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Airports Authority of India Customer Service Agent Interview Questions and Answers
Airports Authority of India Customer Service Agent Interview Experiences
1 interview found
I applied via Naukri.com and was interviewed before May 2021. There was 1 interview round.
(2 Questions)
- Q1. What's your carrier plan
- Ans. My plan is work at airport customer service agent
- Q2. What about your family
- Ans. It's small family , and it's my world . Respect it and love more.
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- Airport
- business
- Airport ground staff
- Travell agency
- Traveling
- Anything related to airport job
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Customer Service Agent Interview Questions & Answers
Qatar Airways
Mohit Gorani
posted on 9 Dec 2022
I applied via Company Website and was interviewed in Jun 2022. There were 3 interview rounds.
(1 Question)
- Q1. Tell me something about your work profile ?
- Ans.
I have worked as a Customer Service Agent for the past 5 years, assisting customers with their inquiries and resolving issues.
Provided excellent customer service by addressing customer inquiries and concerns
Resolved customer complaints and issues in a timely and satisfactory manner
Assisted customers with product information, troubleshooting, and order processing
Maintained accurate records of customer interactions and t...
(1 Question)
- Q1. Do you know about Job description ?
- Ans.
Yes, I am familiar with the job description for a Customer Service Agent.
A Customer Service Agent is responsible for providing assistance and support to customers.
They handle inquiries, complaints, and requests from customers through various communication channels.
They strive to ensure customer satisfaction by resolving issues and providing accurate information.
Customer Service Agents may also be responsible for proces...
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Customer Service Agent Interview Questions & Answers
Air India Sats Airport Services
Anonymous
posted on 11 Jul 2022
I applied via Job Portal and was interviewed in Jan 2022. There were 2 interview rounds.
Simply they gives you topic and you have to give views regarding this in .
(1 Question)
- Q1. Regarding company, introduction,some questions regarding your work
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Customer Service Agent Interview Questions & Answers
InterGlobe Aviation
Anonymous
posted on 1 Apr 2024
I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.
(1 Question)
- Q1. Why should we hire you
Interview Preparation Tips
Your skills
I applied via Job Portal and was interviewed before Feb 2021. There was 1 interview round.
(2 Questions)
- Q1. Tell me something about your self
- Q2. Tell me about your experience
Interview Preparation Tips
2 nd work related questions
Interview Questionnaire
3 Questions
- Q1. Tell us about yourself.
- Q2. What is your experience and what was the job role.
- Q3. Tell us one thing that is very important to deliver the excellent customer service.
- Ans.
Empathy is crucial for delivering excellent customer service.
Listen actively to customers and acknowledge their concerns.
Put yourself in the customer's shoes to understand their perspective.
Show genuine concern and offer personalized solutions.
Apologize sincerely for any mistakes or inconveniences caused.
Follow up with customers to ensure their satisfaction.
Train and empower employees to handle difficult situations wit
Customer Service Agent Interview Questions & Answers
Air India Sats Airport Services
Anonymous
posted on 11 Jul 2022
I applied via Job Portal and was interviewed in Jan 2022. There were 2 interview rounds.
Simply they gives you topic and you have to give views regarding this in .
(1 Question)
- Q1. Regarding company, introduction,some questions regarding your work
Interview Preparation Tips
Customer Service Agent Interview Questions & Answers
InterGlobe Aviation
Anonymous
posted on 1 Apr 2024
I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.
(1 Question)
- Q1. Why should we hire you
Interview Preparation Tips
Your skills
I applied via Job Portal and was interviewed before Feb 2021. There was 1 interview round.
(2 Questions)
- Q1. Tell me something about your self
- Q2. Tell me about your experience
Interview Preparation Tips
2 nd work related questions
Interview Preparation Tips
Airports Authority of India Interview FAQs
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