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Air India Sats Airport Services

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3.7

based on 776 Reviews

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Air India Sats Airport Services Customer Service Agent Interview Questions and Answers

Updated 11 Jul 2022

Air India Sats Airport Services Customer Service Agent Interview Experiences

1 interview found

Customer Service Agent Interview Questions & Answers

user image Anonymous

posted on 11 Jul 2022

I applied via Job Portal and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Group Discussion 

Simply they gives you topic and you have to give views regarding this in .

Round 2 - One-on-one 

(1 Question)

  • Q1. Regarding company, introduction,some questions regarding your work
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be polite, confident,make eye contact and listen more and don't speak more if you don't know.

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Interview questions from similar companies

Customer Service Agent Interview Questions & Answers

Qatar Airways user image Mohit Gorani

posted on 9 Dec 2022

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Company Website and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about your work profile ?
  • Ans. 

    I have worked as a Customer Service Agent for the past 5 years, assisting customers with their inquiries and resolving issues.

    • Provided excellent customer service by addressing customer inquiries and concerns

    • Resolved customer complaints and issues in a timely and satisfactory manner

    • Assisted customers with product information, troubleshooting, and order processing

    • Maintained accurate records of customer interactions and t...

    • Answered by AI
    Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Do you know about Job description ?
  • Ans. 

    Yes, I am familiar with the job description for a Customer Service Agent.

    • A Customer Service Agent is responsible for providing assistance and support to customers.

    • They handle inquiries, complaints, and requests from customers through various communication channels.

    • They strive to ensure customer satisfaction by resolving issues and providing accurate information.

    • Customer Service Agents may also be responsible for proces...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident , read about company and JD before appearing for interview. I would say be honest and transparent.

Customer Service Agent Interview Questions & Answers

InterGlobe Aviation user image Anonymous

posted on 1 Apr 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why should we hire you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Self introduction -
Your skills

Customer Service Agent Interview Questions & Answers

Airports Authority of India user image Anonymous

posted on 16 May 2022

I applied via Naukri.com and was interviewed before May 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What's your carrier plan
  • Ans. My plan is work at airport customer service agent
    • Answered Anonymously
    Add your answer
  • Q2. What about your family
  • Ans. It's small family , and it's my world . Respect it and love more.
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Topics to prepare for Airports Authority of India Customer Service Agent interview:
  • Airport
  • business
  • Airport ground staff
  • Travell agency
  • Traveling
  • Anything related to airport job
Interview preparation tips for other job seekers - Don't lose your hope for carrier opportunities. Never down .try again and again

Customer Service Agent Interview Questions & Answers

Spicejet user image Anonymous

posted on 2 Feb 2022

I applied via Job Portal and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - Walkin 

(2 Questions)

  • Q1. Tell me something about your self
    • Add your answer
  • Q2. Tell me about your experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - 1 st round personal interview
2 nd work related questions

Customer Service Agent Interview Questions & Answers

Qatar Airways user image Anonymous

posted on 17 Aug 2021

Interview Questionnaire 

3 Questions

  • Q1. Tell us about yourself.
    • View 1 more answer
  • Q2. What is your experience and what was the job role.
    • Add your answer
  • Q3. Tell us one thing that is very important to deliver the excellent customer service.
  • Ans. 

    Empathy is crucial for delivering excellent customer service.

    • Listen actively to customers and acknowledge their concerns.

    • Put yourself in the customer's shoes to understand their perspective.

    • Show genuine concern and offer personalized solutions.

    • Apologize sincerely for any mistakes or inconveniences caused.

    • Follow up with customers to ensure their satisfaction.

    • Train and empower employees to handle difficult situations wit

    • Answered by AI
    Add your answer

Customer Service Agent Interview Questions & Answers

InterGlobe Aviation user image Anonymous

posted on 1 Apr 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why should we hire you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Self introduction -
Your skills

Customer Service Agent Interview Questions & Answers

Airports Authority of India user image Anonymous

posted on 16 May 2022

I applied via Naukri.com and was interviewed before May 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What's your carrier plan
  • Ans. My plan is work at airport customer service agent
    • Answered Anonymously
    Add your answer
  • Q2. What about your family
  • Ans. It's small family , and it's my world . Respect it and love more.
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Topics to prepare for Airports Authority of India Customer Service Agent interview:
  • Airport
  • business
  • Airport ground staff
  • Travell agency
  • Traveling
  • Anything related to airport job
Interview preparation tips for other job seekers - Don't lose your hope for carrier opportunities. Never down .try again and again

Customer Service Agent Interview Questions & Answers

Spicejet user image Anonymous

posted on 2 Feb 2022

I applied via Job Portal and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - Walkin 

(2 Questions)

  • Q1. Tell me something about your self
    • Add your answer
  • Q2. Tell me about your experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - 1 st round personal interview
2 nd work related questions

Customer Service Agent Interview Questions & Answers

Qatar Airways user image Anonymous

posted on 22 Sep 2021

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident ,be fluent,tell them everything you know about customer services
More about working at Air India Sats Airport Services

Air India Sats Airport Services Interview FAQs

How many rounds are there in Air India Sats Airport Services Customer Service Agent interview?
Air India Sats Airport Services interview process usually has 2 rounds. The most common rounds in the Air India Sats Airport Services interview process are Group Discussion and One-on-one Round.
How to prepare for Air India Sats Airport Services Customer Service Agent interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Air India Sats Airport Services. The most common topics and skills that interviewers at Air India Sats Airport Services expect are hrd, Aviation, Computer Application, Interpersonal Skills and Operations.

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Air India Sats Airport Services Customer Service Agent Salary
based on 163 salaries
₹1.2 L/yr - ₹4 L/yr
19% less than the average Customer Service Agent Salary in India
View more details

Air India Sats Airport Services Customer Service Agent Reviews and Ratings

based on 65 reviews

4.0/5

Rating in categories

4.3

Skill development

3.4

Work-Life balance

3.0

Salary & Benefits

3.6

Job Security

3.8

Company culture

3.2

Promotions/Appraisal

3.8

Work Satisfaction

Explore 65 Reviews and Ratings
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