Add office photos
Filter interviews by
InterGlobe Aviation Customer Service Agent Interview Questions and Answers
InterGlobe Aviation Customer Service Agent Interview Experiences
1 interview found
I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.
(1 Question)
- Q1. Why should we hire you
Interview Preparation Tips
Your skills
Top trending discussions
Interview questions from similar companies
Customer Service Agent Interview Questions & Answers
Qatar Airways
Mohit Gorani
posted on 9 Dec 2022
I applied via Company Website and was interviewed in Jun 2022. There were 3 interview rounds.
(1 Question)
- Q1. Tell me something about your work profile ?
- Ans.
I have worked as a Customer Service Agent for the past 5 years, assisting customers with their inquiries and resolving issues.
Provided excellent customer service by addressing customer inquiries and concerns
Resolved customer complaints and issues in a timely and satisfactory manner
Assisted customers with product information, troubleshooting, and order processing
Maintained accurate records of customer interactions and t...
(1 Question)
- Q1. Do you know about Job description ?
- Ans.
Yes, I am familiar with the job description for a Customer Service Agent.
A Customer Service Agent is responsible for providing assistance and support to customers.
They handle inquiries, complaints, and requests from customers through various communication channels.
They strive to ensure customer satisfaction by resolving issues and providing accurate information.
Customer Service Agents may also be responsible for proces...
Interview Preparation Tips
Customer Service Agent Interview Questions & Answers
Air India Sats Airport Services
Anonymous
posted on 11 Jul 2022
I applied via Job Portal and was interviewed in Jan 2022. There were 2 interview rounds.
Simply they gives you topic and you have to give views regarding this in .
(1 Question)
- Q1. Regarding company, introduction,some questions regarding your work
Interview Preparation Tips
Customer Service Agent Interview Questions & Answers
Airports Authority of India
Anonymous
posted on 16 May 2022
I applied via Naukri.com and was interviewed before May 2021. There was 1 interview round.
(2 Questions)
- Q1. What's your carrier plan
- Ans. My plan is work at airport customer service agent
- Q2. What about your family
- Ans. It's small family , and it's my world . Respect it and love more.
Interview Preparation Tips
- Airport
- business
- Airport ground staff
- Travell agency
- Traveling
- Anything related to airport job
I applied via Job Portal and was interviewed before Feb 2021. There was 1 interview round.
(2 Questions)
- Q1. Tell me something about your self
- Q2. Tell me about your experience
Interview Preparation Tips
2 nd work related questions
Interview Questionnaire
3 Questions
- Q1. Tell us about yourself.
- Q2. What is your experience and what was the job role.
- Q3. Tell us one thing that is very important to deliver the excellent customer service.
- Ans.
Empathy is crucial for delivering excellent customer service.
Listen actively to customers and acknowledge their concerns.
Put yourself in the customer's shoes to understand their perspective.
Show genuine concern and offer personalized solutions.
Apologize sincerely for any mistakes or inconveniences caused.
Follow up with customers to ensure their satisfaction.
Train and empower employees to handle difficult situations wit
Customer Service Agent Interview Questions & Answers
Air India Sats Airport Services
Anonymous
posted on 11 Jul 2022
I applied via Job Portal and was interviewed in Jan 2022. There were 2 interview rounds.
Simply they gives you topic and you have to give views regarding this in .
(1 Question)
- Q1. Regarding company, introduction,some questions regarding your work
Interview Preparation Tips
Customer Service Agent Interview Questions & Answers
Airports Authority of India
Anonymous
posted on 16 May 2022
I applied via Naukri.com and was interviewed before May 2021. There was 1 interview round.
(2 Questions)
- Q1. What's your carrier plan
- Ans. My plan is work at airport customer service agent
- Q2. What about your family
- Ans. It's small family , and it's my world . Respect it and love more.
Interview Preparation Tips
- Airport
- business
- Airport ground staff
- Travell agency
- Traveling
- Anything related to airport job
I applied via Job Portal and was interviewed before Feb 2021. There was 1 interview round.
(2 Questions)
- Q1. Tell me something about your self
- Q2. Tell me about your experience
Interview Preparation Tips
2 nd work related questions
Interview Preparation Tips
InterGlobe Aviation Interview FAQs
Tell us how to improve this page.
InterGlobe Aviation Interviews By Designations
- InterGlobe Aviation Cabin Crew Interview Questions
- InterGlobe Aviation Ground Staff Interview Questions
- InterGlobe Aviation Security Officer Interview Questions
- InterGlobe Aviation Customer Service Executive Interview Questions
- InterGlobe Aviation Airport Ground Staff Interview Questions
- InterGlobe Aviation Executive Interview Questions
- InterGlobe Aviation Technician Interview Questions
- InterGlobe Aviation Customer Service Officer Interview Questions
- Show more
Interview Questions for Popular Designations
InterGlobe Aviation Customer Service Agent Interview Process
based on 1 interview
Interview experience
Interview Questions from Similar Companies
Fast track your campus placements
InterGlobe Aviation Customer Service Agent Reviews and Ratings
based on 6 reviews
Rating in categories
|
Customer Service Executive
963
salaries
|  ₹1.4 L/yr - ₹6 L/yr |
|
Cabin Attendant
515
salaries
| ₹2.5 L/yr - ₹9 L/yr |
|
Assistant Manager
491
salaries
| ₹4.1 L/yr - ₹14.6 L/yr |
|
Security Officer
483
salaries
| ₹1.4 L/yr - ₹4.8 L/yr |
|
Customer Service Officer
449
salaries
| ₹1 L/yr - ₹4.5 L/yr |
Spicejet
Air India
Vistara
Go First
- Home >
- Interviews >
- InterGlobe Aviation Interview Questions >
- InterGlobe Aviation Customer Service Agent Interview Questions
