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Air India

Compare

3.8

based on 1.2k Reviews

Filter reviews by

Air India Customer Service Executive Reviews

based on 4 reviews

Updated 4 Oct, 2023

Overall Rating

4.1/5

How AmbitionBox ratings work?

Category Ratings

3.8

Skill development

3.6

Company culture

3.6

Work-life balance

3.5

Salary

3.5

Work satisfaction

3.4

Job security

3.1

Promotions

Top Mentions in Air India Customer Service Executive Reviews

4 reviews found for "work culture"

Return to all reviews

Customer Service Executive in Kolkata

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 04 Oct 2023

Likes

Brand value and work culture

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Promotions and salary hike

Customer Service Executive in Pune

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Jan 2023

Likes

Work culture was good. I like it.

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such, all good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Patna

Flight & Airport Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 03 May 2021

Likes

Working culture

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Third party

Work Details

Fantastic experience

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Varanasi

Tourism Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Oct 2022

Likes

Work culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to say about it

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Top trending discussions

View All

Career Growth

a technical lead

11 YoE .NET Dev, Offer 1-36 LPA Hyderabad vs offer 2- 30 LPA Bengaluru

11 YoE .NET Developer, I'm already in Bengaluru. Offer 1 - 36-37 LPA - Hyderabad Hybrid - Service company (30K Employee). Offer 2- 30 LPA - Bengaluru Hybrid - Product Company(Less famous product company, but basis the interview I liked the company). Last CTC 29 LPA including Bonus.

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People also ask about Air India's Customer Service Executives

Is Air India a good place to work for Customer Service Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 4 employee reviews, it's clear that most customer service executives have a positive experience working at Air India. Skill development holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about skill development and career growth on AmbitionBox.

Does Air India pay their Customer Service Executives well?

According to AmbitionBox reviews, Air India customer service executives rate their salary and benefits at 3.5 out of 5, based on 4 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Air India's customer service executives salaries here and to read reviews specifically about salary and benefits at Air India for customer service executives, click here.

How is the work culture at Air India for Customer Service Executives?

Work culture at Air India for customer service executives is rated 3.6 out of 5 by 4 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Air India for customer service executives, click here.

How is the job security at Air India for Customer Service Executives?

Based on 4 reviews on AmbitionBox, Air India's customer service executives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Air India for customer service executives, click here.

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Air India Customer Service Executive Reviews by Locations

Air India Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Air India reviews submitted by Air India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Air India is the right company for you. 70% of employees reported the ...Read more