British Airways
Airlines / Aviation / Aerospace, Aviation
3.1
 • 205 reviews

Air India Sats Airport Services FAQs

When was Air India Sats Airport Services founded?
Air India Sats Airport Services was founded in 2010. The company has been operating for 15 years primarily in the Aviation sector.
Where is the Air India Sats Airport Services headquarters located?
Air India Sats Airport Services is headquartered in Mumbai, Maharashtra.
How many employees does Air India Sats Airport Services have in India?
Air India Sats Airport Services currently has more than 14,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Air India Sats Airport Services based on the number of reviews submitted on AmbitionBox.
Does Air India Sats Airport Services have good work-life balance?
Air India Sats Airport Services has a work-life balance rating of 3.4 out of 5 based on 800+ employee reviews on AmbitionBox. 32% employees rated Air India Sats Airport Services 3 or below, while 68% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Air India Sats Airport Services work-life balance reviews for more details
Is Air India Sats Airport Services good for career growth?
Career growth at Air India Sats Airport Services is rated as moderate, with a promotions and appraisal rating of 3.0. 32% employees rated Air India Sats Airport Services 3 or below, while 68% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Air India Sats Airport Services promotions/appraisals reviews for more detailed insights.
What are the cons of working in Air India Sats Airport Services?
Working at Air India Sats Airport Services does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, salary & benefits and work satisfaction, based on 800+ employee reviews on AmbitionBox.
Air India Sats Airport Services Overview
Stay ahead in your career. Get AmbitionBox app
qr-code
Helping over 1 Crore job seekers every month in choosing their right fit company
75 Lakh+

Reviews

5 Lakh+

Interviews

4 Crore+

Salaries

1 Cr+

Users/Month

Contribute to help millions

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2024 Info Edge (India) Ltd.

Follow us
  • Youtube
  • Instagram
  • LinkedIn
  • Facebook
  • Twitter