This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 27 Feb, 2023
Overall Rating
4.1/5
How AmbitionBox ratings work?
Category Ratings
3.8
Skill development
3.6
Company culture
3.6
Work-life balance
3.5
Salary
3.5
Work satisfaction
3.4
Job security
3.1
Promotions
Air India is rated
4.1 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Air India is rated
4.1 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Air India Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
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Popular
Customer Service Executive in
Guwahati
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Salary
2.0
Skill development
2.0
Job security
3.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 27 Feb 2023
Likes
just the salary they provide
Salary - Excellent
Dislikes
everything. they do not have a job security. they do not provide full training. staff starts to work without traning ..learning from the collegues.
Skill development - Poor
Job security - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
C.s.e Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 01 Nov 2018
Likes
Nothing
Dislikes
Internal policies of Vistara, management, job security
Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Commercial Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 09 Mar 2018
Likes
Training and job security is great
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Salary package is need to be considered
Work Details
Flight handling and
load and trim
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
Esic/epfo
Top Air India Customer Service Executive Interview Questions
People also ask about Air India's Customer Service Executives
How is Air India to work for?
Air India is rated 4.1 out of 5, based on 46 reviews by employees on AmbitionBox.
Air India is known for Skill development which is rated at the top and given a rating of 3.8. However, Career growth is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at Air India read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Air India?
According to AmbitionBox ratings, Air India employees rate its salary and benefits as 3.5 out of 5. You can know more about Air India Salaries at AmbitionBox
How is the work culture at Air India?
Work culture is rated 3.6 at Air India by 46 employees. While job security is rated 3.4 and work-life balance is rated 3.6 at Air India. Read detailed reviews by employees of Air India on AmbitionBox.
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